Purchasing new clothes is often a pleasurable experience, but when you get home, you may discover that the same items simply do not fit you. Here’s all you need to know about Boden’s return policy if you want to return something.
Boden would gladly accept returns made through their website within 90 days of receipt for regular purchases and 14 days for sale items. If you return the item by mail, a fee of $7 may be taken from your refund to cover shipping costs.
Understanding how refunds are processed is critical to avoiding unexpected fees or things that cannot be returned. The remainder of this post will go over Boden’s refund policy and how it works.
What Is Boden Return Policy?
Boden accepts returns within 90 days of purchase, or 14 days if the item is on sale. If you return the item to the store, your return is free of charge. If you return it by mail, a $7 fee will be withheld from your refund to cover the cost of shipping.
How To Return A Boden Product?
It is simple to return a product. Fill out the form that came with your order and place it back in the original packaging that came with your item to do so. You can do this online by going to the Returns Hub and selecting your preferred return method.
You can also use the returns label in your order by mailing your package. If you want to mail your refund, you will have to wait up to 28 days for it to reach Boden.
How Strict Is The Boden Return Policy?
Boden’s return policy might be somewhat stringent since you are required to pay the freight charge for sending if your transaction does not have a free return offer.
Having said that, you have up to 90 days to return non-sale items, so you have plenty of time to determine if the item isn’t for you. It’s nevertheless a nice reminder to consider whether you’ll utilize the item within the next three months!
Boden Exchange Policy
Boden does not allow exchanges, however, you are free to request a refund and spend the money on whatever you like instead. Boden does not currently provide an exchange option on their website, therefore you will have to wait till the reimbursement is processed before ordering new goods.
Boden Refund Policy
Boden’s return policy is clear. A returns label will be included with your package. Keep the original packaging as well as this return label for 90 days just in case.
Otherwise, you must print a duplicate of your order from your online account or attach a note containing your name, address, phone number, order number, item code, and reason for return.
Is it possible to return an item to Boden after 30 days?
Boden accepts non-sale returns after 30 days. Sale items must be returned within 14 days of purchase.
What Items Cannot Be Returned To Boden?
Certain products, such as swimwear with the hygiene strips removed, earrings with the packing seal broken, and face covers if the container is open, cannot be returned to Boden.
Does Boden Have Free Returns?
Boden does not offer free returns on some items, so make sure your item comes with a free returns label. If it does, you are free to return the item.
Conclusion
Understanding the Boden return policy is essential for a hassle-free and satisfactory shopping experience. By familiarizing yourself with the terms and conditions outlined by Boden, you can confidently make purchases knowing that you have recourse in case of any issues. The customer-friendly approach of Boden’s return policy underscores their commitment to customer satisfaction. Whether you need to initiate a return or exchange, being aware of the guidelines provided by Boden ensures a smooth and straightforward process. Always check the latest updates on their official website to stay informed and enjoy a seamless shopping journey with confidence in the return policy.
FAQs
What is Boden’s return policy?
Boden’s return policy allows customers to return items within 90 days of purchase. The things must be in their original condition, complete with tags. Boden offers a hassle-free return process to ensure customer satisfaction.
How do I initiate a return with Boden?
To initiate a return with Boden, log in to your account on the Boden website, go to the Order History section, and select the items you want to return. Follow the provided instructions to generate a return label, and then send the items back using the designated shipping method.
Is there a cost associated with Boden returns?
Boden offers free returns for items within the 90-day return window. Customers can use the provided return label to send back the items without incurring any additional shipping charges.
What is the timeframe for Boden to process returns?
Once Boden receives your returned items, the processing time for returns is typically within 14 days. During this period, the items will be inspected, and the refund will be issued to the original payment method.
Can I return Boden items purchased during a sale or using a discount code?
Yes, Boden’s return policy applies to items purchased during sales or with discount codes. The same 90-day return window and conditions for returning items in their original condition with tags attached still apply. However, keep in mind that shipping charges are not refundable unless the return is due to a faulty item or a mistake on Boden’s part.