Pink Lily Return Policy: Navigating Pink Lily’s Return Policy

If you’re looking for a Pink Lily return policy, you’ve come to the correct place. On this page, you will get a detailed explanation of how Pink Lily refunds work. After that, you can read Pink Lily’s return and exchange policy. This business has become one of the fastest-growing online buying platforms in the United States, United Kingdom, Canada, and Australia, among other places. Pink Lily sells fashionable clothing, footwear, and accessories for women.

Pink Lily’s quick rise in the fashion retail business has astounded everyone. Pink Lily’s corporate offices are in Bowling Green, Kentucky. Pink Lily is a family-run business that was founded in 2011. Pink Lily offers its customers excellent customer service. As a result, if you are dissatisfied with your purchase, you can return it to Pink Lily. Customers have the option of returning items in-store or online.

Pink Lily’s return policy is easy and simple. You have 30 days from the original ship date to return any unwanted products to Pink Lily. Pink Lily will only issue refunds in the form of E-Gift Card credit. If the size of the goods is not suitable for you, Pink Lily offers exchange possibilities. The same item can be exchanged for a different size. Pink Lily will take $6.00 from your store credit to cover the cost of return shipping.

What Is Pink Lily’s Return Policy?

Pink Lily accepts returns if you are dissatisfied with your purchase. Customers have 30 days from the date of delivery to return any purchases to Pink Lily. At the warehouse, the Pink Lily crew will inspect each return. You will be refunded if your return is accepted.

Let’s have a look at the Pink Lily return policy:

  • All products must be unused, unwashed, and in good condition.
  • The 30-day term will begin on the date of shipment.
  • Pink Lily will not accept changed merchandise for return.
  • Pink Lily accepts returns for damaged or defective merchandise.
  • The 30-day period will begin on the date your order was shipped.

Use the above policy guidelines to begin your returns, and Pink Lily will send your refund via shop credit only. Pink Lily accepts exchanges for the same item in a different size if we are contacted within 30 days of the day your order was sent. Continue reading below to begin your return procedure.

Which items are not covered by the Pink Lily return policy?

Unfortunately, some items are not returnable or exchangeable under Pink Lily’s return and exchange policy. Pink Lily does not accept returns on “Final Sale” goods. The following items are considered final sale items.

  • Monogrammed
  • Personalized
  • Lingerie 
  • Jewellery
  • Face Masks 
  • Hair Accessories 
  • Hosiery
  • Mystery Bags
  • Doorbusters
  • Hand sanitizer, body lotion, and other liquid goods 
  • Items marked Final Sale

Remember that the products listed above cannot be amended or canceled after checkout.

Does Pink Lily Do Free Exchanges?

Pink Lily does accept free exchanges. Pink Lily’s exchange policy applies only to the same item at the same price. Customers can exchange the same item for a larger or smaller size. 

How Do I Return Items To Pink Lily?

Pink Lily accepts returns through their online return site. This section will teach you how to start the return procedure. Keep in mind that if you utilize the Pink Lily return label, you will be charged $6.00 for return shipping.

  • To begin, click “Start Return” below.
  • Enter your “Order Number” and “Email” next.
  • Choose the order you want to return to.
  • Fill in the blanks and download the “Pink Lily Return Label.”
  • Attach the return label to the parcel.
  • Use a trackable service to send the package.

You can return things to Pink Lily by following the steps outlined above. You can also combine multiple orders into a single package. You must request a return authorization request for each order/item you are returning. For all orders/items, the return authorization sheet and the invoice must be included in the parcel.

If you want to return your shoes, pack them in another box to protect them from damage. The shoe box must not be tampered with. Return labels and slips should not be placed directly on the shoe box. Pink Lily will not accept your return if you do this. This strategy only works for persons who live in the United States. Continue reading for information on international returns.


Understanding the Pink Lily return policy is crucial for a seamless shopping experience. By familiarizing yourself with their guidelines, you can make informed decisions and navigate the return process efficiently if the need arises. Pink Lily’s commitment to customer satisfaction is evident in their return policy, which aims to provide clarity and convenience. Whether you’re exploring their trendy fashion offerings or contemplating a purchase, being aware of the return policy adds an extra layer of confidence to your shopping journey with Pink Lily. Always check the latest information on their official website to stay updated on any potential changes to their return policy. Happy shopping!


What is Pink Lily’s return policy?

Pink Lily’s return policy allows customers to return items within a specified period from the date of purchase. Details such as the timeframe for returns, the condition of the items, and any associated fees or restrictions can be found in the official return policy.

How long do I have to return an item to Pink Lily?

The return period may vary, so it’s important to check the specific time frame outlined in Pink Lily’s return policy. Generally, this information can be found on the official website or in the order confirmation email.

What items are eligible for return at Pink Lily?

Pink Lily’s return policy typically specifies which items are eligible for return. Commonly, unworn and unused items with original tags and packaging are accepted. However, certain products or sale items may have different return conditions, so it’s advisable to review the policy for detailed information.

How do I initiate a return with Pink Lily?

To start the return process, customers usually need to follow a set of instructions provided by Pink Lily. This might involve logging into their account on the website, filling out a return form, or contacting customer service. Detailed steps for initiating a return can be found in the return policy documentation.

Are there any return fees or shipping charges with Pink Lily returns?

Pink Lily’s return policy should outline any associated fees or shipping charges related to returns. Some companies may charge a restocking fee or deduct return shipping costs from the refund amount. Understanding these details beforehand can help customers make informed decisions when returning items to Pink Lily.


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