iHerb Return Policy: Hassle-Free Solutions for Your Peace of Mind

iHerb, a major online retailer of health and wellness products, recognizes that we sometimes change our minds or receive items that fall short of our expectations. That is why iHerb has a no-hassle return policy in place to assure client satisfaction.

Website URL: www.iherb.com

Customer satisfaction is a primary focus at iHerb. They make every effort to create a pleasant and easy purchasing experience. If you are not pleased with your purchase, iHerb makes it simple to return or exchange it.

General Return Policy

Most unopened items can be returned to iHerb for a full refund or store credit within 60 days after receipt. It’s crucial to note that different product categories may have varying return policies depending on the nature of the product or manufacturer’s rules. iHerb, on the other hand, fully mentions any exclusions on their website for your convenience.

You can initiate a return by contacting iHerb customer support via email or phone. The customer service team will walk you through the return process and inform you on how to return the item. To guarantee a smoother return procedure, make sure the item is unopened, unused, and in its original packing.

Holiday Return Policy

iHerb may have a specific holiday return policy during special occasions or holiday seasons. While this varies by year, iHerb frequently extends its return period for holiday purchases. For the most up-to-date information on their holiday return policy, always check their website or contact customer care.

iHerb wants you to have peace of mind while making purchases by providing a generous return policy, especially during hectic holiday seasons when gift-giving is in full gear.

Exceptional Customer Service

iHerb understands the value of excellent customer service. They work hard to handle any difficulties or concerns you may have in a timely and effective manner. Their competent and polite customer care team is available by phone and email.

Email Customer Service: [email protected]

Customer Service: 1-800-381-0759 (Monday-Friday, 8:00 a.m.-5:00 p.m. PST)

Whether you have questions about returns, or product inquiries, or require assistance, iHerb’s customer support is available to assist you.

Enjoy a Seamless Shopping Experience with iHerb

The simple return policy and excellent customer service at iHerb ensure that your buying experience is flawless from start to finish. They recognize that, despite their greatest efforts, a product may fall short of your expectations or demands. In such circumstances, they are devoted to making the return or exchange process as simple as possible for you.

iHerb has become a trusted destination for people looking for high-quality and cheap health and wellness products, including vitamins, personal care items, and organic groceries.

So, shop with confidence at iHerb, knowing that they care about your satisfaction. And, if necessary, take advantage of their simple return policy to guarantee you are totally satisfied with your purchases.


Understanding the iHerb return policy is essential for customers to ensure a smooth and satisfactory shopping experience. iHerb’s commitment to customer satisfaction is reflected in its transparent and user-friendly return policy. By familiarizing themselves with the terms and conditions, customers can make informed decisions, confident that iHerb stands behind the quality of its products. Whether seeking a refund, replacement, or exchange, the return policy serves as a reliable framework for addressing any issues that may arise, reinforcing iHerb’s dedication to customer-centric service. As with any online shopping platform, staying informed about the return policy is a proactive step toward a positive and hassle-free interaction with iHerb’s diverse range of health and wellness products.


What is iHerb’s return policy?

iHerb’s return policy allows customers to return products within 60 days of purchase. The items must be in their original condition and packing. Customers can initiate a return by contacting iHerb’s customer service.

How do I initiate a return on iHerb?

To initiate a return on iHerb, log in to your account, go to your order history, and select the items you want to return. To finish the return process, follow the instructions provided.  Alternatively, you can contact iHerb’s customer service for assistance.

What items are eligible for return on iHerb?

Most items purchased from iHerb are eligible for return within 60 days, as long as they are unopened, unused, and in their original packaging. Some products, such as perishable items or those marked as non-returnable, may have specific return restrictions.

Is there a return fee or shipping cost for returning items to iHerb?

iHerb typically does not charge a return fee for eligible items. Customers, however, are liable for the cost of return shipping. It’s recommended to review iHerb’s return policy for any specific conditions related to fees or shipping costs.

How long does it take to process a refund from iHerb?

Once iHerb receives the returned items, the refund process is initiated. The processing time may vary, but iHerb strives to complete refunds promptly. The refunded amount will be credited back to the original payment method. It’s advisable to check iHerb’s official website or contact customer service for more details on refund processing times.


Leave a Comment