Levi’s Return Policy: Navigating Levi’s Return Policy

When we think about jeans, the first name that springs to mind is Levis. In addition to trousers, they sell casual clothes and accessories for people of all ages. If you are dissatisfied with your purchase, you must understand the exclusions to Levis returns and refunds. Our Levis return policy guide can help you without breaking a sweat with an exchange or a complete refund. 

What is The Levis Return Policy?

Levi’s accepts returns on all items excluding final sale items and customised products. All other items are available for returns under the Levis return policy within 60 days after purchase. This applies to purchases made at Levis stores, outlet stores, and levi.com. There are a few methods for returning your Levis items. So, let’s get this return process started.

Return Period 60 days
Return Method 1. In-store

2. Online

3. Happy Returns

Contact Number 1.800.872.5384
Official Website Levis

Are Levis’ online returns free?

If you return to the store or utilize the happy returns bar, Levis returns are entirely free. However, if you return the items using their prepaid shipping label, a return processing fee of $7.50 will be deducted from your refund.

What Should I Do If I Want to Return My Levi’s Purchase?

You have three options for returning your Levis products. You can return the items in-store, at the cheerful returns counter, or by mail using their prepaid mailing label.

Returns via Mail

To return your items to Levis, simply follow these simple instructions.

  • Begin your return by going to their online returns website and filling out the required information about your order.
  • Follow the instructions to print the prepaid return label.
  • Pack your item and include the packing slip.
  • Place the return label on the outside of your package and deliver it to a FedEx facility near you.

All Levis mail-in returns will have a $7.50 return shipping fee, which will be deducted from your refund. This cost will be waived if they send a wrong or damaged item by mistake.

If you don’t want to print a label, you can acquire a return code on your phone and display it at a FedEx location. They will make the label for you. Remember that once you’ve dropped off the package at a return-shipping carrier, you won’t be able to cancel your return. 

Happy Returns Bar is back!

Happy Returns Bar returns are much faster and easier than mail returns. They are free, and there is no need for packing or a return label, making them more environmentally friendly than postal returns.

Levi’s returns via joyful returns are straightforward. Follow these easy instructions.

  • Begin your return by entering your order number and email address on their happy returns page. 
  • Choose the products you want to return and explain why.
  • When you submit your request, you will receive an email with a QR code.
  • Bring your things as well as your QR code to any Happy Returns location.

Return to the Levis Shop

To begin, Levis retail and outlet store goods can only be returned in-store, not via mail or happy returns. In-store Levis returns are quite convenient because you may return both online and in-store purchases. In-store returns are also free of charge. Look for a Levis store near you and check the hours. Simply bring your item and receipt (or packing slip if you purchased it online) to the store. Remember that returns are permitted up to 60 days following purchase, and all items will be quarantined for 72 hours before being resold.

Return Policy for Levis Without a Receipt

A receipt is required for a complete return to your original method of payment. You may, however, return your in-store purchase even if you do not have a receipt. In this instance, they will only provide you with shop credit to utilize on your next purchase.

Lululemon and Shein also assist their consumers in returning items without a receipt.


Levi’s return policy reflects the brand’s commitment to customer satisfaction and transparency. With a clear and accessible return policy, Levi’s aims to provide a hassle-free experience for customers who may need to return or exchange their products. By offering reasonable timeframes, flexible return options, and straightforward guidelines, Levi’s demonstrates its dedication to ensuring that customers are satisfied with their purchases. It’s always advisable for customers to review the specific details of Levi’s return policy on the official website or contact customer service for any additional queries. Overall, Levi’s commitment to a customer-friendly return policy contributes to building trust and loyalty among its customer base.


What is Levi’s return policy?

Levi’s return policy allows customers to return products within a specified period after the purchase. The details may vary based on the region and type of product. Generally, Levi’s provides a window of time during which customers can initiate returns for a refund or exchange.

How long do I have to return Levi’s products?

The return window for Levi’s products typically depends on the specific item and the region in which it was purchased. It’s essential to check Levi’s official website or contact customer support to determine the exact timeframe within which returns are accepted.

What items are eligible for return at Levi’s?

Levi’s usually accepts returns for unworn, unwashed, and undamaged items with their original tags and packaging. However, certain items may be non-returnable or have specific conditions. Customers should refer to Levi’s return policy for a comprehensive list of eligible items.

Can I return Levi’s online purchases in-store?

Levi’s often allows customers to return online purchases at their physical stores. However, this may vary by location, and customers should confirm the in-store return policy with the specific Levi’s store where they plan to return the item.

How do I initiate a return with Levi’s?

The process for initiating a return with Levi’s typically involves contacting their customer service, either through their website or by phone. Customers may need to provide order details and reasons for the return. It’s advisable to follow the instructions provided by Levi’s customer support for a smooth return process.


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