Ollie’s Return Policy: Easy Steps for Product Returns

Is your most recent Ollies buy disappointing? One of the first retail businesses, Ollies Bargain Outlet welcomes returns from customers. So, to have a pleasant and stress-free purchasing experience, it would be helpful to know Ollie’s return policy. We have gone over Ollie’s return policy, as well as the process for exchanges and refunds, in great depth in this article.

What is the Ollies Return Policy?

The normal return policy for Ollies is 30 days. Returning or exchanging an item is a breeze if it doesn’t live up to your expectations. Both in-store and mail-order options make that process simple. But if you want to return an item to Ollies, you have to keep it in its original packaging and have the receipt handy.

Return Period 30 Days
Return Method Via Store and By Mail
Contact Number 866-794-4839
Official Website Ollies

Are Ollies Returns Free?

Indeed, Ollies has a free return policy. You have 30 days from the date of purchase to return an Ollie’s item if you are unhappy with it. You will get your money back in full from Ollies. So, there are no hidden fees associated with shipping or handling when you shop from Ollies.

How To Return to Ollies?

Ollies has an easy-to-understand return policy. Utilize Ollie’s return policy if you are dissatisfied with any product you have purchased. Per their return policy, it is possible to return an item to Ollies within 30 days of purchase. They provide two convenient ways to process return requests: in-store or by mail. Give us the rundown on the two processes.

Return To Store

Following these simple steps will allow you to return any item purchased at Ollie’s store:

  1. Stop by the Ollies shop that is most convenient for you.
  2. Please get in touch with customer support to begin the return process.
  3. The return procedure will be explained in detail by the customer service representative.

Please ensure that you retain the item in both its original state and packaging. Additionally, it is explicitly stated in Ollie’s return policy that the original receipt must be included when requesting a return.

Return Via Mail

The same holds for mailing a return; you must first call their customer service department. You will be sent the RMA (Return Merchandise Authorization) number once your return request is approved. When you get it, just follow the easy-to-follow directions to send it back to Ollies.

  1. The product must remain in its original container during shipment.
  2. Along with the package, include the RMA number and return label.
  3. Returned items should be sent to:-
  • Ollies Bargain Outlet
    6295 Allentown Blvd, Suite 1
    Harrisburg, Pennsylvania 17112
    United States

Keep in mind that Ollies does not accept COD return orders, so be sure to avoid shipping the package with that method.

Ollies Return Policy Conditions

Ollie’s Return policy contains certain requirements that must be met to have a return process that is free of bother.

  1. Remember to keep the product and its packaging original before returning it to Ollies.
  2. You can’t return anything that has been used or opened.
  3. Having the UPC or serial number on the item is mandatory.
  4. Include the RMA number with any mail-in returns.

What Items Can I Not Return At Ollies?

There is a usual 30-day return policy for ollies. On the other hand, not all items are eligible for a 30-day return policy. The Ollies return policy states that you have 14 days to return alcoholic beverages, as well as toys and plastic items. Also, make sure the bottles of alcohol are unopened and that any plastic or toy items still have the original packing with the manufacturer’s information.

Can I return Items After 30 days?

Going to their store is the way to go to ask for a return. While requesting a return, it is important to keep the original receipt and have a government-issued photo ID on hand. This could simplify the procedure of your return.

Ollies Exchange Policy

Its return policy and the Ollies Exchange policy are very similar. Products can be exchanged within 30 days. Nevertheless, the exchange request must be made in person at the store. Size and color swaps are not accepted at Ollie’s. Customers should exercise caution while choosing a color or size.

Exchange Period 30 Days
Exchange Method Via Store

Ollies Refund Policy

It may take 10–14 days for Ollies to process your refund after they accept your return request. When you return an item to Ollies using regular mail, the 14-day refund period begins the moment you receive the email confirming that they have received your item. Full refunds are available at Ollie’s. Shipping and handling fees are not subtracted by Ollies.

Refund Period 10-14 Days
Refund Method Original Mode of Payment


Ollie’s return policy plays a crucial role in ensuring customer satisfaction and building trust. By offering a transparent and customer-friendly return policy, Ollie demonstrates its commitment to providing a positive shopping experience. The convenience and flexibility provided through their return policy contribute to fostering a strong and lasting relationship with customers. Ultimately, a well-crafted return policy reflects Ollie’s dedication to customer service and enhances the overall shopping experience for its patrons.


What is Ollie’s return policy?

Ollie’s return policy allows customers to return eligible items within a specified timeframe for a refund or exchange. Understanding the duration and conditions of the return window is essential for a hassle-free return process.

How do I initiate a return with Ollie’s?

To initiate a return with Ollie’s, visit their website or contact their customer service. Typically, you’ll need to provide details such as your order number and reason for the return. The process may involve returning items by mail or at a designated Ollie’s location.

What items are eligible for return at Ollie’s?

It’s crucial to know which items qualify for return under Ollie’s policy. Some products may have restrictions or exclusions. Understanding these guidelines ensures a smooth return experience and helps avoid any surprises.

Are there any restocking fees associated with Ollie’s returns?

Ollie’s may have a restocking fee for certain returned items. Clarifying whether this fee applies and understanding its terms can help customers make informed decisions when considering returns.

What is Ollie’s policy for damaged or defective items?

If you receive a damaged or defective item from Ollie’s, it’s essential to know the steps for returning such products. Understanding the company’s policy for these situations ensures that customers receive prompt assistance and resolution.


Leave a Comment