Oofos Return Policy: Understanding Oofos’ Return Policy

If you want to return an Oofo item to the company, you have 39 days. The Oofos return item must be unworn, unwashed, and clean at the time of return. All hang tags on the clothing must be present.

In addition, the Oofos return product must be in the same condition that you received it. they are well aware of Oofos; it is a firm from which they can acquire casual to sports footwear. Their clothing is also an important aspect of their assortment.

Customers enjoy purchasing Oofos footwear from the store and website since their products are inexpensive and of high quality. However, especially with online orders, buyers may receive the incorrect size or design and must return the Oofo items. However, before returning the Oofos footwear to the manufacturer, it is critical to understand the return policy.

Oofos Return Policy for Damaged items?

Customers rarely complain about damaged Oofos merchandise because the company deals with footwear. When getting broken Oofo items is uncommon, footwear is simple to ship.

However, if you do receive one, you can contact Oofos customer care at (888) 820-7797 or the Oofos shop. They notify customer service of your complaint after inspecting the product.

If the Oofos customer can demonstrate that the reason for the product return is truly damaged, Oofos will refund the product amount or provide an exchange. 

Customers must do so as soon as possible so that Oofos can take action to give you the finest service possible. However, if the client causes the damage, there will be no refund or replacement of your purchased Oofo item. 

How to return the Product to Oofos?

We all enjoy buying economical and fashionable shoes, which is why buyers favor Oofos footwear. Oofos also offers a variety of services on its website to make the consumer experience more convenient.

One of these services is the Oofos return service. So, if the necessity arises and you wish to return your purchased Oofos item, you should be aware of how the Oofos return process works.

If you want you want to return the Oofos product through mail,

  • To begin, sign in to your Oofos account.
  • Find the return page or go directly to oofos.com/return to begin the return procedure.
  • Enter your Oofos order number and your email address from the Oofos website. 
  • Then, begin your return procedure by entering the correct shipping address, making sure to include a physical address.
  • Following that, on the website, Choose a pair of Oofos shoes and indicate whether you want to return or exchange them. 
  • After that, click the green button to proceed to the next page.
  • Then finish the entire return process by clicking the green “Finish” button on the Oofos return web page.
  • Following that, the system will generate an Oofo return label and an RMA form and email them to you.
  • Place the RMA paperwork inside the box while packing the Oofos return item. And use the UPS return label supplied by Oofos. 
  • Then, deliver the Oofos package to a UPS Store or drop box.

Now, if you wish to return your purchased Oofos item to the store, follow these steps:

  • First, go to the Oofos store or online retailer where you purchased your Oofos footwear.
  • Then go to Oofos customer service and ask the employee if you want to return the item.
  • Then, show the Oofos personnel your proof of purchase.
  • Following that, workers will thoroughly inspect the product, and if the Oofos returned product is in excellent condition, Oofos will accept the product for return or exchange.

Does Oofos have a free return?

Customers can acquire a free return label from Oofos to return their purchases. No matter how much you despise the thought of returning the unique footwear you purchased, it is tough to wear when the footwear does not fit precisely. As a result, it is natural for footwear to exchange or return things.

As a result of this understanding, Oofos offers a free return and exchange for purchased Oofos footwear. Most significantly, the customer has the option to return it within the first 30 days of purchase.


Understanding the OOFOS return policy is crucial for customers seeking a hassle-free and transparent experience with their purchases. By familiarizing yourself with the terms and conditions outlined in the return policy, you can ensure that in the event of dissatisfaction or issues with your OOFOS product, you know the necessary steps to take for a smooth return process. OOFOS’ commitment to customer satisfaction is reflected in its return policy, providing customers with the confidence that their concerns will be addressed efficiently. Always review and adhere to the guidelines specified in the return policy to make the most of your OOFOS shopping experience.


What is the OOFOS return policy?

OOFOS offers a 30-day return policy from the date of purchase. If you are not satisfied with your OOFOS product, you can return it within this timeframe for a refund or exchange.

How do I initiate a return with OOFOS?

To initiate a return, visit the OOFOS website and log in to your account. Navigate to the “Returns” section, follow the instructions, and fill out the necessary information. You will receive further guidance on returning your product.

Are there any specific conditions for returns with OOFOS?

OOFOS requires returned products to be in new, unused condition with the original tags and packaging. Any signs of wear or damage may affect the eligibility for a refund or exchange.

How long does it take to process a return with OOFOS?

Once OOFOS receives your returned item, it typically takes 7-10 business days to process the return and issue a refund or an exchange. The actual time may vary based on your location and the shipping method used for the return.

Does OOFOS provide prepaid return labels?

OOFOS does not provide prepaid return labels for general returns. Customers are responsible for the return shipping costs. However, if you received a defective or incorrect item, OOFOS may cover the return shipping costs. Contact their customer service for assistance in such cases.


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