Lane Bryant Return Policy: Navigating Lane Bryant’s Return Policy with Ease

This Lane Bryant return policy evaluation is provided only for informative purposes by Budget Fashionista. These policies are subject to modification. Please view Lane Bryant’s official return policy here.

Lane Bryant return policy

Timing: 45-60 days

If you have the original receipt or packing slip, you may normally return things to plus-size retailer Lane Bryant for a refund within 45 days of the purchase date. If you paid with a Lane Bryant credit card or are a Lane Bryant Reward member, you have 60 days to return the item.

If you mail the return later or do not have the receipt, you may receive merchandise credit rather than a refund. The credit amount will be equal to the item’s lowest selling price.

Products eligible for return

Except for items indicated as final sale or as is, most unwashed, unworn, and undamaged items are returnable. It’s a final sale item if the price finishes at 98 cents.

Lane Bryant also has the right to deny returns on items that are out of stock.

Shipping charges: $7.95 return shipping

Your refund will be reduced by $7.95 to pay for return shipping if you use Lane Bryant’s return shipping label. Any shipping and handling fees paid on online orders will not be reimbursed.

Where to return instore vs. online purchases

In-store purchases must be returned to a Lane Bryant location. Please bring your original receipt as well as a photo ID.

Online and phone orders can be returned by mail or in-store. If possible, choose in-store returns to save the $7.95 return shipping fee.


Refunds are given in the original form of payment. The only exception is if you used more than three payment methods. If your receipt indicates a third payment option labeled “multi,” that amount will be reimbursed to you in the form of a gift card or credit card of your choosing.

If you mail your return, you will receive email status updates. It may take up to two billing cycles after your return has been completed to see the credit on your bank account.


If you need to exchange an item, bring it along with the original receipt or packing slip to a Lane Bryant store. Otherwise, you’d have to conduct a return via mail and then purchase the desired item in a separate transaction.

Lane Bryant return policy: Next steps

  1. Check to see if your item is returnable. Look for any signs that it’s a final transaction. Final sale items are non-refundable.
  2. Choose whether you want to return anything in-store or by mail. Because in-store returns are free, that is the best alternative. If you bought the item in-store, you cannot return it by mail.
  3. Find your local Lane Bryant location for in-store returns. Take the item, along with your original receipt or packing slip, to the store.
  4. Find your order number and request a shipping label here for mailed returns.
  5. Photograph your packing slip. Include the original packaging slip with your item. The shipping label should be printed and applied. Drop off your parcel at the nearest shipping facility. Details can be found on the label.


Understanding the Lane Bryant return policy is crucial for a seamless shopping experience. By familiarizing yourself with the terms and conditions, you empower yourself to make informed decisions and navigate any potential returns or exchanges with confidence. Whether you’re exploring their in-store or online options, knowing the guidelines ensures that your shopping journey with Lane Bryant is not only fashionable but also stress-free. Keep in mind that return policies may evolve, so it’s advisable to regularly check the official Lane Bryant website or contact their customer service for the most up-to-date information. Happy shopping!


What is Lane Bryant’s return policy?

Lane Bryant allows returns within 45 days of the original purchase date. Products must be in their original condition, complete with tags. All returns require proof of purchase, such as a receipt or packing slip.

Can I return online purchases to a physical Lane Bryant store?

Yes, Lane Bryant offers the convenience of returning online purchases to any of their physical stores. Simply bring the item(s), along with the packing slip or receipt, to process the return.

Are there any items excluded from Lane Bryant’s return policy?

Certain items, such as clearance or final sale items, may be non-returnable. Additionally, Lane Bryant may have specific guidelines for returning swimwear and intimate apparel. It’s advisable to review the detailed return policy on their official website for any exclusions.

What is the process for returning items by mail?

To return items by mail, fill out the return form included in your original package and use the pre-paid return label. Affix the label to the package and drop it off at a designated shipping location. Lane Bryant recommends obtaining tracking information for your return.

Can I swap an item rather than return it?

Lane Bryant offers exchanges for a different size or color of the same item. If you wish to exchange for a different product, it’s recommended to process a return and place a new order. Exchanges can be done both in-store and online, following the standard return process.


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