Myprotein Return Policy Explained: Know Before You Shop

Myprotein has grown into a thriving, beloved, and famous supplement, wellness, and health company that offers more than just vitamins and minerals.

Their special edition protein powder, training apparel, and other supplements have a huge and loyal following of people who adore them.

A return, however, is inevitable if the consumer is unhappy with the item(s) they got or the order itself. To facilitate future returns, clients must be aware of Myprotein’s straightforward return policy.

What is Myprotein’s Return Policy?

The customer has fourteen days from the day of receipt to cancel their order, according to Myprotein’s return policy.

The policy of Myprotein about the need to obtain a return authorization number before any return attempts are crystal clear. The client is required to keep all returned items in their original, unused, and undamaged packaging.

To ensure a successful return to Myprotein, please ensure that all packaging, tags, and other signs of usage are intact.

Upon receipt at Myprotein, all returned products are carefully inspected to confirm they are suitable for return and to determine if the customer is eligible for a refund depending on the product’s condition.

You will get your money back for the goods and the original shipping fee if you meet the requirements mentioned earlier and are eligible for a refund.

Return Deadline fourteen days after the product is delivered
Return Method Mail-in
Exchange Period No exchange policy
Exchange Method No exchange policy
Refund Period 7 business days to 30 days
Refund Method Original payment method


Myprotein has a 14-day return policy on all of its clothing goods (except a few things that will be covered in more detail below).

You will be refunded to the card you used to buy the item if you decide to return it. You will also get your money back for the original shipping fee.

It is possible to get your money back or get a new one if you get the wrong item. Within fourteen days of the date of receipt, you are required to return the incorrect item in the same pristine condition in which it arrived.

Please contact Myprotein customer care if you receive an item that is either damaged or defective so that they can assist you in either returning or mending the item.

How To Return Myprotein Items?

Even though it may appear complicated, returning a Myprotein product is rather easy. Log in to your Myprotein account to view the webpage. The following are the steps you need to take to initiate the return procedure.

  • If you want to see all of your Myprotein orders from the past, just click the “Order History” button.
  • To initiate a return, choose either the entire order or just the item(s) from that order.
  • A “return” button will be available if the item satisfies the standard return requirements. Press the icon.
  • You will be guided to finish the return process on the website!

Is It Possible to Take an Online Order Back to the Shop?

No, Myprotein items cannot be returned to the store. This is because, as of right now, you cannot buy Myprotein items from any particular retailer.

How Strict is the Myprotein Return Policy?

A stringent policy is in place at MyproteinReturn. The policy makes it quite clear that you have 14 days from the date of receipt to initiate a return. Furthermore, at this time, the Myprotein website does not provide any exchange policies.

Everything is a little more stringent because the 14-day return policy is so short. Furthermore, to return their goods, customers are required to obtain a return authorization number from the organization. This can occasionally signal a more stringent return policy.

Myprotein Exchange Policy

At this time, Myprotein has not made its exchange policy public. At this time, our policy just covers returns.

Myprotein Refund Policy

According to the Myprotein return policy, you can get your money back for the item plus the original shipping cost if you return a qualifying item. The onus for paying return freight is on the buyer. The full refund amount will be credited back to the original payment method used to purchase the items.

After the refund is initiated, it usually takes 7–30 business days to appear.

Does Myprotein Take Returns Without a Receipt?

At this time, it is unclear from the return policy if a receipt is required or not for the returned items. As evidence of purchase, most return policies ask for a packing slip, receipt, or voicemail along with the return.

Does Myprotein Accept Returns After 30 Days?

After 30 days, you can’t return an item to Myprotein. The return policy is straightforward and states that customers have 14 days from the date of receipt to request a refund.

What Items Cannot be Returned to Myprotein?

Face masks and undergarments are not returnable to Myprotein. This is to ensure everyone’s safety and well-being and is based on principles of good hygiene. Everything else can be returned as long as it is unused, unopened, and in the same condition as when you bought it.


Understanding the MyProtein return policy is essential for a hassle-free and satisfying shopping experience. By familiarizing yourself with their guidelines, you can ensure that any potential issues with your order are addressed efficiently. MyProtein’s commitment to customer satisfaction is reflected in its transparent and customer-friendly return policy, providing peace of mind to shoppers. Remember to review and adhere to their specific terms and conditions to make the most of their return process and enjoy a seamless shopping journey with MyProtein.


What is MyProtein’s return policy?

MyProtein’s return policy allows customers to return products within a specified period after the purchase. It typically includes details about the timeframe for returns and any conditions or requirements for the returned items.

How long do I have to return a product to MyProtein?

The specific duration for product returns can vary, so it’s essential to check MyProtein’s return policy for accurate information. Generally, there is a certain window of time, often measured in days from the date of purchase, within which customers can initiate returns.

What items are eligible for return according to MyProtein’s policy?

MyProtein’s return policy usually outlines which items are eligible for return. This information is crucial to understand, as certain products may have specific conditions or restrictions. Commonly, unopened or unused items are eligible, but it’s important to refer to the policy for exact details.

How do I initiate a return with MyProtein?

The return process typically involves specific steps outlined in the return policy. This may include contacting customer support, obtaining a return authorization, and following particular instructions for packaging and shipping. Understanding these steps ensures a smooth return experience.

What happens if I receive a damaged or incorrect item from MyProtein?

In the event of receiving a damaged or incorrect item, it’s essential to refer to MyProtein’s return policy for guidance. This may involve contacting customer support promptly and providing necessary details about the issue. The policy will outline the steps to resolve such situations, such as receiving a replacement or a refund.


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