Bed Bath And Beyond Return Policy: Making Home Returns a Breeze

Bed Bath & Beyond appears to sell almost everything linked to the house, from culinary tools to blankets. Unfortunately, this implies that on an enthusiastic shopping excursion, it’s simple to buy more than you truly need. After all, who hasn’t bought a scented candle or two on the spur of the moment?

Fortunately, if you intend to return an item, Bed Bath & Beyond’s return policy is simple. Most goods can be returned within 90 days if you have the original receipt, according to their website. If you don’t have your receipt, the store can try to look up the transaction using your credit card number, but they make no guarantees that they’ll be able to find a record of the sale — and if they can’t, they’ll give you gift cards worth 20% less than the lowest possible sale price (which assumes you used coupons).

Some purchases may have shorter or longer return windows depending on the nature of the goods. Smart home accessories and seasonal goods can only be returned for 30 days, so if you have second thoughts, return that Santa platter immediately. Children’s items, on the other hand, have a 90-day return window but must be returned in their original packaging. Items that have been personalized, custom-ordered, or tagged “As-Is” are all final sales.

Returning a mattress is a bit more complicated

Unfortunately, when it comes to mattresses, Bed Bath & Beyond’s return policy becomes a little more complicated.

Are you returning an air mattress? Prepare your calendar: you have 90 days to return unopened air mattresses, according to the Bed Bath & Beyond website. However, everything changes the moment you open the box. If your air mattress has been opened, you have 60 days from the date of purchase to replace it “for a similar item only” – no returns are permitted. We recommend returning and repurchasing your air mattress if you’re between the 60 and 90-day mark and haven’t used it yet. If things don’t work out, you’ll have a little more leeway.

Things get increasingly stranger if you’re unsatisfied with your current mattress. The returns FAQ states that you have 120 days to exchange a standard mattress (no returns are permitted), yet Bed Bath & Beyond advises that you wait until day 30 to start an exchange. Unfortunately, it is unclear whether this is a courtesy request or a firm business policy. Plus, even though you’ll have slept on the mattress for 30 days, it must be “undamaged, unsoiled, and free of stains with law tags attached” — a sensible request for returns in general, but a little strange when they’re forcing you to keep using it. You’ll also have to pay $99 for the exchange (which includes pickup and processing fees) as well as the difference in price between the mattresses.

Watch out when returning gifts

You should exercise caution if you intend to return an item purchased through your registry.

You have 365 days to return purchases made from a registry, according to the return policy (notice that the timer starts from the purchase date, not the event date). Baby-related items, like all other purchases, must be in their original packaging.

Because you won’t be able to use the original payment method, Bed Bath & Beyond will issue registration refunds in the form of shop credit. This approach also hides the fact that you’ve returned their present from your loved ones (i.e., they won’t see any returns on their credit card bill).

Having said that, it’s always a good idea to be prepared for the unexpected. Bed Bath & Beyond user CaliforniaDreaming86 detailed her experience returning a wedding registry gift via mail in a WeddingWire forum post, only to discover that registry items returned by mail were processed onto the gift giver’s card. Istar, a Reddit user, had a similar experience. To be fair, both posts were at least many years old, so the method may have altered, but we’d still avoid mail-in returns to avoid potential conflicts.


Understanding the Bed Bath & Beyond return policy is crucial for a hassle-free and satisfactory shopping experience. The company’s return policy is generally customer-friendly, offering flexibility and accommodating returns within a specified timeframe. However, customers need to be aware of the specific details, such as the time limits, the condition of the items, and any exceptions that may apply. By familiarizing themselves with the return policy, shoppers can confidently make purchases, knowing that they have recourse if they need to return or exchange items. Ultimately, a clear comprehension of Bed Bath & Beyond’s return policy empowers customers to make informed decisions and ensures a smoother resolution process in the event of any product-related issues.


What is Bed Bath & Beyond’s return policy?
Bed Bath & Beyond generally accepts returns within 90 days of purchase with a valid receipt or packing slip. However, certain items may have different return policies. It’s recommended to check the specific details on their official website or contact customer service for accurate and up-to-date information.

Can I return items without a receipt at Bed Bath & Beyond?
Yes, Bed Bath & Beyond allows returns without a receipt. In such cases, the store may issue a merchandise credit or provide a refund based on the current selling price of the item. Keep in mind that some exclusions may apply, and the return process may vary for online and in-store purchases.

What items are non-returnable at Bed Bath & Beyond?
Some items may be non-returnable or have special return conditions. These may include personalized and monogrammed items, special orders, gift cards, and certain health and personal care items. To ensure you are aware of the restrictions, it’s advisable to review Bed Bath & Beyond’s official return policy or contact their customer service.

How does the return process work for online purchases at Bed Bath & Beyond?
Online purchases from Bed Bath & Beyond can typically be returned by mail or at any physical store. The return package should include the packing slip or order confirmation, and the return shipping costs may be deducted from the refund. It’s important to check the online return instructions on their website for detailed guidance.

Does Bed Bath & Beyond have a time limit for returning wedding registry gifts?
Bed Bath & Beyond offers a grace period for returning items from wedding registries. Couples usually have up to 180 days after their event to return or exchange gifts. This extended period allows for more flexibility, considering that weddings may involve travel, honeymoon, and other post-event arrangements. As always, it’s recommended to check the specific details and conditions for wedding registry returns on the Bed Bath & Beyond website or contact customer service for personalized assistance.


Leave a Comment