Spanx Return Policy: Decoding Spanx’s Return Guidelines

This brand was founded in 2000 and was once an undergarment and lingerie firm. But there is time and demand. You may now buy shirts, pants, shapewear, and other intriguing goods at Spanx.

As a result, individuals all around the world prefer to buy things from the Spanx website and stores. If you are dissatisfied with your order, please see our Spanx Return Policy. However, in select situations, customers must return their purchases to the manufacturer.

Clients can accomplish so easily; the process is much more straightforward; Spanx accepts tried products with removed tags. Aside from that, there are a few rules and information that customers should keep in mind when returning things.

Spanx Return Policy

You must return your Spanx item within 90 days of purchasing it if you want to return it.

It was tough to locate the appropriate undergarments for oneself, and people discovered Spanx for themselves after failing to find suitable undergarments, lingerie, shapewear, and so on. It is no longer an issue. You can buy everything in any size at Spanx.

How to return the Product to Spanx?

Some people have size or color concerns after purchasing something from Spanx. And some, even though they adored the Spanx product, no longer require it.

Returning the order to the Spanx company is the greatest alternative in those circumstances.  So, to return the Spanx order to the store,

  • Bring your Spanx item’s original receipt. 
  • Then go to the Spanx store where you bought the merchandise.
  • After that, head to the Spanx customer care counter and ask a Spanx staffer for product return assistance.
  • Then, after inspecting the receipt and the item, a Spanx employee will receive it; if not, they will still receive your freshly purchased things at Spanx.
  • And you will receive your refund based on the terms of the product.

If you want to return your Spanx item online, follow these steps:

  • To begin, sign in to your Spanx profile via the website or app.
  • Then, on the website, look for the “Free Return” option and click on it.
  • Then, on the new page, enter your Spanx order number and email address.
  • Then finish all of the necessary procedures.
  • When the process is complete, a label will be generated and printed on the Spanx website or app.
  • After that, properly pack the Spanx return package and adhere the label to the top of the box. 
  • After that, I dropped off the Spanx return package at the post office.
  • After that, it will take some time, but your product will eventually reach Spanx Wearhouse. 

The return label is available for 28 days after you generate it on the Spanx website or app.

However, if the label has exceeded 28 days, you can print a Spanx return label again by clicking on the “Free Return” option and entering your email address and purchase number. 

Spanx return Policy for Damage items?

Spanx has excellent delivery service; before sending anything, they meticulously inspect it to ensure that it meets quality standards. Even after that, if a consumer receives a faulty product from Spanx, they can easily return the goods to Spanx and receive a full refund.

Spanx provides excellent return policies, so returning your damaged item will be no problem. However, if you want your shipping fees refunded, you must call the Spanx customer care line at 1-888-806-7311. 

In what circumstances does Spanx refuse to accept returns? 

Spanx welcomes returns on any products, including those that have been worn or tried on.

Isn’t it difficult to believe? Even though they accept all products for return, there are a few exceptions where customers can return their ordered items to Spanx.

These are the cases:

  • Swimwear cannot be returned if the hygienic liner is not attached and the reusable pouch is not intact.
  • Products that have seen a lot of wear and tear or have been in use for a long time.
  • If the Spanx Item is purchased from the final clearance goods. 
  • Then, if the Spanx product is mishandled, altered, or damaged as a result of an accident.
  • In any event, if a consumer violates the Spanx Return Policy.  

These are the instances in which Spanx will not accept your product for return; nevertheless, if you have any questions, you can contact Spanx customer care by phone or email.

Does Spanx have a free return?

Spanx provides a free return service in the United States via its website or app. When you are unable to use the Spanx item you purchased due to unforeseen circumstances, you must return it.

Returning that merchandise is also inconvenient. Paying a further return charge is therefore unnecessary. As a result, as a US consumer, you have the option of paying a charge to return any product purchased from the Spanx website.

If it was purchased from a Spanx store, there is no need to worry about the return cost; simply visit the store and return the product. If you are from another country and wish to return your Spanx order, you must pay a return shipping cost to the firm. Spanx will determine the cost of the return fee based on your location and goods.

Can I exchange a Spanx instead of a return?

You can buy undergarments, shapewear, apparel, and other items at Spanx, and it’s impossible not to like something from the Spanx store or website.

However, after completing those goods, if buyers have size or style difficulties, they try to swap them rather than return them. 

However, the product exchange feature on the Spanx website is unavailable. As a result, you will be unable to exchange your order item.

All you have to do is return your Spanx-ordered item first and then use your refund to place a new order for your chosen Spanx item. If you want the previous Spanx savings on your new order, please [email protected]


Understanding the Spanx return policy is crucial for a seamless and satisfying shopping experience. By familiarizing yourself with their policies regarding returns, exchanges, and refunds, you empower yourself as a consumer to make informed decisions and navigate any potential issues with confidence. Remember to check the specific details on the official Spanx website or contact their customer service for the most accurate and up-to-date information. Being aware of the return policy ensures that your interaction with Spanx is not only stylish but also stress-free, enhancing the overall satisfaction of your shopping journey.


What is the Spanx return policy?

Spanx offers a hassle-free return policy for products purchased directly from their official website. Customers can return unworn and unused items within 30 days of the purchase date for a full refund.

How do I initiate a return with Spanx?

To initiate a return, visit the Spanx website and go to the “Returns & Exchanges” section. Follow the provided instructions, enter your order information, and print the return label. Attach the label to your package and drop it off at your preferred shipping carrier.

Can I return Spanx products purchased from third-party retailers?

Spanx’s return policy only applies to items purchased directly from their official website. If you bought Spanx products from a third-party retailer, you should refer to that retailer’s return policy for instructions on returns and exchanges.

Are there any conditions for returning Spanx items?

To be eligible for a refund, Spanx items must be in their original condition, unworn, and with all tags attached. The packaging should also be intact. Items that do not meet these criteria may not qualify for a refund.

How long does it take to process a Spanx return?

Once Spanx receives your returned items, the processing time for refunds is typically within 7-10 business days. However, actual processing times may vary, and it’s advisable to check your return status through the provided tracking information on the return label or by contacting Spanx customer service.


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