Ralph Lauren Return Policy: Demystifying Return Policy

Ralph Lauren, an established luxury company, wants their consumers to be completely delighted with their purchases. When clients are dissatisfied, they will gladly accept returns on things that have not been cleaned, worn, or altered. Items should be returned with their original tags as well. Most items can be returned within 30 days of the order’s dispatch date. Fine jewelry and watches must be returned within 10 days of the order shipment date.

Returns are not accepted at Ralph Lauren or Polo Ralph Lauren locations. These items must be mailed back using their online return process. They do not qualify for exchanges.

What Is Ralph Lauren’s Return Policy?

Ralph Lauren accepts returns up to 30 days after the original shipment date. Items purchased in-store are also returnable within 30 days. Watches and found jewelry must be in pristine condition, with all protective materials, tags, and stickers remaining attached. These returns are free of charge if done within 10 days of the original shipment date.

Return Period 30 Days
Return Method In-Store or online
Exchange Period 14 Days
Exchange Method In-Store or online
Refund Period Within 15 Days From Purchase
Refund Method Method of Payment


How To Return A Ralph Lauren Item?

Ralph Lauren welcomes in-store and online returns.


You can begin your Ralph Lauren in-store return process online to help the process go much more smoothly.

Go to their store returns page, choose your payment method, and then follow the on-screen instructions.

Purchases made in-store can only be returned within 30 days of the purchase date.


You must have your order number and zip code readily available. You can begin the return process by logging in to your account.

After you complete the simple procedures, you will be sent a prepaid shipping label.

You will also be given many options for dropping off your package. UPS stores will be among the parcel drop-off options.

Is it possible to return a purchase made online to the store?

As part of the online return procedure, you will be given the option to return these items in-store. This allows customers to return their online purchases to the nearest Ralph Lauren outlet.

How Stringent Is Ralph Lauren’s Return Policy?

Ralph Lauren, the luxury brand, has a very tight return policy. specified things can only be returned within a specified number of days, and they must be in pristine condition to be eligible for a refund. With some exceptions, it was meant to be returned within 30 days.

Only limited edition styles are returnable within 7 days of the shipping date.

Ralph Lauren Exchange Policy

Certain goods are eligible for exchange. Store purchases that are the incorrect size or color can be exchanged for alternatives. Orders for exchanges will be processed immediately and shipped free of charge. In addition, the store will issue a free return label for the new order.

To avoid being charged, items must be received within 14 days of the exchange being initiated. Orders purchased online, picked up in-store, or shipped to a location are not eligible for exchange.

They can, however, be returned in-store or by mail via the online returns process.

What items are not returnable to Ralph Lauren?

Only a limited number of items are available for exchange or return at Ralph Lauren. Under no circumstances may the following items be returned or exchanged:

  • Items that can be personalized. They cannot be returned because they were built specifically for the purchaser.
  • Boxes for gifts.
  • Lighting in the home.
  • Coffee from Ralph’s.

If you get any of these items broken, improperly labeled, or malfunctioning, contact Ralph Lauren’s customer service department to swap them.

However, it may be in your best interest to start this in-store. In general, the process there may be speedier.


Understanding the Ralph Lauren return policy is crucial for a hassle-free shopping experience. By familiarizing yourself with the guidelines and requirements outlined by the brand, you can ensure a smooth process in the event that a return or exchange is necessary. Whether you’re shopping for apparel, accessories, or home goods, knowing your rights as a customer contributes to a more informed and confident purchase. Always check the latest updates on the official Ralph Lauren website or contact customer service for the most accurate and up-to-date information regarding their return policy. Shopping with confidence and awareness of the return policy adds an extra layer of convenience to your overall shopping experience with Ralph Lauren.


What is Ralph Lauren’s return policy?

Ralph Lauren’s return policy allows customers to return most items within 30 days of the purchase date. The items must be in their original condition, with tags attached, and with the original receipt or packing slip.

Can I return online purchases to a Ralph Lauren store?

Yes, Ralph Lauren generally accepts returns for online purchases at their retail stores. However, it’s recommended to check with the specific store or the official website for any potential exceptions or changes to this policy.

Are there any items excluded from Ralph Lauren’s return policy?

Some items may be non-returnable, such as personalized or monogrammed items, final sale items, and gift cards. It’s important to review the detailed return policy on the official website to understand any specific exclusions.

How do I initiate a return with Ralph Lauren?

To initiate a return, you typically need to log in to your Ralph Lauren account (if you made an online purchase) and follow the instructions provided in the “Order History” or “Returns” section. If you made an in-store purchase, you might need to visit the store where the purchase was made.

What is the process for returning a gift from Ralph Lauren?

If you received a gift from Ralph Lauren and would like to return or exchange it, you may need the original order number or the email address of the person who made the purchase. The gift return process may vary slightly, so it’s advisable to refer to the official gift return instructions on the Ralph Lauren website.


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