Anthropologie Return Policy: Simplifying Anthropologie’s Return Policy

If you bought something from Anthropologie that didn’t work out for you, you can return it for a full refund. Fortunately, you can return the things for a refund or exchange as long as certain conditions are met. Continue reading to find out about Anthropologie’s return policy.

Anthropologie’s Returns Policy

According to Anthropologie’s return policy, every item purchased from Anthropologie can be returned or exchanged for a full refund within 60 days of purchase and delivery. If an item is returned after 60 days, a credit for the original purchase price will be granted.

Items that have not been altered, worn, or washed may be returned or exchanged. Items should be returned in their original packaging, including all tags. Defective products can still be accepted. You can also exchange your stuff for equivalent or superior-value items.

Items such as shoes, BHLDN, bed linens, swimwear, curtains, FP Movement, bed linens, and Unlimited Furniture Delivery must be returned to the warehouse. They cannot be returned to a store unless they were purchased there in the first place. If you don’t have the original sales receipt, you can exchange these things for items of equal or more value.

All other products acquired from independent department stores must be returned to the original location. Furthermore, no purchases made online or in-store can be returned to the Anthropologie Home Outlet for any reason.

Finally, anything marked “Final Sale” and purchased with an additional sale-on-sale discount, such as menstrual cups, protective and reusable face masks, personal devices from their sexual health line, and sale items, cannot be returned or exchanged.

Is it possible to get a full refund from Anthropologie?

Yes, Anthropologie provides full returns. They will accept returns within 30 days after purchase and provide a full refund on things that are unworn, unaltered, and undamaged as long as they are returnable.

If you are unsure whether or not your item is returnable, you can contact customer service before making your purchase.

What is the customer service phone number for Anthropologie?

If you need or prefer to speak with someone from Anthropologie regarding an issue with your order, or if you prefer to speak with their customer care team, you can phone them at (800) 309-2500. The phone number to call if you have a problem with their furniture is (800) 732-2306.

Does Anthropologie Provide Live Chat Support?

Yes, Anthropologie provides live chat help. You can chat with them on their website. The chat service is available around the clock, seven days a week.

Can You Return an Item to Anthropologie Without the Box or Original Package?

Only items in their original packaging can be returned to Anthropologie. They request that all tags be affixed and that the item be in its original condition. If you have worn the item, they will not take it for a refund or exchange.

If the original package is damaged, it can still be returned for an exchange or refund as long as the original packaging is present. If the original package is no longer available, a government-issued ID can be utilized to obtain a merchandise credit at the current selling price.

What is the time limit for returning an item to Anthropologie?

Items returned within 60 days of delivery or purchase in-store will receive a full refund to the original payment method. Merchandise returned more than 60 days after purchase will be given store credit for the item’s original purchase price.

To return furniture purchased in a store, you must do so within 30 days of the in-store purchase or delivery date. In addition, there may be a restocking fee and associated taxes if you return selected upholstery. When your return is processed, the cost will be deducted from your credit card account.

To qualify for a refund or replacement, any FP Movement items, shoes, bedding, curtains, and swimwear must be returned within 60 days after the delivery date or purchased in-store. If purchased in a shop, it must be returned to Anthropologie’s warehouse.

Finally, for a complete refund to your original payment source, you must return BHLDN products within 30 days of delivery or purchase in-store. You can also return the items after 30 days for a merchandise credit. Items purchased in a store may only be returned to that same store.

Is it possible to return anything to Anthropologie without a receipt?

Yes, Anthropologie allows returns that do not include a receipt. However, certain limitations may apply.

If you return an item to Anthropologie without a receipt, you will be eligible to get store credit for the item’s purchase price. If you do not have a receipt, your return will be based on the item’s current in-store selling price. Your return will be worthless if you have used or damaged any part of the item.

To return an Anthropologie item without a receipt, you must provide proof of purchase that our staff can verify, such as a credit card or bank statement. When filing your return, you must also bring identification with you so that we can verify your identity and determine whether you are entitled to this type of refund.


Understanding the Anthropologie return policy is crucial for a seamless shopping experience. By familiarizing yourself with their guidelines, you empower yourself to make informed decisions and navigate the return process efficiently if the need arises. Anthropologie’s commitment to customer satisfaction is evident through their transparent and accommodating return policy, which aims to provide customers with a hassle-free and fair resolution to any issues they may encounter. Whether you’re looking to exchange an item or initiate a return, adhering to Anthropologie’s return policy ensures a positive and satisfying outcome for both the customer and the company.


What is Anthropologie’s return policy?

Anthropologie offers a 30-day return policy for most items. The merchandise must be unused, in its original condition, and accompanied by the original receipt or packing slip. Returns can be made in-store or by mail.

Can I return online purchases to an Anthropologie store?

Yes, you can return online purchases to any Anthropologie store within 30 days of the original purchase date. Ensure you bring the packing slip or order confirmation email as proof of purchase.

How can I begin a return for an online purchase?

To initiate an online return, log in to your Anthropologie account, go to the Order History section, and select the item you wish to return. To create a return label, follow the instructions provided. Pack the item securely and ship it back within 30 days.

What items are not eligible for return?

Final sale items, monogrammed/personalized items, perishable goods, and items marked as non-returnable are not eligible for return. Be sure to check the product details for specific return restrictions before making a purchase.

How long does it take to process and receive a refund on a return?

Once Anthropologie receives your return, it may take up to 10 business days for the return to be processed. Refunds are normally delivered in the form of the original payment. Keep in mind that it may take additional time for your financial institution to reflect the refund in your account.


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