Saucony Return Policy: Understanding Saucony’s Return Policy for Your Perfect Fit

Athletic clothing has always been popular, and Saucony is a well-known brand. Saucony has been selling athletic clothing and shoes for almost a century.

What should you do, however, if you want to return something to Saucony? Is their return policy going to last as long as their company?

Let’s look more closely at the Saucony return policy. 

Saucony Return Policy

The Saucony return policy is clear and consistent with that of most shoe and sporting brands. 

Saucony’s basic return policy is as follows: You have 30 days to return unworn merchandise to get your money back. Within those 30 days, you can also decide on an exchange to receive different products from the Saucony store.

Returns must be in new, unworn condition. This means you may probably get away with trying it on to make sure it fits and is comfortable, but don’t expect to be able to record any miles on Saucony shoes if you intend to return or exchange them.

If you initiate an exchange, you have 21 days to return the product to Saucony. After that time, the merchant will cancel the exchange and you will be stuck with your merchandise.

Return shipping is $5 flat for Saucony. This implies that the amount you get will not include both your original shipping charges and the flat $5 return fee. For exchanges, there is no return shipping fee.

The last thing to remember about the Saucony return policy is that factory-damaged items are exempt from these regulations. If your Saucony products have manufacturer flaws or damage, you can return or replace them for free at the store. 

How Long Do Saucony Refunds Take?

Saucony states that it may take up to 14 days to process any returns submitted through their website. This does not, however, include shipping time or the time it takes your payment processor to send the funds back to your account.

This means that you should plan on a few more days on top of the 14 days. 

How Long Do I Have to Return a Saucony Item?

Saucony offers a single return policy that applies to all of their products, but how long do you have to return an item to Saucony? 

You only give yourself 30 days to determine whether to return or exchange an item. This same time frame applies to products you want to return under warranty, although you may have more leeway if you try to return something that was damaged by the factory. 

Saucony further mentions that your exchange must be completed within 21 days. If Saucony hasn’t received your things after 21 days, they’ll immediately cancel your exchange, and you’ll have to keep your original purchase. 

Can You Return An Item To Saucony Without The Box Or Original Package?

Most brands, including Saucony, ask you to return your purchases in their original packaging.

Saucony suggests returning all purchases in their original box and packaging. They do not, however, have a firm policy regarding returns that include or are missing parts of the original packaging.

This means that you must include your original Saucony packaging with your return. Even if they don’t specifically indicate it, if you are missing pieces of the original packing, your return may be delayed.

To summarise, always return your Saucony items in their original packaging. 

Does Saucony Offer Full Refunds?

Saucony does provide complete refunds for the purchase price. However, you will not receive a full refund because Saucony does not issue refunds for shipping costs. This includes the standard $5 fee charged by the company for all return shipping labels.

If the item was damaged by the factory, you can obtain the full value of your purchase returned. In addition, Saucony does not charge return shipping fees for exchanges. 

Is it possible to return an online purchase to a store?

Saucony does not have any physical stores in the United States. This means there will be no store to accept your return. All Saucony refunds and exchanges must be conducted through their website.

If you bought your Saucony items from a local retailer, you should return and exchange them there. Saucony does not accept internet returns for items purchased from a local merchant. 

How To Return A Saucony Item (Step-By-Step Instructions)

Saucony’s return policy is clear. You only need to enter your order number and the email address you used to place your order to begin your return.

Here’s a detailed guide about returning products to Saucony.

  1. Gather your things, including the original packing.
  2. Look for your order number and the email address you used to place your order.
  3. To begin your Saucony return, go to this website.
  4. Print the shipping label provided by Saucony.
  5. Send your products back, and you will receive your refund within 2 weeks. 


Understanding the Saucony return policy is crucial for a seamless shopping experience. Whether you are considering purchasing their high-performance running shoes or any other product, being aware of the return guidelines ensures that you can make informed decisions and have recourse in case of any unforeseen issues. Saucony’s commitment to customer satisfaction is reflected in its return policy, which provides a reasonable framework for returns and exchanges. By familiarizing yourself with these terms, you can shop with confidence, knowing that Saucony prioritizes customer convenience and stands behind the quality of its products.


What is Saucony’s return policy?

Saucony’s return policy allows customers to return unworn and unused items within 45 days of the purchase date. The items must be in their original packaging with all tags attached. Returns are accepted for a refund or exchange.

How do I initiate a return with Saucony?

To initiate a return with Saucony, visit their official website and log in to your account. Navigate to the order history section, select the item you wish to return and follow the provided instructions. The return process will be walked through step by step.

Is there a return fee associated with Saucony’s return policy?

Saucony offers free returns for items within the 45-day return window. Customers can return items using the provided prepaid shipping label. This allows for a hassle-free return process without any additional cost to the customer.

Can I return worn or used Saucony products?

Saucony’s return policy specifies that items must be unworn and unused to be eligible for return. If the product shows signs of wear or use, the return may be denied. It’s important to carefully inspect the items before initiating a return to ensure they meet the specified criteria.

What is Saucony’s process for exchanging items?

Saucony allows customers to exchange items for a different size, color, or style. To initiate an exchange, follow the return instructions on the website and indicate the preferred exchange details during the process. Once the return is received and processed, the new item will be shipped out to you.


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