Uniqlo Return Policy: Unraveling Uniqlo’s Return Policy

Do you want to return your purchase to Uniqlo? Then keep reading since our post will cover all aspects of Uniqlo Return Policy and the related concerns.  We’ll also go over their exchange policy and how they’ll handle refunds in certain situations.

Uniqlo was founded in Japan in 1949 and is now a global retailer and maker of luxury clothing apparel. Coats, jackets, sweatshirts, hoodies & joggers, polos, and a variety of other apparel are available.

What is Uniqlo Return Policy?

With the typical Uniqlo return policy of 30 days, you can return the majority of the merchandise purchased from them. All Uniqlo returns must meet certain requirements. – The item must be brand new and in its original packing. For a successful return, you must maintain the receipt intact. Whatever you do, do not remove any tags or labels from the item.

Can I Return Without a Receipt?

If you do not have the original purchase receipt, Uniqlo will not issue a refund. Even if you don’t have the receipt, you can still replace the item with the same one in a different size or color.

Are Returns Free At Uniqlo?

Returns are free in-store. Uniqlo will charge a $7 return label fee from your refund amount to pay return shipping for online returns using their prepaid label.

Can I Return Innerwear?

No, due to sanitary concerns, Uniqlo’s return policy strictly limits returns and exchanges on innerwear.

Can I Return Washed Items?

Customers must return products in their original condition to Uniqlo. After washing or substantial use, you will not be able to return it. Additionally, the objects should still have their tags and labels attached.

How Can I Return Uniqlo Items?

If you purchased the item online, you must return it to their warehouse. You can either visit the store or ship the things back to them if you made an in-store purchase. Let’s have a look at how the online and in-store return processes work.

Uniqlo Return Policy Online

Items purchased at Uniqlo.com can be returned within 30 days by mailing them back to the Uniplo warehouse/store. Please follow the procedures below to safely return your merchandise to Uniqlo.

  • To access the returns processing page, go to their website or click here.
  • Click next after entering your order number and billing zip code from the product receipt.
  • You will get a link to print your return shipping label. Print this label and correctly repack the items with all of the original labels and tags.
  • Attach the prepaid return label to the outside of the box and drop it off at any USPS or FedEx outlet. You can also use any other carrier of your choice, as long as it is trackable.

How To Return Purchases from Uniqlo Store?

If you purchased your item from a Uniqlo shop, we recommend that you return it to the store with the original purchase receipt and packaging. Also, retain the item in its original state and avoid removing any tags or markings.

Purchases made in-store cannot be mailed back to their warehouse. If you are unable to visit the store to return your item, you can ship it to your nearest Uniqlo store. You may get the Uniqlo Store Return form here or contact their customer service for further information. This item adheres to Uniqlo’s usual 30-day return policy and conditions. They recommend returning the item to your nearest Uniqlo store to make things easier.

Uniqlo Holiday Return Policy

For those who are curious, Uniqlo also offers longer holiday returns during the Christmas season. The regular 30-day return period is increased to 60 days under this policy. However, all of the standard return policy requirements apply to the Uniqlo holiday return policy. If you buy something between November 22nd and December 31st, you have 60 days from the date of purchase to return it.

If you enjoy shopping for clothing and accessories, Zara and Kohl’s return policies will come in handy. These are some well-known apparel brands that offer longer holiday returns.


Uniqlo’s return policy is designed to provide customers with a convenient and straightforward process for returning products. With a generous timeframe for returns, the acceptance of both in-store and online returns, and a commitment to customer satisfaction, Uniqlo aims to ensure a positive shopping experience for its customers. It’s essential for customers to familiarize themselves with the specific details of the return policy to make the most of this customer-friendly service. Overall, Uniqlo’s return policy reflects the brand’s dedication to customer service and satisfaction.


What is Uniqlo’s return policy?
Uniqlo’s return policy allows customers to return items within 60 days of the purchase date. The items must be in their original condition, with tags attached. Returns can be made in-store or by mail, and customers have the option of receiving a refund or exchanging the item.

Can I return online purchases to a Uniqlo store?
Yes, Uniqlo allows customers to return online purchases to any Uniqlo store within the specified return period. Simply bring the item, along with the packing slip or order confirmation email, to the store for a refund or exchange.

Is there a return fee for Uniqlo online orders?
Uniqlo does not charge a return fee for online orders. Customers can return items either in-store or by mail without incurring any additional fees. However, shipping charges are non-refundable.

How long does it take to process a Uniqlo return?
Once Uniqlo receives the returned item, it typically takes 2-3 weeks to process the return and issue a refund. The actual time may vary depending on the payment method used for the purchase.

What if I received a defective or incorrect item from Uniqlo?
If you received a defective or incorrect item, Uniqlo will cover the return shipping costs. Contact Uniqlo customer service with details about the issue, and they will guide you on the return process, ensuring you receive a replacement or a refund for the item, along with any applicable shipping fees.


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