Other Stories Return Policy: Diving into the Other Stories Return Policy for a Fashionable Experience

Learn about the & Other Stories Return Policy, which provides a 30-day window for hassle-free returns. Increase your refunds, learn the procedure, and shop smarter.

& Other Stories Return Policy:

& Other Stories has a reasonable return policy, allowing buyers to return an item within 30 days after purchase. Customers may return their orders to the company. The returned item must be in its original condition and packing.

Check that your goods are not damaged or worn. The merchandise must be in good selling condition. To receive your refund, you must submit evidence of purchase.

Details of & Other Stories Returns:

Information  Details 
Website  & Other Stories 
Return time  30 days 
Return medium  In-store & Online
Exchange  NA
Refund method  Original mode of payment 
Contact  020 7660 3006

& Other Stories Return Conditions:

Return policies at & Other Stories are as follows:

  • The thing must function properly.
  • Items must have tags attached to them.
  • Include the original packing slip with your package.

Return Method at & Other Stories:

Customers can return items via mail or in-store. If the products are damaged, & Other Stories will not accept them.

In-store Return to & Other Stories:

If you are dissatisfied with your purchase from & Other Stories, you may return it to the & Other Stories retail shop within 30 days after purchase. You simply need to return your purchase to the store in its original packing, together with the receipt.

Visit the store and speak with a customer service professional. You can approach them for assistance. A customer service person will review your merchandise and receipt to determine eligibility. If they approve your merchandise, you can return it to a retailer. If your product meets the & Other Stories return policy, they will send you a refund right away.

& Other Stories Returns Online:

If you bought something from the & Other Stories website and are unhappy with it, you can return it in-store or online. You can make an online return by following a few simple steps.

  • Visit the website and other Stories. 
  • Please sign in to your account. Complete the return form.
  • Go to your Orders section and locate the things you want to return.
  • Choose the product you want to return.
  • To ensure a successful return, follow the directions given ahead at the portal. 

You will then be able to return your purchase and get an exchange or refund. When & Other Stories receives your product, the return process will begin.

& Other Stories Refund Policy:

Returns must be submitted within 30 days after purchase. Your refund will be delivered to the original payment method within 14 business days. If you want a complete refund, you must return the item along with the original receipt. If you return an item with a receipt, you will be able to receive a refund in the form of the original payment method.

  • If you have not received your refund within 14 working days, please contact your bank or credit card company. To receive a complete refund, your purchase must be unworn and undamaged and returned with all applicable documentation. 
  • If you paid with Klarna, you will receive information from them immediately.
  • If you paid using PayPal, you will receive your refund within 14 days of receiving the merchandise.

Return of faulty product to & Other Stories:

If you receive a damaged or defective product from the company, or an incorrect product that you do not desire, you must notify the customer service department as quickly as possible. They will either make arrangements for pick-up or pay shipping charges.

& Other Stories Order Cancellation Policy:

Unfortunately, you cannot cancel an order once it has been placed. If you want to try, you must first call customer support to check the status of your order and determine whether it is suitable for cancellation. You can return your things if you are unable to cancel your order. You can begin the return procedure once you get the item by following the return guidelines outlined in this article.

& Other Stories Return Process After 30 Days:

The return period for & Other Stories is around 30 days. You have 30 days from the date of purchase to return the item and seek a refund in the form of the original payment method. However, if you return it after 30 days, you may do so, but your refund will be granted in the form of shop credit. You can apply this store credit towards a future purchase.


“& Other Stories” maintains a customer-centric approach with its return policy, prioritizing customer satisfaction and ensuring a hassle-free experience. With clear guidelines and a commitment to accepting returns within a reasonable timeframe, the brand fosters trust and loyalty among its clientele. By providing flexibility and addressing potential concerns, “& Other Stories” strives to enhance the overall shopping experience, reinforcing its dedication to customer service. As always, customers are encouraged to familiarize themselves with the specific details of the return policy on the official “& Other Stories” website to ensure a seamless and enjoyable shopping journey.


What is the “& Other Stories” return policy?

& Other Stories offers a straightforward return policy. You can return items within a specified period after the purchase date. It’s essential to check the company’s official website for the most up-to-date information on the return window.

How long do I have to return items to “& Other Stories”?

The return period may vary, so it’s crucial to review the official return policy on the “& Other Stories” website. Generally, the company provides a specific timeframe within which customers can initiate returns from the date of purchase.

Can I return items purchased online and in-store to “& Other Stories”?

“& Other Stories” typically accepts returns for items purchased both online and in-store. However, it’s recommended to check the terms and conditions outlined in the return policy for any specific instructions regarding the return process for each channel.

What is the refund process for “& Other Stories” returns?

Once your return is approved, “& Other Stories” usually processes refunds to the original payment method. It’s advisable to review the refund timeline mentioned in the return policy, as processing times may vary.

Are there any items excluded from the “& Other Stories” return policy?

Some items may be excluded from the standard return policy, such as final sale items or items marked as non-returnable. It’s important to carefully read the product descriptions and the return policy to identify any exclusions before making a purchase.


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