Guess Return Policy: Decoding Guess’s Return Policy

Guess prioritizes its customers; if you are dissatisfied with your purchase, the Guess Return Policy provides a flexible and user-friendly timescale. Guess allows you to return their merchandise if you are dissatisfied with it for any reason. Returning an item is possible within 30 days of purchase.

The goods must be in their original packaging and include a receipt. If your goods are worn or damaged, you will not be able to return them to Guess. All tags must be present with the goods.

Details About Guess Returns

Information  Details 
Website  Guess
Return time  30 days
Return medium  In-Store & Online
Refund method  Original payment method or Store credit
Exchange medium  In-Store & Online
Contact  1 877 444 8377


What is the Guess return method?

Guess gives its consumers two options for returning merchandise. They can select any of the solutions that suit their needs. You can return your merchandise both in-store and by mail. You may return your product to the store from which it was purchased.

Guess In-store return

If you have a Guess store nearby, returning to the store is a quick and easy option to return. You can find the closest Guess Store. If you are dissatisfied with your purchase, you can return it to the Guess store within 30 days after purchase.

To make a store return, the customer must return the merchandise to the nearest store with all original receipts, online purchase receipts, original packing slips, or a copy of the shipment confirmation email, as applicable. Return the item in its original packing. Don’t forget to bring your proof of purchase with you.

Guess Online return

Make certain that your goods are in their original condition and returnable.  Online orders can be mailed back.

  • Please sign in to your Guess account. 
  • To receive a confirmation email, enter your product order number, name, and email address. Choose the things you want to return and provide them with a valid justification for doing so.
  • Submit your chosen goods.
  • You will be sent an email with a return shipping label.
  • Pack them properly in the box and place the return label on top.
  • Mail the things back to the Guess You can return your box to any courier.

If you return something to Reformation online, you must pay for a return shipping label.

Guess Return Policy Conditions

  1. The product must be returned within 30 days of purchase, either in-store or by mail.
  2. Return the item in its original packing.
  3. The item must be intact, unworn, unwashed, and unaltered in any form.
  4. The tags must all be connected to the merchandise.

Guess Exchange Policy

If you want to exchange your goods, simply return them to the store or via mail. You must still pay separate shipping and handling charges for mail-in swaps. The money you paid for the returned item will be applied to your new purchase. You can swap your item by going to the store. The item must be in its original packaging.

It is recommended that you swap your items in the store because it is more convenient and all of the processes are in front of you. The personnel will assist you in exchange for a different size, color, and style. Within 30 days after purchase or delivery, exchanges are permitted. If you require further assistance, please contact the Guess customer service department.

Guess Refund Policy

If you are dissatisfied with your purchase from Guess, you can receive a refund. The item being returned must be in its original condition, which means it must be undamaged, unworn, and unused. I guess I will send you an email confirming whether or not your refund was approved.

Customers will receive their refund in the same form as they paid for their transaction. The refund process could take up to ten business days. It may take longer to reflect on your account due to the processing time of your bank account. You can contact them via phone or email.


The ambiguity surrounding the phrase “guess return policy” underscores the importance of clarity in communication, particularly in the realm of customer service and retail. The absence of a clearly defined return policy can lead to confusion, frustration, and potential dissatisfaction among consumers. Retailers should prioritize transparency and ensure that their return policies are easily accessible and comprehensible to customers. By doing so, businesses can foster trust, enhance the overall shopping experience, and mitigate the risk of misunderstandings related to returns. Clear and customer-friendly return policies contribute to a positive brand image and ultimately strengthen the relationship between businesses and their clientele.


What is the return policy for your products?

Our return policy allows customers to return products within a specified timeframe. Please refer to our detailed return policy for information on eligible products, conditions, and the duration within which returns are accepted.

How long do I have to return an item?

The duration for returns varies based on the type of product. Generally, we offer a flexible return window to ensure customer satisfaction. Please check our return policy or contact our customer support for specific details regarding the timeframe for returning your item.

Are there any non-returnable products?

Certain products may be non-returnable due to hygiene, safety, or other reasons. It’s important to review our return policy to understand any restrictions on returning specific items. If you have questions about the return eligibility of a particular product, feel free to reach out to our customer service team.

What condition should the item be in for a return to be accepted?

To qualify for a return, the item typically needs to be in its original condition, unused, and with all accompanying accessories and packaging. Our return policy provides specific guidelines regarding the condition of items accepted for return. Be sure to review these conditions before initiating a return.

How do I initiate a return?

Initiating a return is a straightforward process. Visit our website or contact our customer support to start the return process. You may need to provide order details and specify the reason for the return. Our team will guide you through the necessary steps and provide any additional information required for a smooth return experience.


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