Thredup Return Policy: Unraveling the Threads of Our Return Policy

In this article, we will go over the Thredup return policy in detail. If any of their clients are disappointed or disheartened after acquiring an item from Thredup, they can return it by following simple steps.

Thrifting has now established itself as one of the most popular fashion trends. There are no similar thrift stores in the United States. That is why Thredup has grown in popularity.

Thredup is an online store where you can purchase and sell high-quality used clothing. However, when you receive the product, you may need help.

It could be a size issue, a fit issue, or you simply do not like the goods after receiving them. Thredup has implemented a prospective return policy to improve the customer’s buying experience.

Thredup entered the market in 2009, primarily to sell and buy high-quality used clothing and accessories.

What is Thredup Return Policy?

If you are dissatisfied with a Thredup product, you can easily return it by visiting the return website. You will be able to submit your return request there. You must commence the return process within 14 days of the purchase date.

You may send back numerous returns in one package, but you must include all of the return slips properly. They will not accept your return otherwise. 

In the Thredup Return Policy, there are three refund choices. 

  • Thredup credit: A free return label will be prepared for you, and your refund will be issued in non-cashable Thredup credits. Once your refund is initiated, you cannot have these credits reimbursed in your original manner of payment. 
  • Original form of payment plus shipping price: A return shipping label will be supplied to you for a fee of $8.99. You will be able to receive your refund in your original form of payment in this manner. The refund will be issued, but the delivery price will be deducted from your refund. 
  • Original form of payment without shipping fee: If you choose this option, you must be responsible for your return shipping arrangements, which will allow you to get your refund in your original mode of payment. Remember to keep the receipt with the tracking number from the carrier for future reference. 

How long does Thredup take to process a return?

When your return package arrives at their warehouse, it will take them 3- 5 business days to process it and arrange a refund for you. 

What do you expect after your Thredup return?

You can anticipate the following after your Thredup return: 

  • You should give them 2-3 weeks to transport your return package to their warehouse once it is scanned in transit. 
  • You can check the status of your return by going to your return page. 
  • If your return suddenly ceases tracking, you must give them ten business days from the last tracked date to get tracking information updated. If you do not receive updates within the specified time frame, contact customer care immediately. 

When will I get a refund from Thredup?

There are a few conditions in the Thredup return policy that must be met to receive a refund. These are their names: 

  • When you return an item, it must be in the same condition in which you received it. 
  • Returning final sale items is not permitted. 
  • When you return goods to Thredup, you will not be refunded the original shipping charge. 
  • All goods will be subject to a $1.99 restocking fee. 

What is the Restocking fee for Thredup return?

It is highly expensive to bring stuff back online. Nonetheless, Thredup wishes to allow its consumers to return things to make them happy.

You must pay $1.99 as a restocking charge to Thredup for the returned items. 

Is a return shipping label provided by Thredup for international customers?

No, Thredup does not provide a return shipping label for orders shipped outside of the contiguous 48 states. You must obtain a return label and ship it back to them. 


The ThredUP return policy is designed to provide customers with a convenient and hassle-free shopping experience. The company understands the importance of customer satisfaction and aims to address any concerns or issues that may arise with their purchases. With a user-friendly return process, clear guidelines, and a commitment to transparency, ThredUP endeavors to build trust with its customers. Whether it’s a sizing issue or a change of mind, the return policy reflects ThredUP’s dedication to ensuring that customers feel confident and supported in their fashion choices. By prioritizing customer-centric policies, ThredUP continues to establish itself as a reliable and customer-friendly online thrift store in the ever-evolving landscape of sustainable fashion.


What is thredUP’s return policy?

thredUP offers a 14-day return window from the date of delivery. Products have to be in their original condition, with tags attached. Please visit thredUP’s official website for detailed information on their return policy.

How do I initiate a return on thredUP?

To initiate a return, log in to your thredUP account, go to your order history, and select the item you wish to return. Follow the provided instructions to generate a return shipping label. Pack the item securely and send it back within the designated timeframe.

Is there a cost associated with thredUP returns?

Yes, thredUP deducts a flat fee of $8.99 from your refund amount to cover the cost of return shipping and processing. This fee is waived for returns on items marked as “free returns” during the time of purchase.

What if I receive a damaged or incorrect item from thredUP?

In the rare event of receiving a damaged or incorrect item, contact thredUP’s customer support immediately. Provide details and, if necessary, submit photos. thredUP will assist you in resolving the issue, either by providing a replacement or issuing a refund.

Can I return the final sale items on thredUP?

Unfortunately, final sale items are non-returnable on thredUP. It’s essential to review product details before purchasing to ensure the item meets your expectations. If you have concerns or questions about an item’s eligibility for return, reach out to thredUP’s customer service for clarification.


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