Boscov Return Policy: Unraveling the Boscov Return Experience

Boscov’s, founded in 1914, is a department store chain with 49 locations in Pennsylvania, New York, Ohio, and many other cities in northern America. The company offers a wide selection of clothing, footwear, makeup, and other items suitable for the entire family. However, whether you buy from one of their 49 actual stores or their internet, you may always return the products if they do not meet your requirements. Let us learn more about the Boscovs Return Policy.

All items at Boscov’s have a 90-day return policy. Regardless of how you purchased, you have 90 days from the date of purchase to commence a return process. However, to make simple and quick returns, you must first grasp Boscov’s return policy and the terms and restrictions that accompany it. So, in this blog, we’ll go over all you need to know regarding Boscov’s return policy.

Boscovs Return Policy

Boscovs’ return policy does not differ between online and offline purchases. It means that if you buy something from their internet, you can return it to their walk-in store within 90 days of your purchase date. 

You can also return items by mail or call their customer service line at 1-800-284-8155 for further information. 

A product must be returned in the following condition:

  • Tags must be connected to the goods at all times.
  • It should include the original packaging from whence you received it, as well as the packing slip. 
  • If you have already opened the box before returning it, and if any accessories are missing from the packaging, you will be charged a 15% restocking fee.

Furthermore, when returning any item purchased from Boscovs, you have three options:

  • Replacement
  •  Exchange
  •  Refund

Please keep in mind that certain of the website’s unique items are not returnable. These items are labeled with a ‘Online Only’ tag, which is indicated in the product description when ordering online. 

Returning An Item Directly To The Retailer 

When you receive the merchandise, look for the retailer’s address on the packing slip. To return the package, simply ship it to this address. The packing slip, tags, and receipt are all required to be included with your return package. 

Returning An Item To A Boscov Store 

If a Boscov’s Store is closed, you can bring the returnable item there. It makes no difference whether or not you purchased the item from that particular store. You can do this even if you bought it online. The only requirement is that the product be unused and have the original packing slip when you bring it to the store. Following that, they will either exchange or refund your goods. 

Not to mention, each of the aforementioned returns is only valid if you commence the return process within 90 days of your purchase. 

List of Items That Cannot Be Returned at Boscov’s

  • Gift Cards
  • Bedding
  • Broken glass top tables
  • Monogrammed items

Although you will not receive a refund for monogrammed items, they will replace your order if it arrives defective or damaged. To obtain a replacement, dial 1-800-284-8155. A return request will be processed within 10 days of submission. 

Products with a Specific Return Policy

Boscovs has varied return procedures for specific goods because they sell a large array of products intended for numerous uses. Aside from that, they provide a separate manufacturer warranty for each other product that covers things such as exchange, refund, and repair. 

Items with a particular return policy include:


You must return the furniture within 7 days after the date of purchase. It means that you must return the furniture within 7 days of receiving it to be eligible for a refund or exchange. 

Air Conditioner

If you want to return the air conditioner, you only have 14 days. It is no longer returnable after 14 days after purchase. 

Swimming Pool

A swimming pool has a 30-day return period after which it cannot be returned. 


Understanding Boscov’s return policy is crucial for a hassle-free shopping experience. Boscov’s commitment to customer satisfaction is evident in its clear and transparent return policy, providing consumers with the confidence that their purchases can be easily returned or exchanged when necessary. By familiarizing yourself with the specific terms and conditions outlined in Boscov’s return policy, you can ensure a smooth and efficient process if you need to make a return. This customer-friendly approach reflects Boscov’s dedication to creating a positive and trustworthy shopping environment for its patrons.


What is Boscov’s return policy regarding time limits?

Boscov’s typically accepts returns within a specified time frame. Confirm the duration within which you can return a purchased item to ensure eligibility for a refund or exchange.

Can I return an online purchase to a physical Boscov’s store?

Find out if Boscov’s allows returns of online orders at their brick-and-mortar stores. Understanding this aspect can be crucial for customers who prefer in-person returns.

Are there any specific conditions for returning items to Boscov’s?

Learn about any specific requirements or conditions that Boscov’s might have for accepting returns. This could include the item’s condition, packaging, or the inclusion of original receipts and tags.

What is the process for returning a defective or damaged product to Boscov’s?

In case you receive a defective or damaged item, understand the steps you need to take to return it. This may involve contacting customer service, providing evidence of the damage, and receiving a replacement or refund.

Does Boscov’s have a different return policy for certain product categories?

Some retailers have varied return policies for different types of products. Verify whether Boscov’s has specific return guidelines for items such as electronics, jewelry, or seasonal merchandise. Knowing this information can help streamline the return process for different purchases.


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