Birkenstock Return Policy: Simplifying Birkenstock’s Return Policy

According to the United States Postal Service (USPS), footwear accounts for 9.56 percent of items returned to retailers. Furthermore, according to USPS, there is a 25% return rate by mail, whereas only 3% of returns are performed in brick-and-mortar establishments. In any case, businesses like Birkenstock make it simple for customers to return unsatisfactory products.

Assume you recently purchased something and wish to return it. In that situation, it is recommended that you study the Birkenstock return policy to ensure that your return is performed correctly and qualifies for a return or exchange. Continue reading for more information on the Birkenstock return and exchange policy:

What is Birkenstock’s return and exchange policy?

Birkenstock has a simple return and exchange policy that allows customers to return products in their original packaging and condition within 30 days after delivery. Birkenstock footwear, skincare, and accessories are returnable or exchangeable at no additional cost. All returns are thoroughly inspected and checked to ensure that all returned items are in their original containers and are not marked or damaged in any way.

Once your return has been verified and accepted by Birkenstock, a credit for the product, including applicable sales tax, will be issued to your original form of payment. Your original order’s shipping charges will not be reimbursed. Allow two to three weeks for inspection and processing when returning an item.

Online purchases must be returned online and cannot be returned to a Birkenstock store or any authorized retailer. If you’d rather exchange an item than return it for a full refund, contact Birkenstock customer care at (844) 505-4055 or [email protected]. You will be assisted with the exchange by a Birkenstock customer service representative.

What is Birkenstock’s sandal return and exchange policy?

Birkenstock welcomes sandal returns and exchanges within 30 days of delivery. Sandal returns are free, however, they must be inspected to ensure they are unused, unworn, and undamaged.

How long do you have to return a Birkenstock item?

Birkenstock allows you 30 days from the date of delivery to return any unwanted purchases. All purchases, including cosmetics, footwear, and accessories, must be returned in new condition, complete with original packing and tags.

Is it possible to return an item to Birkenstock without a receipt?

Though it is possible to return an item to Birkenstock without a receipt, having the receipt or packing slip on hand makes the procedure go more smoothly. Even if you no longer have the packing slip or receipt, you may return your purchases to Birkenstock for a refund.

What is the return policy for Birkenstock after 30 days?

Birkenstock only accepts returns after 30 days of purchase. If it has been more than 30 days since you received your things, you must contact customer care to see if there is anything they can do to assist you and if you can return them.

Is there a holiday return policy at Birkenstock?

Birkenstock’s website does not provide a holiday return policy. Because there is no holiday return policy, any returns purchased during this time will be subject to the company’s usual 30-day return and exchange policy.

Is there a free return policy at Birkenstock?

Returning things to Birkenstock during the 30-day return period incurs no additional fees.

When returning an item, does Birkenstock repay delivery costs?

Birkenstock will not refund any past shipping charges linked with your return order. However, the company does supply a shipping label so that you can return your things with no additional shipping charges.


Understanding the Birkenstock return policy is crucial for a seamless and satisfactory shopping experience. By familiarizing yourself with their guidelines, you can navigate the process of returns and exchanges with confidence, ensuring that any issues with your purchase are efficiently addressed. Birkenstock’s commitment to customer satisfaction is reflected in its return policy, which aims to provide transparency and fairness. Whether you’re seeking a refund, exchange, or assistance with a defective product, adhering to the outlined procedures will help streamline the resolution process, allowing you to enjoy your Birkenstock products with peace of mind.


What is Birkenstock’s return policy?

Birkenstock offers a generous return policy that allows customers to return unworn and unused products within 30 days of purchase. The items must be in their original packaging and accompanied by the original receipt or proof of purchase.

Can I return Birkenstock products purchased online to a physical store?

Yes, Birkenstock allows customers to return online purchases to their physical stores. Simply bring the unworn items, along with the original packaging and proof of purchase, to any Birkenstock store within the 30-day return window.

What happens if I receive a faulty or damaged product?

If you receive a defective or damaged Birkenstock product, contact Birkenstock’s customer service immediately. They will guide the next steps, which may include a replacement or a refund, depending on the specific situation.

Is there a return fee for Birkenstock products?

Generally, there is no return fee for Birkenstock products if the return is made within 30 days and the items are in their original condition. However, it’s advisable to check the specific return policy on the Birkenstock website or contact customer service for any exceptions.

How long does it take to process a Birkenstock return?

Once Birkenstock receives your returned items, the processing time for returns may vary. It typically takes a few business days to inspect the returned products and initiate the refund or exchange. Customers can track the status of their return through the order or account information on the Birkenstock website.


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