Kohls Return Policy: Unpacking the Return Policy

What is Kohl’s Return Policy?

Kohl’s return policy allows for a return window of 180 days from the date of purchase for most items. For a hassle-free return, the items should not be damaged or worn, and the original receipt should be provided.

Kohl’s premium electronic rage has a 30-day return policy and requires the original packaging. You have 60 days to return beauty products in new or slightly used condition.

Can I Return My Sephora Purchase At Kohls?

Sephora purchases made at Kohl’s can be returned to any Kohl’s store. The item must be completely new or gently used. You have 60 days from the date of purchase to return it with a valid receipt or account/tender lookup.

How Can I Find My In-Store Receipt?

If you have misplaced your receipt, simply return to the store. The store assistance representative may be able to assist you in searching their system for a copy of your original receipt.

How Do I Return My Kohl’s Purchase?

You can return your items to Kohl’s in a variety of ways. You can return online purchases in person or by mail. Purchases made in-store can only be returned in that location.

In-Store Purchase Returns

If you purchased the item from a Kohl’s store, you cannot return it via mail; you must return it to the shop exclusively. If you have the original receipt, you can get a refund or swap it fast and easily.

Kohl’s will review your return request without an original receipt and then take various possible steps.

Online purchase – Return via mail

As the world changes, the digital majority of people choose this technique since it is more convenient for them. This means that people who wish to spend their time and energy by going to the store to return their item can do so with a few clicks at home on their computer, laptop, or mobile device.

Here are the steps to return your online purchase to Kohls via mail.

  • You must first access your Kohl’s account.
  • Kohls.com packing slips should be reprinted. Also, fill out the return form and print it off.
  • Pack your item appropriately; it is recommended that you pack it as if it were fresh.
  • Attach these documents to your package.
  • Select the date and destination; it will be filled automatically by default based on your history. Finally, dispatch your package.

It wasn’t easy. These were some basic steps for returning your internet purchases by mail. You can also return it to the nearest Kohl’s store. Remember the basic points of Kohl’s Return Policy that were described above; they will assist you in receiving a full refund.

Online purchase – Return In-store

Whatever you think of internet returns, in-store returns are the quickest and easiest way to return your merchandise. Simply bring the item to be returned, together with the purchase slip, to the nearest Kohl’s store.

All subsequent steps will be handled by their customer service. This strategy also makes the return process simple and swift. If you misplaced your purchase slip, you can reprint it at Kohls.com.

Kohl’s Return Policy No Receipt

There is no need to be concerned if you made a transaction from Kohl’s and misplaced your receipt. Customers who have purchased from Kohls and want to return or exchange their merchandise can do so without any difficulty, according to Kohl’s return policy.

Those who paid with a Kohl’s charge or another credit card might ask Kohl’s customer service to seek for their receipt in their database. They can request a refund or an exchange if the receipt is found. If the receipt is not found, the merchandise will be credited to them for future purchases.

Kohl’s Holiday Return Policy

The holiday season may be hectic, and making a return becomes even more difficult. If this is the case, you no longer need to be concerned because Kohl’s holiday return policy allows customers to return any anything purchased between November 1st and December 25th until January 31st.

Kohl’s Return Policy Shoes

Kohl’s return policy is fairly accommodating to its customers. It offers a 180-day return policy on slightly worn high heels, boots, slippers, and other types of footwear. A return, refund, or exchange must include both the shoebox and the receipt.

Kohl’s Return Policy – Exceptions

Other exceptions specified in Kohl’s Return Policy, such as electronic premium items, now have a 30-day return period. As a result, you may not receive a discount on these items. If you buy these items, you will still earn Kohl’s Cash and Yes2You Rewards.

You can also use these rewards and cash to purchase other items from Kohl’s online store. Premium electronic items, athletics, sunglasses, branded (Kohl’s), consumables, toys, sports, beauty & makeup, and so on are some of the exceptions and categories.


Understanding the Kohl’s return policy is crucial for a hassle-free shopping experience. Kohl’s has established a customer-friendly return policy, offering flexibility and convenience to its shoppers. With a generous timeframe for returns, a variety of return options, and a commitment to customer satisfaction, Kohl’s strives to make the return process as smooth as possible. By familiarizing yourself with the details of the Kohl’s return policy, you can shop with confidence, knowing that you have recourse in case your purchase doesn’t meet your expectations.


What is Kohl’s return policy for in-store purchases?

Kohl’s typically allows returns for in-store purchases within 180 days of the original purchase date. The item must be in new and unused condition, and customers may receive a refund or exchange.

Can I return online purchases to Kohl’s stores?

Yes, Kohl’s generally accepts returns for online purchases in their retail stores. Customers can bring the item along with the packing slip or order confirmation email within the specified return period.

What is Kohl’s return policy for items without a receipt?

Kohl’s may still accept returns without a receipt, but the customer will usually receive a Kohl’s merchandise credit for the current selling price of the item. The return process may require additional verification.

How does Kohl’s handle returns for items purchased with Kohl’s Cash or Yes2You Rewards?

If the original purchase involved Kohl’s Cash or Yes2You Rewards, the value will be deducted from the refund amount. In case the Kohl’s Cash has expired, the store might still honor it within a grace period.

Are there any exceptions to Kohl’s return policy?

Some items, like premium electronics, have a shorter return window, usually 30 days. Additionally, certain products may have specific return guidelines or be marked as “non-returnable.” It’s essential to check the product details for any exceptions to the standard return policy.


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