Thats So Fetch Return Policy: Your Guide to Hassle-Free Returns

That’s So Fetch is a well-known online women’s clothing business noted for its fashionable yet inexpensive items. While they do provide free shipping, many consumers are curious about their return policy.

This blog post will examine the That So Fetch return policy in detail, covering its exchange policy, customer service, and other aspects.

Return Policy Feature Details
Return Window 60 days from the date of purchase
Refund Type Store credit only
Exchange Policy No exchanges are offered, customers must return and make a new purchase
In-Store Returns Not available, online store only
Money-Back Guarantee Not offered, store credit only
Receipt Requirements Proof of purchase is required (order number, email confirmation)
Shipping Cost The customer responsible for the shipping cost
Customer Service Available via email or live chat
Free Returns Not offered


That So Fetch Return Policy Overview

That’s So Fetch has a 60-day return policy for full store credit, minus shipping charges. Customers have 60 days from the date of purchase to return their purchases for store credit.

It’s worth noting that That’s So, Fetch does not provide returns, only shop credit.

When returning things, customers are responsible for the shipping costs, and That’s So Fetch recommends utilizing a trackable delivery method to verify that the shipment is delivered. That’s why we will offer store credit for the full purchase price of the item, minus the original shipping cost, once the return is received.

Exchange Policy

Because of this, Fetch does not have an exchange policy. Customers must instead return their purchases for store credit before making a new purchase for the desired item.

This may be difficult for some consumers who appreciate the ability to exchange things but keep in mind that That’s So Fetch’s pricing is already very low.

Customer Service for Returns

So Fetch has a dedicated customer care team to help clients with returns. Customers who need assistance with their returns can contact Thats So Fetch via email or live chat.

Customers can feel certain that their issues will be addressed swiftly because Fetch’s customer care team is known for being helpful and responsive.

In-Store Returns

Because So Fetch is an Internet store, there are no real retail locations where customers can return their purchases. Customers can, however, return their purchases by mail using a trackable shipping option.

Money-Back Guarantee

That’s Why Fetch does not have a refund policy. Customers can instead receive store credit for their returns, which they can use to make future purchases at That So Fetch.

Receipt Requirements

To make a refund, Fetch does not require a receipt. Customers must, however, provide proof of purchase, such as the order number or email confirmation, to begin a refund.

Return Window

The return window for That’s So Fetch is 60 days from the date of purchase, which means buyers have 60 days to make a return for store credit.


The “That’s So Fetch” return policy is designed to ensure customer satisfaction and provide a hassle-free shopping experience. With our commitment to excellence, we strive to address any concerns or issues that may arise with your purchase. Our customer-friendly return policy aims to foster trust and loyalty, emphasizing our dedication to your satisfaction. Feel confident in exploring our unique products, knowing that we are here to support you every step of the way. At “That’s So Fetch,” your happiness is our priority, and our return policy reflects our unwavering commitment to delivering a positive and enjoyable shopping experience.


What is the “That’s So Fetch” return policy?

The “That’s So Fetch” return policy allows customers to return products within a specified timeframe for a refund or exchange. Please refer to our official policy page for detailed information on eligibility and procedures.

How long do I have to return an item under the “That’s So Fetch” return policy?

Our typical return period is 30 days from the purchase date.  Make sure to check the specific terms and conditions on our return policy page, as some items may have different return periods.

What items are eligible for return under the “That’s So Fetch” policy?

Most items purchased from “That’s So Fetch” are eligible for return. However, certain exclusions may apply, such as final sale items or products damaged by the customer. A complete list of eligible items can be found in our return policy.

How do I initiate a return under the “That’s So Fetch” policy?

To start a return, log in to your account on our website and navigate to the order history section. Choose the item you want to return and follow the on-screen instructions. Make sure to include all necessary information and adhere to the outlined steps for a smooth return process.

Can I exchange an item instead of returning it under the “That’s So Fetch” policy?

Yes, “That’s So Fetch” offers exchange options for eligible items. When initiating a return, you may choose the exchange option and select the desired replacement item. Review our return policy for more details on exchanges, including any applicable fees or conditions.


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