Woot Return Policy: Everything You Need to Know

Woot is a shopping platform that sells a wide range of everyday items. Everything from apparel, groceries, and housewares to a vast variety of electronics and other products is available in its extensive assortment. You might be wondering if it’s possible to return your purchase because of the wide variety of products offered. If you are having second thoughts or received a defective item, we have included an easy-to-understand explanation of Woot’s return policy. Our coverage also includes easy ways to return for a refund or get a replacement.

What is the Woot Return Policy?

Within 30 days of placing your order, you can return most items according to Woot’s return policy. Woot has just changed its return policy to include goods that aren’t to your liking or that don’t fit. Things priced less than $20 are not eligible for returns. Things need to be returned in brand-new condition as well.

Return Period 30 days
Return Method Online By Mail
Contact Method Email – [email protected]
Official Website Woot

Can I make a Free Return at Woot?

The return shipping cost will be subtracted from your refund amount by Woot unless the item is defective. There is a fixed $50 return shipping fee for large, non-defective items sent by specialty carriers.

How Can I Return My Woot Purchase?

Two options for initiating a return are provided in the Woot return policy. If your things are eligible for a self-service return, then this will be the case. If you prefer not to use their self-service option, you can return an item by going to their help page. Here we will go over both approaches.

  • Start the Return Process Independently (Self-service return)
  • Stop by Woot’s Help Page

Initiate a Return By Your Self  (Self-Service Returns)

Just a friendly reminder that self-service returns can only be processed for items that are either damaged or missing their accessories upon arrival. Initiate a self-service return by following these easy steps.

  1. You can see what you purchased by logging onto your Woot account and going to the homepage.
  2. In the last step, print out your return label by clicking the “I need help” box next to the things you no longer want.
  3. Use the return shipping label to send the packaged goods back.

Returns Through Support Page

The Woot return policy does not allow for self-service returns of apparel orders or products transported via freight carrier. These orders require you to adhere to certain straightforward procedures.

  1. To get in touch with Woot, go to your account and look for the “support” tab.
  2. Go to “I want to cancel or return my things..” after picking “I want to inquire about my order.”
  3. Choose which goods you would like to return by clicking the “I want to return the items I ordered” button.

Woot Holiday Return Policy

Additionally, Woot has extended their return time during the holiday season. If you make a purchase on Woot between October 1 and December 31, you can return it until January 31 of the following year according to their holiday return policy. Holiday returns are subject to all criteria and exceptions outlined in Woot’s return policy (see below). They will take the amount of the return shipment out of your refund if the item you sent back is undamaged.

Over the Christmas season, you can return most items to Best Buy and Apple, among others.

Woot Return Policy Exceptions

For concerns of customer health and safety, the following types of products are not eligible for return to the store.

  1. You cannot return perishable goods or food. Only in cases of customer complaint are refunds and replacements granted.
  2. Unless the item was damaged upon delivery, we do not charge a fee for hazardous products that involve combustible liquids, gasses, or glass.
  3. Lawn movers and grills, among other fuel-consuming items, are not returnable at Woot. For any necessary repairs or replacements, you are obligated to contact the warranty provider.
  4. Before you send any products back that have lithium batteries, get in touch with Woot’s customer service at [email protected].

Woot Exchange Policy

Only things that are broken or defective can you seek an exchange at Woot. To begin the exchange process, simply visit their support page and indicate that your transaction was made within the last 30 days. You might be required to send back the faulty item first, according to Woot’s return policy. After they confirm the damage, they will either replace it or give you your money back. Your initial shipping cost will not be reimbursed and a 15% restocking fee will be applied if they do not discover any defect in the returned item.

Exchange Period 30 Days (only for damaged items)
Exchange Method Online

Woot Refund Policy

If your return is approved, Woot will promptly credit your original form of payment. Regarding the amount of the reimbursement, it also touches on some of the following points.

  1. If you decide to return both eligible and non-eligible items from the same order, Woot may subtract the cost of returning the non-eligible items from your refund.
  2. There is a flat $50 return shipping cost for large or heavy items that are transported using a specialty carrier.
  3. They will take the amount of the return shipment out of your refund if the item you sent back is undamaged.
Refund Period N.A. (Ask Woot Customer Support)
Refund Method Original Payment Method


Understanding the “Woot return policy” is essential for a seamless shopping experience with Woot. By familiarizing yourself with their policies regarding returns, exchanges, and refunds, you can make informed decisions and ensure satisfaction with your purchases. Remember to check the specific details on Woot’s official website or contact their customer service for the most accurate and up-to-date information. A clear understanding of the return policy empowers customers to navigate the shopping process confidently, fostering a positive and trustworthy relationship between Woot and its valued shoppers.


What is Woot’s Return Policy?

Woot’s return policy typically allows customers to return items within a specified period after purchase. Clarify the duration of the return window and any conditions that must be met for a return to be accepted.

How do I Initiate a Return on Woot?

Provide step-by-step instructions on how customers can initiate a return on Woot. Include details about contacting customer support, filling out return forms, and any other necessary procedures.

Are There Any Exceptions to Woot’s Return Policy?

Highlight any specific product categories or conditions that may have different return rules. For instance, certain items like electronics or clearance items might have different return criteria.

What is Woot’s Refund Process?

Explain the timeline and process for receiving refunds after a return has been initiated. Include information about whether the refund will be issued in the original payment method or as store credit.

Does Woot Cover Return Shipping Costs?

Clarify whether Woot provides prepaid shipping labels for returns or if customers are responsible for return shipping costs. Additionally, provide information on any restocking fees that may apply.


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