Allen Edmonds Return Policy: Allen Edmonds’ Return Protocol Explained

Allen Edmonds Return Policy, like other firms, is critical to the success of a business. The majority of the Return Policy regulations specify how customers can return or exchange purchased items. A return policy informs customers about the products that should be returned, the cause for the return, and the timescale for the return.

Allen Edmonds is a well-known American shoe manufacturer. It was founded in 1922 in Belgium, Wisconsin, USA. This corporation was founded by Elbert W. Allen and Ralph Spiegel. Let’s take a closer look at the Allen Edmonds Return Policy. 

What is the Allen Edmonds Return Policy?

When a consumer is dissatisfied with a product purchased from Allen Edmonds, the company has a policy that allows them to exchange it for another product of their choosing or get their money back. You’ll be relieved to know that Allen Edmonds provides free returns for both in-store and online purchases. 

Customers must return their items within 90 days after the date of purchase. Returns will be accepted only if they have not been customized, used, or washed. It is necessary to provide a receipt or packing slip. 

To return a Factory Second product, you must pay a $25 restocking charge, according to the Allen Edmonds Return Policy.

After receiving your return package, it may take 7-10 business days to process your return and credit your refund in the original manner of payment. 

How Do I Mail Allen Edmonds Returns?

If you want to return Allen Edmonds items by mail, please be aware that Allen Edmonds provides free returns on all domestic US orders, excluding Factory Second Shoes. For all purchases, you will receive a packing slip with a return form.

You must complete the required fields and provide a legitimate reason for returning your purchase. The return form must then be placed inside the package being returned. Then send the return package to the following address: 

Allen Edmonds

E-Returns Department

3820 Highway KW

Port Washington, WI 53074 USA

If you need additional information about a mail return, please call their customer service staff at 1-877-817-7615. 

How do I make an Allen Edmonds return label?

In your original delivery confirmation email, you will find a link to your postage-paid return shipping label. To print your return label, click on that page and fill out the relevant information. 

If you do not have the delivery confirmation email, please contact them at 1-877-817-7615. They will mail you a replacement shipping label. 

One of the most important aspects of a return is the return label. Not just Allen Edmonds, but also other brands with a return policy, require the return label.

Is it possible to return an online purchase to the Allen Edmonds store?

Yes, the internet purchase can be returned to the Allen Edmonds store. The procedure will be the same here as well. The online invoice must be sent along with the product, which must be retained in its original packaging.

How do I cancel my Allen Edmonds order?

If you want to return a purchase that has already been dispatched to you, Allen Edmonds offers free delivery. Allen Edmonds allows customers to return or exchange their online purchases at any retail shop location.

You may find your nearest store by using their store locator. In your original delivery confirmation email, you will find a link to your postage-paid return shipping label. You must click on that page and enter the necessary information to print your return label.

If you no longer have the delivery confirmation email, shoot them a message or contact 1-877-817-7615. They will mail you a replacement shipping label.  You can also return the items by mail.

You should keep in mind that returning PayPal orders in-store will result in a shop credit. 

How Long Does Allen Edmonds Refund Take?

Allen Edmonds typically processes refunds within 7-10 business days of receiving your return shipment. If you return an in-store purchase via mail, you will be given a merchandise credit or a cheque. To receive shop credit on your PayPal account, you must return a PayPal transaction via mail.

Otherwise, Allen Edmonds is delighted to initiate all other refunds or merchandise credit in the original manner of payment. 

What is the return policy for international customers at Allen Edmonds?

If an international consumer wishes to return a purchase, they must write “U.S. Goods “returned” in the airway bill’s description field. They must file a refund request for tariffs and taxes paid by their government agency. 


The Allen Edmonds return policy is designed to provide customers with a straightforward and customer-friendly process for returning products. By offering a generous return window, allowing returns for both in-store and online purchases, and emphasizing customer satisfaction, Allen Edmonds demonstrates its commitment to ensuring a positive shopping experience. With clear guidelines and responsive customer support, the company strives to address customer needs and concerns promptly, fostering trust and loyalty among its clientele. As with any return policy, it is advisable for customers to review the specific terms and conditions on the official Allen Edmonds website or contact customer service for any additional inquiries. Overall, Allen Edmonds’ return policy reflects its dedication to customer satisfaction and stands as a testament to the brand’s commitment to quality and service.


What is Allen Edmonds’ return policy?

Allen Edmonds offers a return policy within 90 days of purchase. The items must be in unused condition and accompanied by the original receipt. Returns are accepted both in-store and online.

How can I initiate a return with Allen Edmonds?

To initiate a return, you can visit an Allen Edmonds store with the product and the original receipt, or you can start the return process online by contacting their customer service. Online returns usually require a Return Authorization Number (RAN) provided by the customer service team.

Are there any exceptions to Allen Edmonds’ return policy?

Yes, certain items such as personalized or customized products may not be eligible for return. Additionally, any items showing signs of wear or damage may not be accepted. It’s advisable to review the specific return policy details on the Allen Edmonds website.

How long does it take for Allen Edmonds to process returns?

Once Allen Edmonds receives your return, it typically takes 7-10 business days to process and inspect the returned items. Refunds are issued using the original payment method, and you’ll be notified via email once the process is complete.

Can I exchange an item instead of returning it to Allen Edmonds?

Yes, Allen Edmonds allows exchanges. You can exchange an item either in-store or by contacting their customer service for assistance with online exchanges. The exchange process may involve returning the original item and placing a new order for the desired product.


Leave a Comment