We experience dissatisfaction when we purchase a product that falls short of our expectations. We must thus return the item for which we have been waiting for a very long time. As a result, before making a purchase from a firm, we should thoroughly understand their return policy. There is no exemption to the Clove Return Policy.
In America, Clove is a well-known shoe manufacturing company. In 2018, Joe Ammon founded the business. Its main office is in Philadelphia, Pennsylvania, in the US.
Let’s learn about the Clove Return Policy in detail.
What is the Clove Return Policy?
Within 30 days after the date of purchase, Clove is always delighted to accept returns from consumers for their shoes. The item needs to be in brand-new condition. Not only that, but if you’d want, you may even exchange your shoes. Happy Returns and Clove have partnered to provide a hassle-free return and exchange experience for you.
For exchanges, Clove only pays for the shipping costs for the return item and the new order. A return policy is not just a written procedure; it is also a productive set of guidelines that increase a brand’s income and client trust. You can avoid squandering more money by having a return policy. You may be eligible for an exchange or a refund in accordance with the return policy.
Clove covers the first cost of return shipping for returns, however there is a $10 restocking fee that will be subtracted from your total refund.
It’s important to keep in mind that Clove does not accept returns or exchanges for refunds of the original shipping charges.
Clove Return Policy for Canadian Customers
Within 30 days of receiving their order, Canadian customers may return their shoes. To make your return simple, they’ve teamed up with Happy Returns.
It should be noted that orders placed in Canada are not eligible for exchanges at Clove. However, you can return the item and receive a refund so that you can buy the shoes of your choice again.
Clove pays the first cost of return shipping; however, they impose a $15 restocking fee, which will be deducted from the amount of your refund.
Clove does not reimburse the initial delivery fee. The shipping charges are solely your responsibility. You even need to retain the handling charge.
How to make Clove shoe return for U.S Customers
You must go to Clove’s returns centre if you wish to return your shoes. There are two ways you can return the shoes: you can send them back using a pre-paid postage label, or you can go to a Happy Returns return centre to physically drop them off.
They will send you an email after they have processed your refund and received your return. There will be a $10 restocking fee that you must pay when returning items.
How to make Clove shoe return for Canadian Customers
You must visit Clove’s returns centre to obtain a pre-paid mailing label if you wish to return your shoes. As soon as they receive your return and complete your reimbursement, they will send you an email. If you are making a return, you will be required to pay a restocking fee of CAD 15.
How much does Clove charge for Return Shipping?
Clove charges a $10 restocking fee for U.S returns and CAD 15 for Canadian returns.
How to receive my refund from Clove?
As soon as your return is scanned into Clove’s system, they will begin processing your refund. You will receive a refund at that point if you use a Happy Returns bar to return your shoes. If not, your refund will be processed by your financial institution and you will have to wait 7–10 business days. A refund in the amount of your initial purchase will be given by them.
How can I find my Clove Order Number?
The subject line of the email you received confirming your order will contain your order number. Please contact Clove at [email protected] if you are having trouble locating your order number. Their staff will be happy to assist you.
How can my Clove sneakers be exchanged?
Customers in the US must go to their returns centre in order to exchange an item. After choosing your favourite colour and size, you will have two return choices for your item. You can physically drop off your merchandise at a Happy Returns return bar or return it by mail using a pre-paid shipping label. As soon as they get your return, they will ship back your new order.
Canadian clients are not able to exchange anything with Clove. To receive a refund, the merchandise must be returned. After that, you’ll need to order a new item in your preferred size.
Is there a warranty with Clove?
If customers are unhappy with the fit of their Clive shoes, they can return them to Clove within 30 days of purchase thanks to their Fit Guarantee Policy.
In summary
Regarding the Clove Return Policy, all the information has been supplied. We advise before making any purchases from Clove. Know their return policy, please.