Runnings Return Policy: Decoding the Runnings Return Policy for Seamless Shopping Journeys

If you’ve ever had to return an item to a retailer, you know how inconvenient the process can be. That is why it is critical to learn the return policy of the store from which you are purchasing. In this article, we’ll look at Runnings’ return policy, a prominent shop noted for its diverse product offerings, which include clothes, footwear, sporting items, and agricultural supplies.

Overview of Runnings Return Policy

Runnings have a customer-friendly return policy that allows customers to return most items for a full refund within 60 days of purchase. The things must be brand new and unused, with all original packing and tags still attached. It should be noted that certain items, such as ammunition, rifles, and trailers, are not returnable for safety and legal reasons.

To initiate a return, bring the item and the original receipt to your nearest Runnings shop. Any packaging or accessories that came with the goods should always be brought in. The store workers will handle your return and credit your original payment method. If you made your purchase online, you can also return it through the Runnings website.

Special Holiday Return Policy

Runnings have a special return policy throughout the holiday season to facilitate gift purchases. You can shop with confidence if you’re buying gifts for loved ones and are unclear about their preferences. The return period for items purchased between November 1st and December 24th is extended until January 31st of the following year.

With this extended return policy, you may have a more relaxed holiday shopping experience. Even if the original purchase was made far in advance of the holidays, the receiver will have plenty of time to swap or return the gift. It is vital to note that the same regulations apply, and the things must be new and unused, with the original packing and tags still attached.

Contacting Runnings Customer Service

If you have any queries or issues about the return policy, you should always contact the customer support team. Runnings offer several ways to contact customer service, ensuring that you receive rapid assistance.

For general queries, including questions about the return policy, email Runnings customer support at [email protected]. If you want to speak with a professional in person, call their customer service hotline at 1-800-645-6341 during regular business hours.

Runnings offers email and phone help, as well as a contact form on their website for special queries. Simply go to and fill out the form with your information and message, and a member of their customer care staff will respond as soon as possible.


Understanding and adhering to the “Runnings return policy” is crucial for a seamless and satisfactory shopping experience. By familiarizing yourself with the terms and conditions outlined in their return policy, you empower yourself to make informed decisions, knowing the processes and expectations in case a product needs to be returned or exchanged. Runnings, like any reputable retailer, aims to provide transparency and fairness in their dealings with customers. Therefore, customers can trust that, by following the guidelines laid out in the return policy, any potential issues can be efficiently addressed, ensuring a positive outcome for both the customer and the retailer. Ultimately, being aware of and respecting the return policy contributes to a harmonious relationship between customers and Runnings, fostering trust and confidence in the shopping journey.


What is Runnings’ return policy?

Runnings offer a hassle-free return policy. If you are dissatisfied with your purchase, you may return it within a certain time frame for a refund or exchange. Make sure to review the detailed return policy on the Runnings website for specific guidelines.

How long do I have to return an item to Runnings?

The return period may vary based on the type of product and the reason for the return. Generally, Runnings provides a reasonable timeframe for returns. Check the product’s details or contact Runnings customer service for information on the specific return window for your purchase.

Can I return online purchases to a Runnings store?

Yes, in most cases, you can return online purchases to a Runnings physical store. This option provides added convenience for customers. However, it’s advisable to check the return policy for any exceptions or specific guidelines related to in-store returns.

What condition must the item be in for a return to be accepted?

To qualify for a return, the item typically needs to be in its original condition, including packaging and tags. Runnings may have specific criteria for different types of products. Refer to the return policy for detailed information on the condition requirements for your particular purchase.

How do I initiate a return with Runnings?

Initiating a return with Runnings is usually a straightforward process. Visit the Runnings website and navigate to the “Returns” or “Customer Service” section. Follow the provided instructions for initiating a return, which may include filling out a return form and obtaining a return authorization. If you encounter any issues, contact Runnings customer service for assistance.


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