Allbirds is a well-known shoe manufacturer that provides a distinctive and fashionable alternative to regular trainers. Because they are composed of wool, they are airy and comfortable. If you are unhappy with your purchase, the company has a return and refund policy.
We are dedicated to ensuring that you are satisfied with your purchase. If you’re not, we’ll do everything we can to make things right. Here’s all you need to know about our refund and return policy. In this article, we’ll go over the specifics of their policy and how to return or get a refund.
Allbirds Return Policy
We want you to be happy with your purchase, but if you aren’t, you can return it within 30 days of purchase. Please keep in mind that returned items must be brand new and unworn, with all original packing and tags still attached.
Please visit our Returns Portal to begin a return. Your order number and the email address you used to place your order will be required. You will receive thorough instructions and a postage label after you begin your return.
Please email us at [email protected] if you have any queries regarding our return process or policy. We do not currently accept international returns. All international transactions are final.
Does Allbirds Accept Returns Without A Receipt?
You can return items purchased from our website or in-store without a receipt as long as you have your order number. We can check up your purchase using the email address you used to place the order if you don’t have your order number.
How Long Do You Have To Return An Item To Allbirds?
We accept returns of unworn products for a full refund within 30 days after delivery.
To begin a return, please contact our staff or visit our returns site.
Does Allbirds Offer Full Refunds?
We do not presently offer complete refunds, but under exceptional instances, we may offer store credit or exchanges. If you are unhappy with your purchase, please contact our customer service staff at [email protected] to discuss your alternatives.
How Long Do Allbirds Refunds Take?
We will handle your refund right away, however, it may take up to 3-5 business days for it to post to your account.
Does Allbirds Accept Returns Through The Mail?
Yes, we accept mail-in returns. You have 30 days from the date you receive your shoes to return them. To begin the return procedure, please contact Allbirds customer support at [email protected].
Is it possible to return an item to Allbirds without the box?
We are unable to process a return without the original shoebox. The box is an integral aspect of the product, and we carefully designed it to retain and safeguard your shoes. Please return your shoes in the original shoebox, inside a shipping box, to keep them safe and secure throughout transit back to us.
Is it possible to return an online purchase to the Allbirds Store?
Yes, within 30 days of receiving your item, we accept returns of unworn, undamaged shoes purchased on our website for a full refund. Items purchased from one of our resellers are not returnable.
How To Return An Allbirds Item?
If you are dissatisfied with your purchase, you may return it within 30 days of delivery for a refund or store credit. Items marked “final sale” are not returnable.
Please visit our Returns Portal and input your order number and email address to begin a return. You’ll then be able to choose which goods to return and print a return shipping label. Attach the shipping label to the outside of your item and deliver it to your local post office or UPS facility.
Conclusion
The Allbirds return policy reflects the brand’s commitment to customer satisfaction and transparency. With a straightforward and customer-friendly approach, Allbirds strives to make the return process hassle-free for their customers. By offering a generous return window and accepting returns for any reason, they prioritize the customer experience and stand by the quality of their products. This commitment to customer service contributes to building trust and loyalty among shoppers, enhancing the overall reputation of Allbirds as a consumer-centric brand.
FAQs
What is Allbirds’ return policy?
Allbirds offers a 30-day return policy from the date of purchase. If you are not satisfied with your purchase, you can return the items within this period for a full refund or exchange.
How do I initiate a return with Allbirds?
To initiate a return, simply visit the Allbirds website and log in to your account. Navigate to the “Order History” section, select the order containing the items you want to return and follow the provided instructions to process your return.
Is there a cost associated with returning items to Allbirds?
Allbirds provides free returns for customers in the United States. If you are located outside the U.S., you may be responsible for covering the return shipping costs. It’s recommended to check the Allbirds website or contact customer support for specific details based on your location.
What condition should the items be in for a return or exchange?
To qualify for a refund or exchange, the items must be in their original condition, unworn, and with all tags attached. Allbirds encourages customers to try on shoes indoors to ensure they remain in like-new condition in case a return is needed.
How long does it take to process a return with Allbirds?
Once Allbirds receives your returned items, the processing time for refunds or exchanges typically takes a few business days. The exact duration may vary, but you can track the status of your return through your online account on the Allbirds website. If you have concerns about the return process, you can reach out to Allbirds customer support for assistance.