Hello and welcome to the Tory Burch blog! We’re thrilled to share our most recent return and refund policy with our devoted consumers. Our new policy is intended to make returns and exchanges easier than ever before, allowing you to continue shopping with us without stress. Tory Burch is a well-known fashion designer who creates fashionable apparel, shoes, and accessories for women.
While the company’s items are generally of great quality, customers may need to return or exchange an item on occasion. Tory Burch, fortunately, offers a fair return policy that allows buyers to return most products within 30 days after purchase with the original sales receipt. Continue reading to learn more.
What Is Tory Burch’s Return Policy?
We want you to be satisfied with your purchase, so we accept returns of most items purchased on www.toryburch.com, by mail, or in our stores within 30 days of purchase, as long as they are unused, unworn, and in their original packaging, together with the original sales receipt or packing slip.
Certain items, as mentioned on their product sites, have varying return policies. These are some examples:
- Final sale items (no returns)
- Made to Order items (see below)
- Monogrammed or personalized items (no returns)
- Gift Cards (no returns)
We accept cancellations for Made to Order furniture and other Made to Order upholstered goods within 24 hours of purchase and returns within 7 days of receipt. All Made to Order products that are returned will be subject to a 20% restocking fee. Shipping costs spent during the purchase and return of these items are not refundable.
If you want to return an item by mail, please follow the instructions on your packing slip or invoice and include it with your return. We do not supply return labels. We recommend that you select a shipping provider that includes tracking information so that you can be certain that your product arrived safely. We are unable to accept responsibility for packages dispatched without a tracking method.
Please keep in mind that original shipping charges are non-refundable, and you will be responsible for any charges incurred for returned merchandise that does not meet our above-mentioned return criteria, as well as any applicable duties and taxes when returning merchandise to Tory Burch from outside of the United States, Canada, and Puerto Rico.
Shipping and handling fees will not be returned for undeliverable packages owing to erroneous or incomplete delivery information given by the client during the checkout process. Refused shipments may incur additional expenses if they are returned to Tory Burch, including any relevant customs and taxes after they are accepted back into our warehouse, as well as the initial outward freight charges.
How Long Do I Have to Return a Tory Burch Item?
If you are dissatisfied with your purchase, you may return it within 30 days of receiving it for a refund of the merchandise value. All doorbuster returns will be subject to a $5 doorbuster return fee. Items must be returned in their original condition, unworn/unused, with all tags and labels attached. Items on final sale and online clearance are not returnable.
Does Tory Burch Accept Returns Without A Receipt?
Tory Burch accepts returns of unworn, unwashed, undamaged, or defective goods purchased from our website. We must receive your returned items at our processing center within 45 days of the day your order was delivered.
Returns received after 45 days will be repaid minus a $5.95 return shipping cost. On Tory Burch’s final sale goods ending in.99, we do not accept returns or provide refunds.
Conclusion
Understanding the Tory Burch return policy is crucial for customers seeking a seamless shopping experience. With a customer-centric approach, Tory Burch aims to provide flexibility and satisfaction to its clientele. By familiarizing yourself with the details of their return policy, you empower yourself as a consumer to make informed decisions and enjoy the peace of mind that comes with a brand that values customer satisfaction. Remember to always check the latest terms and conditions on the official Tory Burch website or contact their customer service for the most accurate and up-to-date information regarding returns and exchanges. Happy shopping!
FAQs
What is Tory Burch’s return policy?
Tory Burch offers a return policy that allows customers to return items within 30 days of the purchase date. The items must be in unused and resalable condition, with all original tags and packaging.
How do I initiate a return with Tory Burch?
To initiate a return with Tory Burch, you can visit their official website and log in to your account. Navigate to the “Order History” section, select the order containing the item you wish to return and follow the provided instructions to generate a return label.
Can I return Tory Burch items purchased from other retailers?
Tory Burch accepts returns only for items purchased directly from their official website or Tory Burch boutiques. If you bought an item from another retailer, you should follow the return policy of that specific retailer.
What is the process for returning a gift purchased from Tory Burch?
If you received a gift from Tory Burch, you can return it within 30 days of the purchase date. To initiate a return for a gift, you will need to contact Tory Burch Customer Service for assistance and provide the necessary information to facilitate the return.
Are there any items excluded from Tory Burch’s return policy?
Yes, certain items may be non-returnable or subject to different return conditions. This often includes final sale items, custom or monogrammed products, and gift cards. It’s recommended to review Tory Burch’s detailed return policy on their official website for specific information on excluded items.