Have you purchased the product but dislike it or have a size issue? Within 30 days, you can easily return or exchange your product.
Do you have a lot of questions? Do you want to learn more about the Lively Return Policy? If you answered yes, keep reading for more information and answers to all of your questions.
WearLively is an online lingerie store that sells comfortable and fashionable bras, undergarments, loungewear, swimwear, activewear, and a variety of other items. Their goal is to combine the best elements of high style and optimum comfort.
What is Lively Return Policy?
All Lively customers can return their products within 30 days of receipt if they are undamaged, unworn, and unwashed, and have their company’s tag attached.
Because of health and safety concerns, Lively does not accept returns on undies or bodysuits. All swimsuits and swim bottoms may be returned if they are unaltered and have connected sanitary liners.
Order shipping expenses are not refunded by the company.
Steps to Return the Product (US)
- Returns can be found at www.wearlively.com.
- Complete the return process and generate a shipping label.
- Pack your Product/Item
- Drop your package off at any post office in your area.
Items Not Accepted by Lively:
- The product has been marked as a final sale.
- The result is undies and bodysuits.
- Damaged merchandise cannot be returned, and you will be charged for the full value of the items.
What is Lively Exchange Policy?
Customers who require a different size or fit can exchange their items. Returns can be started at returns.wearlively.com.
Items in unworn, undamaged, and unwashed condition with LIVELY tags attached will be accepted for exchange within 30 days of receipt. Please keep in mind that undergarments and bodysuits are non-refundable.
How To Ship Your Return Order?
You must go to their official website to begin your free return/exchange. Then, either print a return label or display a QR code. Pack the product appropriately using the original packaging if available; otherwise, pack in your way.
Place the new shipping label on top of the box. Within 30 days of receiving your order, drop the package off at a USPS location.
How to Return a Gift?
You received a present from Livel but did not like it or desired something else? Simply send an email to [email protected] informing them of the return of the gift. Lively provides shop credit for returned gift items.
What is the Return Refund Method?
Lively only offers the original payment method. They do not offer any other payment method.
How Long Does It Take to Receive a Refund After Returning a Package?
When they receive the parcel at the Lively warehouse, it will take 3-5 days to process the return.
Will I be given a refund if I return an item from the Bundle?
Yes, when you buy many things in a bundle, the discount is applied to all of them. So, if you return one goods, the cash will be repaid with a discount for that specific item.
Conclusion
A “lively return policy” is a crucial element in fostering customer satisfaction and trust. A vibrant and customer-centric return policy not only serves as a testament to a company’s commitment to its customers but also reflects its confidence in the quality of its products or services. By offering a lively return policy, businesses create a positive and seamless shopping experience, reassuring customers that their needs and concerns are valued. This customer-friendly approach can lead to increased loyalty, positive word-of-mouth, and ultimately, sustained success in the competitive marketplace. Embracing a lively return policy is not just a transactional benefit but an investment in building enduring relationships with customers, enhancing the overall vitality of the business.
FAQs
What is Lively’s return policy?
Lively’s return policy allows customers to return products within a specified timeframe from the date of purchase. The policy is designed to ensure customer satisfaction and a hassle-free shopping experience. For detailed information on the return window and conditions, please refer to our official return policy page.
How long do I have to return an item to qualify for a refund under Lively’s return policy?
To be eligible for a refund, items must be returned within the timeframe outlined in Lively’s return policy. This timeline may differ based on the product purchased. Please review our official return policy for specific details on the return window applicable to your purchase.
What items are eligible for return under Lively’s return policy?
Lively’s return policy covers a wide range of products. Certain items, however, may have particular return conditions. Commonly, unworn and unused items in their original packaging are eligible for return. Please consult our official return policy for a comprehensive list of eligible items and any associated conditions.
How do I initiate a return with Lively?
Please follow the instructions mentioned in our return policy to initiate a return. Typically, this involves logging into your account, navigating to your order history, and selecting the item(s) you wish to return. Detailed instructions, including the return address and any required documentation, can be found on our official return policy page.
What if I receive a defective or damaged item?
Lively is committed to providing quality products, and we apologize for any inconvenience caused by a damaged or defective item. If you receive a product in such a condition, please contact our customer support team immediately. Our representatives will guide you through the return process and ensure a swift resolution to address the issue. For more information, please refer to our return policy or contact our customer service directly.