ABOUT FARM RIO
Farm Rio is a 1997-founded design business that specializes in Brazilian clothing and footwear. This brand was first created in a Rio de Janeiro marketplace by Katia Barros and Marcello Bastos. The brand’s primary goal is to use its designs to bring Brazilian colors and traditions to life. The brand’s influence has spread beyond Brazil to the United States and Europe. Read the Farm Rio Return Policy first.
Farm Rio’s designs express contemporary patterns by blending brilliant colors and tropical motifs to showcase the ethnic diversity of Rio de Janeiro.
Within the first few months of 2020, Farm Rio achieved 12.5 million in income on a worldwide scale outside of Brazil.
In Brazil, the company has established 77 outlets with great success. It is one of the most successful brands in their nation and a well-known one in the United States.
They were aware that it would be difficult to expand its base outside of Brazil to the United States due to trade prohibitions and limits in Brazil. However, the company made a large financial investment in 2013 to expand its production globally outside of Brazil.
ABOUT FARM RIO DESIGNS
Farm Rio has some very distinctive designs.
- To convey the pop of their Brazilian culture, they choose vivid colors.
- They accentuate their designs with tropical influences as well.
- They have everything on their buying platform, from knit dresses to sweaters.
ABOUT FARM RIO RETURN POLICY
Customers can return items purchased from Farm Rio, but there are some restrictions that must be followed.
- Returns are only accepted up to 30 days after delivery. The company would accept this even a day later.
- Clothes that have been worn, damaged, or cleaned without the original price tag or tags are not covered by either the exchange or return policies.
- It is not possible to exchange or return any item that was purchased from the sale list.
- Only in the event that a full refund is issued are international orders returned.
- Shipping is free for returns and exchanges, but only inside the United States. However, there is an additional cost for returning any other foreign order, which must be paid by the customer and will be subtracted from your refund.
- A deduction of 2,300 rupees will be made for any overseas orders that are refunded other than those from the United States.
- Discounts do not apply unless there is a promotion going on.
- Only within seven days of the purchase date will price matching be fulfilled; customs and taxes paid are not refundable. The original method of payment will be credited for all refunds.
Free returns are applicable only for the below countries;
- Australia
- Canada
- United Kingdom
- Europe Union.
No exchanges are possible. All kinds of taxes and all kinds of duties paid are nonrefundable.
WHEN AND HOW CAN I RECEIVE A REFUND?
- After the delivery date at the warehouse, it may take at least 15 days to process returns of merchandise.
- As soon as the customer decides to return an order, a refund offer coupon is given to him. He can use this voucher for future purchases and uses.
- Once your prior order has been canceled, you will receive a full refund if you plan to place a new order and not proceed with your old one. In a short while, this reimbursement will be given in its original format.
- After the order is returned, the bank takes about 10 days to process the reimbursement.
- Upon processing of the reimbursement, an email will also be issued.
- Your refund will be handled and refunded back into your account in a few days.
ABOUT RETURN GIFT CARDS.
- As soon as the customer decides to return an order, a refund offer coupon is given to him. He can use this voucher for future purchases and uses.
- After the delivery date at the warehouse, it may take at least 15 days to process returns of merchandise.
CANCELLING OF AN ORDER
- Only if your order hasn’t been dispatched yet is it entirely possible to cancel with Farm Rio.
- It is best to get in touch with Farm Rio’s customer support two hours after making the transaction if you need to cancel.
- Order cancellation may be challenging because the company works hard to deliver products on time and as soon as feasible.
CONCLUSION
Farm Rio is a popular brand that has succeeded in expanding its market share outside of Brazil to the United States and other European nations. Farm Rio’s designs express contemporary patterns by blending brilliant colors and tropical motifs to showcase the ethnic diversity of Rio de Janeiro.
Customers can return items purchased from Farm Rio, but there are some restrictions that must be followed. Returns are only accepted up to 30 days after delivery. The company would accept this even a day later. Clothes that have been worn, damaged, or cleaned without the original price tag or tags are not covered by either the exchange or return policies.
Shipping is free for returns and exchanges, but only inside the United States. However, there is an additional cost for returning any other foreign order, which must be paid by the customer and will be subtracted from your refund.
Once your prior order has been canceled, you will receive a full refund if you plan to place a new order and not proceed with your old one. In a short while, this reimbursement will be given in its original format.
As soon as the customer decides to return an order, a refund offer coupon is given to him. He can use this voucher for future purchases and uses.