Lord And Taylor Return Policy: A Comprehensive Guide

If you have purchased anything from the Lord And Taylor Store. As we all know, when we buy a thing, we have a lot of questions in our heads! like

What is Lord and Taylor’s policy on returns and exchanges? Can you return to the store? How long do we have to return products to Lord & Taylor to receive a complete refund? Is a receipt required to return an item to Lord and Taylor Store Company? Is it necessary for objects to be in their original condition?

Let’s get started without further ado!

Lord And Taylor Return Policy

All goods products can be returned within 90 days of purchase, according to Lord And Taylor policy. However, the return period varies by product category. If you are in a store and are unsure how to return an item, read this page.

Kindly Note

The original receipt is required for a simple return or exchange. Jewellery and watches have a 30-day return policy. Fashion Dresses offers a 60-day return policy.

Home furnishings can be returned within 60 days. The cheque purchase can be returned within 10 days. However, in the lack of a receipt, the return is still feasible. If you paid with PayPal, you will receive a refund in your PayPal account. Gift products are eligible for merchandise credit.

Finally, all of the Lord And Taylor Store’s terms and conditions apply.

Return Policy Process

There are two ways to return items to the Lord And Taylor Store.

  • In-store return
  • Return by mail/online return

Let’s have a look at these return procedures now.

In-Store Return

Locate the nearest shop to you. Items with purple stickers on them have a 30-day return policy from the date of purchase. An original receipt is essential for a smooth return process. Pack the product carefully and transport it to the store. The refund will be processed after the store manager inspects your product.

Finally, the funds will be credited to your account within 10 business days. You will be paid in the same way that you made the payment.

Return by Mail / Online Return

Find your product’s request number. You can request a number of your things here. Furthermore, place the product in its original packaging box and properly seal it as you received it. The shipping label must be attached to the returned product. At that time, you must ship your item using FedEx or the US Postal Service.

Then you must ship your goods using FedEx or the United States Postal Service. (You can easily locate their location using Google Maps or their official website.)

Finally, send the item to the following address.

Return Address:

Lord & Taylor

Attn: Returns

25 Keystone Blvd

Pottsville, PA 17901.

You must now wait till your merchandise arrives at the store. The retailer will inspect the merchandise for damage and then arrange your refund.

Within 7 business days, your refund will be credited to your account. Remember, the process will be the same as the one you used to make the payment.

Lord and Taylor Exchange Policy

Watches and jewelry have a 30-day return policy from the date of purchase. Home Products are returnable within 60 days.

Any tampered-with or damaged product will also be rejected. The Lord And Taylor Company’s arrival, discount, and trade approach are detailed above. Remember that gift cards and discounts are not refundable. Your Lord and Taylor shop credit will be credited.


Understanding the Lord & Taylor return policy is crucial for a seamless shopping experience. By familiarizing yourself with their guidelines, you can navigate the process confidently and ensure a smooth return or exchange if needed. Remember to review the specific terms and conditions, including time frames and item eligibility, to make the most of their customer-friendly policies. Ultimately, being informed about the return policy empowers you as a shopper, contributing to a positive and satisfactory shopping journey with Lord & Taylor.


What is Lord and Taylor’s return policy?

Lord and Taylor’s return policy typically allows customers to return items within a specified period after the purchase. It’s essential to check the specific time frame and any conditions for returns.

Can I return online purchases to a Lord and Taylor store?

Some retailers allow customers to return online purchases to physical stores. Confirm whether Lord and Taylor offer this option and any requirements associated with in-store returns.

What is the process for returning items to Lord and Taylor?

Understanding the step-by-step process for returns is crucial. This FAQ should cover how to initiate a return, any required documentation, and whether there are any associated fees.

Are there any items exempt from Lord and Taylor’s return policy?

Many retailers have certain items that are non-returnable or subject to different return conditions. Provide information on any exceptions or exclusions in Lord and Taylor’s return policy.

How long does it take to get a refund for an item that has been returned?

The timeframe for processing returns and issuing refunds can vary among retailers. Include information on the expected time it takes for Lord and Taylor to process returns and credit the refunded amount back to the customer.


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