Hollister Return Policy: Your Complete Guide

Hollister is a well-known retailer of apparel and accessories. However, if the size or style does not fit you, you can aid yourself by learning about the Hollister return policy. Though their return policy is extremely flexible, there are some restrictions for return eligibility. We’ll look at Hollister’s returns and exchanges, as well as their refund policies. This information will greatly simplify your return to Hollister.

What Is Hollister Return Policy?

If you are dissatisfied with your order, the regular 60-day US (30-day international) Hollister return policy will allow you to return the majority of the items. The item must be unwashed and in its original packaging, along with the purchase receipt.

Return Period 60 Days
Return Method In-store, Online
Extended Holiday Returns Purchases placed between November 1 and December 31 are eligible for a refund until January 31.
Contact Number 866-426-1285
Official Website Hollister

Are Hollister returns free of charge?

Yes, if you return within the return period, the return is free. However, the conditions provided by Hollister must be met.

Can I return a Hollister gift card?

Gift cards are final sale items that cannot be returned or exchanged.

How Do You Return To Hollister?

You can return your merchandise in two ways: via mail or in-store. Items purchased from Hollister.com online can be returned in-store or via mail. While purchases made in-store can be returned to a nearby store. Let’s go into the specifics of doing an online and in-store return.

Hollister Return Policy in-store

If you are dissatisfied with your purchase, you can return it to a Hollister shop near you. Remember that the product must be in its original packaging and that you must contact the US store within 60 days. Aside from that, the Hollister return policy encourages you to consider a few additional variables, such as:

  • Take the item to the retailer appropriately packed.
  • Keep the product tags with you at all times.
  • Finally, don’t forget about the receipt.

You will be provided with a refund at the store after the store confirms. The refund will be credited to the account used to make the payment.

Online Hollister Return Policy

You must obtain prepaid postage labels when returning internet purchases. You can also choose to return online purchases to a physical store. All you have to do is print the purchase receipt and bring it with you to the store. If the store is not convenient for you or you are unable to visit, we recommend that you initiate an online return. Simply follow the easy steps.

  1. To begin, sign in to your Hollister.com account.
  2. Navigate to the order area and choose the item you want to return.
  3. The business will also begin the return process from this point.
  4. Continue after answering the questions about why you wish to return the merchandise.
  5. Shipping labels will be mailed to you.
  6. Pack the goods carefully, including the tags and the receipt. Put one label on the package and one on yourself.
  7. Return the package to the store by mail.

Hollister Holiday Return Policy

Any item purchased from Hollister throughout the holiday season, between November 1st and December 31st, is eligible for an extended holiday return policy. This is advantageous for all customers, and they can return their product until January 31st. If you purchase your item on December 31st, it will be subject to the usual Hollister return policy of 60 days.


Understanding the Hollister return policy is essential for a hassle-free shopping experience. By familiarizing yourself with their guidelines, you can make informed decisions and ensure a smooth process in case you need to return or exchange items. Remember to check for any updates or changes to the policy, as retailers may adjust their terms from time to time. Overall, being aware of the return policy helps create a more transparent and satisfying relationship between customers and the brand.


What is Hollister’s return policy for online purchases?

Hollister’s return policy for online purchases typically allows customers to return items within a specified time frame from the date of purchase. Details regarding the duration, condition of the items, and the accepted reasons for returns can be found on the official Hollister website or by contacting their customer service.

How do I initiate a return with Hollister?

To initiate a return with Hollister, customers usually need to follow a specific process outlined by the company. This may involve logging into their online account, locating the order, and selecting the items they wish to return. Clear instructions and any necessary forms or labels are usually provided to guide customers through the return process.

What items are eligible for return at Hollister?

Hollister’s return policy typically specifies the eligibility criteria for items to be returned. This information is crucial for customers to know which products can be returned and under what conditions. Common factors influencing eligibility include the item’s condition, original packaging, and adherence to the specified return time frame.

What is the timeframe for returning items to Hollister?

Understanding the timeframe for returning items is essential to comply with Hollister’s return policy. Most companies, including Hollister, have a specific window during which customers can initiate returns. This information is often detailed in the terms and conditions on their website or provided on the purchase receipt.

Can I return Hollister items purchased in-store through the online return process?

Some customers may wonder if items purchased in a physical Hollister store can be returned through the online return process. It’s important to clarify whether there are separate procedures for in-store and online returns, and if the online return process is applicable to both types of purchases. This information can usually be found in the return policy or by contacting Hollister’s customer service.


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