Office Return Policy: Your Guide to Hassle-Free Returns

People in today’s fast-paced world love to shop online because it’s so handy and easy. For a variety of reasons, you might have to return an item at some point. Here you will find all the information regarding OFFICE’s returns policy. All the information you need regarding OFFICE’s return policy is provided in this post. Come on, we can begin!

Our buying habits have changed due to online shopping, and OFFICE is a great place to find fashionable shoes and accessories. To have a good time purchasing online, you must be aware of the return policy.

OFFICE Returns Policy

A product can fall short of your expectations or needs, and OFFICE is aware of this. They want their consumers to be satisfied, they have an easy return policy. The main points of their return policy for online purchases are as follows:

Company Name Office
Return Time Limit 28 days
Refund Time 3-10 days
Return Label Required
Original Packaging Required
Return Address Read below
Exceptions Hygiene reasons face masks and socks

Returns Eligibility:

Send your online purchase back to OFFICE’s Returns Team no later than 28 days after delivery. However, you can only return or exchange things if they are unused and in the original packing.

After their returns department gets your package, they’ll either give you your money back or let you exchange it for something else. If the item doesn’t match the requirements, OFFICE will not accept the return.

Proof of Purchase:

You must have the order confirmation or receipt on hand to initiate a return.

Return Methods:

OFFICE provides multiple return options to ensure your convenience. Return them to any of their UK stores, the Yodel Store, or by post or courier (no exceptions).

Returns Processing Time:

Once the office receives your return, processing time can be up to 10 days. Get in touch with them within 10 days if you haven’t heard back about your return.

Ineligible Items for Returns:

Hygiene concerns prevent the return of insoles, socks, and facemasks. A store in the same country where the transaction was made is the only place where in-store purchases can be returned.

Returning to OFFICE High Street Stores:

Over 28 days, you are welcome to bring the item back to any of the OFFICE High Street locations (not concessions).

How to Return an Item

It is easy to return an item to OFFICE. This is what you need to do if you want to send something back:

  • Please fill out the returns form.
  • Be sure to save the item’s original packaging for safekeeping.
  • The Yodel Store label should be attached to the front of the package.
  • You can use Yodel Store services at any of the 6,000 participating local retailers.
  • Kindly be informed that there is a £2.95 fee associated with returning an item to their warehouse using the Yodel Store label. This cost, however, will not apply if you return your order in person to any of their stores.
  • International Returns

When you return an item from another country, the OFFICE will not reimburse you for the taxes and levies imposed by those authorities. Receiving a refund from one’s local tax authorities is the responsibility of the client. It is recommended that foreign orders be returned to the Kilmarnock warehouse of OFFICE. Customers can obtain the necessary receipts from their local postal service and present them to their local tax office to request a refund for import duties.


Understanding and adhering to the office return policy is crucial for both employees and employers alike. A well-defined and transparent return policy contributes to a harmonious work environment, fostering clear expectations and effective communication. Employees benefit from knowing the procedures for returning to the office, ensuring a smooth transition, and minimizing potential disruptions. Employers, on the other hand, can rely on a structured return policy to manage logistics, address concerns, and prioritize the well-being of their workforce. As the professional landscape continues to evolve, a thoughtfully crafted office return policy serves as a foundation for a collaborative and adaptable workplace, promoting a healthy balance between productivity and employee satisfaction.


What is the office return policy?

Our office return policy allows customers to return eligible products within a specified timeframe for a refund or exchange. Please refer to our official policy document or contact our customer service for detailed information on product eligibility and return procedures.

How long do I have to return an item under the office return policy?

The timeframe for returning items under our office return policy varies based on the type of product. Generally, we offer a [number] day return window from the date of purchase. Please review our return policy document or contact our customer service for specific details related to your purchase.

What items are eligible for return under the office return policy?

Most products purchased from our office are eligible for return under our policy. However, certain items may be excluded, such as personalized or customized items. Please check our official policy documentation or contact our customer service to verify the eligibility of the specific product you wish to return.

Am I able to return an item even if it has been opened?

In most cases, items must be returned in their original packaging to be eligible for a refund or exchange under our office return policy. However, exceptions may apply. Please refer to our official return policy document or contact our customer service for guidance on returning items without the original packaging.

How do I initiate a return under the office return policy?

To initiate a return, please follow the instructions outlined in our official return policy document. This typically involves contacting our customer service team, providing relevant information about your purchase, and following the specified return procedures. If you have any questions or need assistance, feel free to reach out to our dedicated customer support.


Leave a Comment