Bershka Return Policy Explained: How to Easily Return Your Purchases

Bershka is a well-known Spanish apparel brand that was founded in 1998. There are occasions when we purchase anything online and the item is not wet. If you are a frequent Bershka shopper, knowing the Bershka returns policy will help you have a hassle-free return experience. This post has gone over in detail how to effortlessly return, exchange, and receive refunds.

What is the Bershka Return Policy?

Bershka’s return policy is extremely customer-friendly. Bershka offers a 30-day return time from the date of purchase if you are dissatisfied with your purchase. After the 30-day return period, no returns are accepted. Except for a few exclusions, most things can be readily returned, according to Bershka Returns.  

Return Period 30 Days
Return Method Via Mail
Contact Number 1800-823-7459
Official Website Bershka

Are Bershka Returns Free?

Bershka’s return is not free. Shipping costs $5.95 per order, and this amount will be deducted from your total bill payment when you request a refund. If the parcel is substantial in size, the shipping prices may vary.

Can I Return Personalised Items At Bershka?

Bershka does not accept returns or exchanges on personalized goods. Personalized things are one-of-a-kind items that cannot be sold in a retail store again. As a result, Bershka does not accept returns on customized goods.

How To Return to Bershka?

The return procedure is basic and straightforward. You can return a product that does not meet your expectations via mail, according to Bershka’s return policy. To complete the Bershka returns process online, simply follow a few simple steps.

  • Log in to your account and go to the Returns page.
  • Return and submit the order you want to return.
  • You will be emailed a confirmation with a return label.
  • Pack all accessories with your return items.
  • Glue the return label to the box.

You can now drop off your cargo at your nearest UPS drop-off station or schedule a pick-up by calling 1800 823 7459.

Bershka Returns Conditions

The item you intend to return to Bershka must be unworn, undamaged, and free of any damages. Returns must be requested within 30 days after purchase. Furthermore, the receipt must be kept in place during the return process. The Bershka returns request may be declined if no receipt is provided. Return labels and return requests must be submitted numerous times for multiple orders; without a return label, refunds may take longer than usual. Bershka cannot be held liable for returning the parcel if the return label does not match the products in the shipment.

What Can I Not Return To Bershka?

If you return products to Bershka within 30 days, you will receive a full refund. There are a few things, however, for which the Bershka return request is not valid. If the item you purchased is on the list, you will no longer be able to submit a return request.

Socks Tights
Headband Earrings
Hair Accessories Personalised items

Bershka Exchange Policy

Bershka’s exchange and return policies are very comparable. You have 30 days from the date of shipment to request an exchange. If you want to exchange an item for a larger or smaller size, you must submit an exchange request. Bershka will convert your exchange request to a refund if your size is not available. Personalized orders are not eligible for exchange.

Exchange Period 30 Days
Exchange Method By Mail

Bershka Refund Policy

Bershka will wait for the parcel to arrive at the warehouse after accepting your return request. Berhska will inspect the item for damage once it arrives. Bershka will conduct the refund in the original way of payment after it has been approved. Credit card payments, on the other hand, will take several business days to reflect.

Refund Period 5-10 Days
Refund Method Original Mode of Payment


Understanding the Bershka return policy is essential for a seamless shopping experience. By familiarizing yourself with their guidelines, you can ensure that any potential returns or exchanges are handled smoothly and by their established procedures. Remember to review the specific terms and conditions outlined by Bershka to be well-informed about the eligibility criteria, time frames, and any additional requirements for returning or exchanging products. Being aware of the return policy not only protects your consumer rights but also contributes to a positive and hassle-free shopping relationship with Bershka.


What is Bershka’s return policy?
Bershka’s return policy allows customers to return items within a specified period after purchase. The details may vary by region, so it’s recommended to check the official Bershka website or contact customer support for specific information on the return window.

How long do I have to return an item to Bershka?
The return period typically depends on the type of product and the reason for the return. Commonly, Bershka offers a return window of 30 days from the date of purchase for most items. However, it’s advisable to check the terms and conditions on their official website for the most accurate and up-to-date information.

Can I return online purchases to a physical Bershka store?
Bershka often allows customers to return online purchases to their physical stores. This option can be convenient for those who prefer in-person returns. It’s advisable to review the return policy details on the Bershka website or contact customer service to confirm the availability of in-store returns and any associated conditions.

What is the process for returning an item to Bershka?
To initiate a return, customers typically need to follow a specific process outlined by Bershka. This process may involve filling out a return form, packaging the item securely, and using the provided return label. Detailed instructions are usually available on the official website or can be obtained by contacting Bershka’s customer service.

Are there any items that cannot be returned to Bershka?
Some items, such as underwear or swimwear, may be subject to hygiene and safety restrictions, making them non-returnable. It’s essential to review the product-specific return conditions on Bershka’s website or contact customer support for information on items that cannot be returned. This ensures that customers are aware of any restrictions before making a purchase.


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