Forever 21 Return Policy: Simplifying Returns for Fashion Confidence

The Forever 21 return policy features a number of criteria governing whether you can return things online, in person, in what condition, and other factors. In general, you can return an item in-store or online within 30 days of purchase, or within 30 days after the date the item was shipped to you if purchased online. You can return anything purchased in-store in the area to any store within that location. Before returning your purchases, call the local store to verify whether they would accept them. Online purchases can be returned to any retailer in the United States.

In order for the return to be executed, these exchanges must be handed in alongside the original form of payment. If you purchased your item online, you can return it to any shop in the United States with your confirmation number, slip, or e-mail. All online purchases have a barcode, making it simple to scan them in-store. The barcode also indicates the deadline for returning your purchases.

In this sense, you can make a Forever 21 exchange without a receipt as long as you have the original mode of payment and the genuine confirmation number.

Furthermore, if you want to mail your things back rather than drop them off at a physical shop, you will be charged a $5.99 fee for each return prepaid shipping label requested and/or FedEx Boxless Drop-Off return. This sum will be taken from your refund. Furthermore, any original shipping charges you paid are non-refundable unless you received a damaged, faulty, or incorrect item(s).

What Items Cannot be Returned to Forever 21?

Items purchased using Forever 21’s sales, clearance, $9 and under, or other discounts cannot be returned, even if they contain the original packaging, tags, or other appropriate paperwork. By law, these types of things cannot be returned, so keep this in mind if you’re planning on purchasing something.

Is it possible to get a full refund from Forever 21?

Forever 21 does provide full refunds for all returned products. This covers sales tax as well. They also provide complete refunds for online purchases if the item was incorrectly shipped or damaged during the shipping procedure. If this is the case, they will reimburse your initial purchase price as well as the cost of shipping to your residence.

However, if you purchased a thing online, had it shipped to you, and simply did not like the way it fits, you will not be refunded the full shipping cost. You will only be able to get a refund for the actual merchandise, not the delivery fees.

How Long Do You Have to Return a Forever 21 Item?

Forever 21 sells a wide range of clothes and cosmetics. As previously stated, you have 30 days from the day your things were dispatched from the store to return them. You also have 30 days from the date you bought your things in-store to return them.

This applies to all wearable objects, including clothing and accessories. This rule, however, also applies to Beauty by Riley Rose’s make-up and beauty items. When returning these sorts of beauty items, they must be in their original packaging. However, unlike clothing, they can be gently used beforehand. This is because the individual beauty product may trigger an allergic reaction or simply not be a good match for your skin tone. As a result, if lightly used, they can be returned, but only with the original receipt and form of payment, as with all other purchases.

Can I return an item to Forever 21 if the tags or original packaging are missing?

Unfortunately, Forever 21 does not accept returns without the original tags. All items purchased from Forever 21 and returned must be unworn, unwashed, and undamaged, according to their policy. The jewelry must also be returned in its original box. Furthermore, if you’re returning something purchased online, you’ll need to bring a packing slip as well as any required customs documentation.

However, if an item was shipped to you that was already damaged, or if you received the incorrect things, you can return these items without worrying about the original packing (which was destroyed). If the item you purchased was damaged, you will not be required to pay the shipping amount that was invoiced at the time of purchase. However, if you received the wrong item or it was damaged, you will receive a full refund for the product plus shipping costs.


Forever 21’s return policy is designed to provide customers with flexibility and convenience when it comes to returning items. With a 30-day window for returns and exchanges, along with the option for online and in-store returns, customers have ample time and choices to make returns. However, it’s crucial for customers to review the specific details of the return policy on the official Forever 21 website or consult with customer service for any unique circumstances. Overall, Forever 21’s return policy aims to enhance the shopping experience by prioritizing customer satisfaction and ensuring a hassle-free return process.


What is Forever 21’s return policy?

Forever 21’s return policy allows customers to return most items within 30 days of purchase. The things should be in their original condition, with all tags attached. Some items, such as lingerie and swimwear, may have specific guidelines, so it’s recommended to check the policy for such items.

How can I initiate a return with Forever 21?

To initiate a return, visit the Forever 21 website and log in to your account. Navigate to the order history section, select the items you want to return, and follow the instructions provided. You will be guided through the return process, and a return label will be generated for your convenience.

Can I return online purchases to a physical Forever 21 store?

Yes, Forever 21 allows customers to return online purchases to a physical store. Simply bring the item, along with the packing slip and the credit card used for the purchase, to any Forever 21 store within the specified return period. Keep in mind that certain items may not be eligible for in-store returns.

What is the return policy for sale or clearance items at Forever 21?

Sale and clearance items follow the same return guidelines as regular-priced items. You can return them within 30 days of purchase, provided they are in their original condition with tags attached. However, keep in mind that final sale items, marked as such, are non-returnable.

How long does it take to process a refund for a returned item at Forever 21?

Once Forever 21 receives your returned items, it typically takes 5-7 business days to process the return and initiate a refund.Depending on your payment method and financial institution, the actual time it takes for funds to show in your account may vary. Forever 21 usually issues refunds in the same form as the original payment.


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