DKNY Return Policy: The Urban Style of DKNY’s Return Policy

For Your Convenience, DKNY’s Return Policy Has Been Simplified.

DKNY shopping adds not just a touch of refinement and style to your outfit, but also the convenience of customer-oriented service practices. One such practice, their return policy, is built with your need for flexibility and comfort in mind while making purchasing decisions.

DKNY has a simple return policy because they understand that what looks ideal online may not feel quite right when you try it on at home. DKNY’s return policy is in place to assure your satisfaction, whether the fit isn’t ideal, the color doesn’t suit you, or you simply change your mind.

Online Purchase Returns

If you bought something from the DKNY website, you’ll be glad to hear that returns are straightforward. You have 30 days from the date of dispatch to return any items in their original, unused condition, with all tags and packaging intact. Please keep in mind that some items marked “Final Sale” may not be returnable.

If you decide to return an item, simply follow these steps:

  • Visit the DKNY website: Find your order in your account, or use the order number and email address to search for it.
  • Prepare your item as follows: Ascertain that the item is unworn, unused, and still has the original tags attached. Include all of the original packaging as well as the invoice or packing sheet.
  • Send it back: Return the item using the pre-paid return label included in your original shipment. Place the label on your product and deliver it to a carrier facility.

In-Store Returns

Would you like to return your goods in person? Not a problem! DKNY welcomes returns of online purchases in their retail locations as well. Simply bring the item to any DKNY shop within 30 days of shipment, together with the original invoice or packing slip. The store workers will gladly assist you with your return. Remember that the object must be in its original state.

Refunds and Processing

Your reimbursement will be handled once DKNY receives your return and inspects the item to confirm it fulfills its return standards. The refund will be applied to the original payment method. Please allow up to 14 days for your refund to appear in your account, though it may be sooner. Unless the return is the result of DKNY’s fault, shipping and handling charges are not returned.


DKNY does not currently provide direct exchanges. Return the original item and place a new order if you require a different size or color. This may appear inconvenient at first, but it assures that you receive the new item as soon as possible.

International Returns

Return rules may range from country to country. Please consult the DKNY website or contact customer care for information on how to proceed with a return from outside the United States.

DKNY strives to make the return process as simple as possible for both domestic and foreign consumers. DKNY’s return policy is meant to provide you peace of mind when buying, with customer happiness as a top priority.

If you have any further queries or require personalized support, the DKNY customer care team is happy to assist you. You can contact them via phone, email, or the DKNY website’s live chat. While you’re there, why not browse their current collections and take advantage of their user-friendly platform to optimize your purchasing experience?

DKNY’s official website has further information about the return policy, current collections, and other topics. Enjoy your shopping trip knowing that DKNY has you covered every step of the way!


Understanding the DKNY return policy is essential for a hassle-free shopping experience. By familiarizing yourself with their terms and conditions, you empower yourself as a consumer to make informed decisions and navigate any potential returns seamlessly. Always check the latest and specific details on the official DKNY website or contact their customer service for the most accurate and up-to-date information. With a clear understanding of the return policy, you can shop confidently, knowing that you are aware of the procedures and guidelines in case the need for a return arises.


What is DKNY’s return policy?

DKNY’s return policy allows customers to return eligible items within a specified period. It’s essential to review the policy on the official DKNY website or contact their customer service for the most accurate and up-to-date information.

How long do I have to return an item to DKNY?

The timeframe for returning items to DKNY may vary, so it’s crucial to check the return policy for specific details. Typically, return periods range from 30 to 60 days after the purchase date.

Can I return items purchased online to a DKNY store?

DKNY’s return policy may include options for returning items both online and in-store. However, it’s recommended to confirm this information directly through the official DKNY website or by contacting their customer service.

What condition should the items be in for a successful return to DKNY?

Generally, items should be in unused, unworn, and original condition with all tags attached for a successful return to DKNY. Specific conditions may apply, so customers should refer to the return policy for comprehensive guidelines.

How do I initiate a return with DKNY?

The process for initiating a return with DKNY may involve contacting their customer service, filling out an online return form, or using a designated return portal on their website. Customers should refer to the return policy for step-by-step instructions on initiating a return.


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