Timberland Return Policy: Unraveling Their Return Policy

Want to return a Timberland product but their return policy is too long? Don’t want to go through the trouble of reading the entire return policy for just one piece of information? Don’t worry, we have the complete Timberland Return Policy stated as concisely as can for you. Examine it and share your thoughts in the comments area below.

About Timberland Return Policy

All Timberland.com products can be returned for a full refund within 60 days of purchase. According to the Timberland Return Policy, Timberland online purchases can be returned at any of their specialty stores or any factory outlet (but not a dealer store) or by mail. Items purchased from a Timberland store, on the other hand, can only be returned to a nearby Timberland store and cannot be returned online.

The Process of Timberland Return and Refund

We shall now go over the specifics of returning a product to Timberland. This will be especially handy if you are dissatisfied with a Timberland product(s) and wish to return it. We’ll walk you through the process step by step.

How can I return the item(s) that I purchased from Timberland?

According to the Timberland Return Policy, you have two options for returning the product(s) you purchased from Timberland. You can return their stuff either by mail or by visiting and returning it to their store. Please keep in mind that products purchased online can be returned both in-store and by mail; however, products purchased in-store cannot be returned by mail.

Return By Mail

To return a Timberland product by mail, follow the steps outlined below:

  • Fill out the return form that was included with the delivery on the packing slip. Separate the bottom half of the packing slip that arrived with your order and fill out the return information on the front. You must then add a reason code and the quantity for each item you are returning.
  • Put everything in a sturdy shipping box to ensure that nothing happens to the product(s) during delivery. If possible, put the returned goods in their original packing. You must then include the packing slip with it.
  • Stick the merchandise’s return label firmly to the package.
  • The package will then need to be delivered to the nearest post office. There is no need for postage if you are mailing it from within the United States of America.
  • You can purchase a pre-printed return label here if you don’t already have one.

Return by Visiting the Store

Returning the product(s) in-store is easier and simpler than returning by mail, according to the Timberland Return Policy. Simply follow the instructions below to return their product(s)) in their store:

  • Visit your local Timberland store.
  • For a full refund, you must bring the packing slip as well as the original credit card that was used to make the payment during the purchase. If another method of payment was used, you will be granted store credit, which may be utilized at any Timberland factory outlet, Timberland specialty store, or Timberland.com.

Timberland Corona Virus Response

Coronavirus spreading around us is a serious risk, thus they decided to close their stores. This will also keep the employees secure, and in such a circumstance, it is critical to adhere to the social distance procedure. Before reopening their stores, the corporation will issue an update.

Timberland Return Policy in Canada

Please bear in mind that Timberland.ca purchases will not be accepted at Timberland stores. You must return them to the address on the packaging slip using the label that came with the shipment.

Timberland Return Policy for Custom Products

Timberland currently does not accept returns of customized products, according to their Return Policy. Custom footwear orders are non-refundable. The sole exception is where there are material or manufacturing flaws (which do not include regular wear and tear). You must contact Timberland within 10 days of receiving your purchase to return custom products with material or manufacturing issues.

Exceptions to the Returns

The Timberland Return Policy states:

  • ¬†Gift cards and eGifts cannot be returned.
  • If you transfer the product(s) from outside the United States of America, you will be responsible for all taxes, tariffs, customs, and charges, not Timberland.

When will you get the credit?

The Timberland Return Policy will credit your account with the purchase amount plus any applicable taxes (if any) within 7-10 business days.


According to the Timberland Return Policy, direct swaps are not permitted. If you wish the item you purchased to have different features (that is, different bicolor color), you can get it from Timberland’s website, provided the product is available. You can then return the product to Timberland, and they will credit you whenever they receive it.


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