Vuori has some fantastic casual and exercise outfits that are ideal for a short workout or just going out and about. And the company’s “commitment to happiness” promises to change our connection with our casual (but stylish) sportswear. Is this reflected in the Vuori return policy?
Vuori accepts returns for a full refund within 120 days of purchase. After-120-day returns are allowed for store credit. Returns are free and simple to make, whether online or in-store. Sale items may not be returned.
Are you planning a holiday shopping trip to Vuori and want to ensure that things can be returned? Or do you have anything you don’t like and want to return it? Continue reading to get answers to all of your Vuori return policy questions.
What is the Vuori return policy?
Vuori products purchased in-store or online can be returned within 120 days of purchase. Returns are free, however, original delivery charges are not refundable (orders over $75 ship for free). For in-store purchases, you will require a receipt. If you got a gift, please see the section on gifts below.
Here is the regular policy:
| Return Deadline | 120 Days |
| Return Methods | By mail or in-store |
| Exchange Period | No exchange policy |
| Exchange Method | No exchange policy |
| Refund Period | Within 3 business days |
| Refund Method | Original payment method or store credit |
How To Return a Vuori Product
You can initiate a return through their website’s returns portal. To get started, simply provide your order number and email address.
If you received a gift, please contact support at [email protected] to initiate a return.
You can return any item in-store, whether you purchased it online or in-store. When returning things purchased online, bring your order number with you to the store.
It is best to use the company’s return shipping label when shipping back to them.
How strict is the Vuori return policy?
Vuori provides you with 120 days to return your purchases, which is longer than many clothing retailers. The organization believes that this is sufficient time to decide on your equipment.
You can still get a gift card if you return after the 120 days have passed.
Vuori Exchange Policy
Vuori does not currently offer an exchange policy, however, the company recognizes that this makes exchanges time-consuming for clients and is working on developing a return policy.
To exchange a product, you must first place a new order and then return your old one. You can notify customer support via email that you intend to return the item. This way, you’ll keep any discounts or free delivery you received on your original order. Customer service can be reached at [email protected].
Vuori Refund Policy
If things are returned within 120 days, Vuori will issue a full refund.
If a product is returned after 120 days, you can still receive a gift card for the purchase price. Orders above $75 ship free, but if you paid for shipping, you will not be reimbursed. Return shipping is free.
Does Vuori accept returns after 30 days?
Yes. Vuori allows returns for a full refund to the original mode of payment within 120 days of purchase. You can still return a gift card if it has been more than 120 days.
What items cannot be returned to Vuori?
You cannot return products purchased on sale or custom-made items. Items purchased at outlet stores are not returnable.
Does Vuori have free returns?
Yes. When you initiate your return, Vuori will provide you with a prepaid return shipping label. You can also return it in-store for a full refund.
You will not, however, be refunded for the original shipping charges.
Who pays the return shipping charge at Vuori?
Vuori covers the cost of return postage. However, make sure you utilize the prepaid shipping label so that you receive the exact amount and no delivery charges must be computed.
Conclusion
Understanding the Vuori return policy is essential for customers seeking a seamless and transparent shopping experience. By familiarizing oneself with the terms and conditions outlined by Vuori, shoppers can make informed decisions, confident in the knowledge that the company values customer satisfaction and provides clear guidelines for returns. Whether due to sizing issues or other concerns, the Vuori return policy ensures that customers have a straightforward process for initiating returns and exchanges, contributing to an overall positive and trust-building relationship between the brand and its clientele.
FAQs
What is Vuori’s return policy?
Vuori offers a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within a specified period for a full refund or exchange. Details may vary, so it’s recommended to check the official Vuori website for the most up-to-date information.
How long do I have to return a product to Vuori?
The timeframe for returns can vary. Generally, Vuori provides a specific window, often within 30 days of the purchase date, for returns. It’s crucial to review the return policy on Vuori’s official website or contact their customer service to get accurate and current information.
Can I return worn or washed items to Vuori?
Typically, Vuori accepts returns of unworn and unwashed items with original tags and packaging. However, specific conditions may apply, so it’s essential to review the detailed return policy on their website to ensure your items meet the criteria for a return.
How do I initiate a return with Vuori?
To start the return process with Vuori, visit their official website and navigate to the returns section. Follow the provided instructions, which often involve filling out a return form and obtaining a return authorization. This information is crucial for a smooth and efficient return process.
Is there a return fee or shipping cost associated with Vuori returns?
Return policies may vary, but many companies, including Vuori, offer free returns within a certain timeframe. It’s essential to check the details on their official website to confirm if there are any return fees or shipping costs associated with the return of your specific purchase. Additionally, understanding whether they provide pre-paid return labels is crucial for a seamless return experience.