Garage Return Policy allows customers to return products within 30 days after purchase to enjoy a hassle-free return experience. They will not only enable you to return your purchase, but the Garage will help you with the refund or exchange policy.
Returns are accepted within 30 days after purchase. The product can only be returned in the same condition in which it was received. Damaged merchandise cannot be returned to the Garage. The item must be returned in its original packaging and with the original receipt.
|Original payment method
|In-store and online
What is the Garage Return Method?
Garage offers two options for returning your merchandise. They can select any of the solutions that suit their needs. You can return your merchandise both in-store and by mail.
How to Return In-store at Garage?
If you are dissatisfied with your purchase, you may return it to the garage store within 30 days after purchase. To make a store return, the customer must return the merchandise to the nearest store with all original receipts, online purchase receipts, original packing slips, or a copy of the shipment confirmation email, as applicable. Returning the item in its original packing is required. Remember to bring your purchasing receipt.
What is the Garage Online Return Policy?
Make certain that your goods are in their original condition and returnable. To ship your product, you must include a return label. Send your parcel after providing information such as your product order number, name, email, and receipt.
Return your products in as new condition as possible. To return, go to the website and follow the directions. Pack them carefully and place the return label on top of the package. Drop your package off at a Canada Post location. If you want to return multiple items, they must have separate returns and box them separately.
What is the Garage Refund Policy?
Garage conducts your refund process after receiving your merchandise and then confirms whether you are qualified for a refund or not. Typically, the return process takes about 10 business days. If you shipped the product, you must wait more than 10 days.
Refunds will be issued in the original form of payment utilized. If you damage the product, you will not be able to get a refund. To receive a full refund, your product must be unworn and undamaged, and it must be returned with all relevant documentation.
What is the Gift Card Return Policy at Garage?
If you bought using a gift card, you can return your item within 30 days of purchase by mail or in-store. If you request a refund, it will be delivered in the form of a new Garage gift card. You are not permitted to request a refund in the form of cash or any other payment type. Credit card refunds are not available immediately.
What are the Return Policy Conditions at Garage Clothing?
- The merchandise, along with its tags, must be returned.
- When returned, the merchandise must be unwashed, undamaged, unworn, and unused.
- Returns must be made within 30 days after purchase.
- Pack the product in its original packaging, such as cosmetics in a case or shoes in a shoe box.
- Shoes must be returned with their protective film if they are to be returned.
What is Garage Exchange Policy?
If you want to exchange your goods, simply return them to the store or via mail. You must still pay separate shipping and handling charges for mail-in swaps. The money you paid for the returned item will be applied to your new purchase. You can swap your item by going to the store.
The item must be in its original packaging. It is recommended that you swap your items in the store because it is more convenient and all of the processes are in front of you. If you have any additional queries, please contact our customer service department.
What is the return policy for final sale items at Garage?
The following products are considered final sale items in the Garage:
- Wellness products by the Smilemakers brand
- Beauty products
- And clearance products in the sales section
Understanding the garage return policy is crucial for a smooth and hassle-free customer experience. Whether you are a consumer seeking clarity before making a purchase or a business aiming to establish transparent and customer-friendly policies, the return policy serves as a pivotal aspect of the overall transaction. A well-crafted and fair garage return policy not only instills confidence in customers but also fosters positive relationships, encouraging repeat business and customer loyalty. By prioritizing clear communication, flexibility, and customer satisfaction, both businesses and consumers can benefit from a well-defined garage return policy that promotes trust and a positive shopping experience.
What is the garage return policy?
Our garage return policy allows customers to return products purchased for a full refund within 30 days of the original purchase date. The items must be in their original condition, accompanied by the original receipt, and returned to the same location where they were purchased.
Can I return a product if it doesn’t fit in my garage?
Yes, if the product is unused and in its original packaging, you can return it within 30 days of purchase. Please ensure that the original receipt is included, and return the item to the designated return area at our garage.
Are there any items not eligible for return under the garage return policy?
Certain items, such as custom-made garage doors or personalized garage organization solutions, may not be eligible for return. Please check the product description or contact our customer service for specific details on non-returnable items.
How do I initiate a return for a garage product?
To initiate a return, please visit our website or contact our customer service. You must include your order number as well as information about the item you wish to return. Our experts will walk you through the return process and tell you where to ship the merchandise.
Can I swap a product rather than return it?
Yes, we offer exchanges for products of equal or lesser value within the 30-day return window. If the new item is of greater value, you will be responsible for covering the price difference. To initiate an exchange, please contact our customer service for assistance.