Missguided Return Policy: Your rights explained when a company goes into administration

Easily Navigating Missguided’s Return Policy

Missguided online shopping provides a great assortment of contemporary clothing for the modern woman, catering to all trends and preferences. While the excitement of finding the ideal outfit is evident, it’s also critical to understand the safety net that underpins your purchases – the return policy. Missguided prioritizes consumer happiness and comfort of mind. That is why they have devised a simple and user-friendly returns process.

Missguided understands that returning an item should never be a burden. There’s no need to be concerned if you’ve changed your mind or the fit isn’t quite perfect. Their return policy was created with your comfort in mind. So, let’s go over the key points to make sure you have all you need.

A Generous Time Frame for Returns

First and foremost, you’ll be relieved to learn that you have up to 28 days from the date you received your purchases to return them. This generous time frame allows you to assess whether the piece is suited for you without feeling rushed.

Simple Return Steps

If you do decide to send something back, the process is fairly simple. The following are the steps to a successful return:

  • Repack the Item: It must be in its original condition, with all tags attached. Also, for hygiene concerns, try on swimwear and lingerie over your knickers to keep the seal intact.
  • Register Your Return: To return an item, go to Missguided’s return portal and select your chosen return method.
  • Prepare for Postage: You will receive a label after logging your return. Follow the on-screen instructions to print it or show it on your smartphone (if appropriate). Stick it on your package or have it ready to scan.
  • Send It Off: Depending on the return option you’ve chosen, drop your package at the designated drop-off location or wait for pickup.

Remember to maintain your return postage receipt or proof of postage until the return is completed and your refund is processed.

A Few Considerations

While the procedure is simple, there are a few things to bear in mind:

  • Depending on the return method and location, you may be responsible for the return shipping fees. Missguided strives to keep these costs as low as possible.
  • Items must be unworn and unwashed, with all tags intact. This keeps them in a reasonable condition for return.
  • Some products, such as piercing jewelry, cosmetics, and personal care products, are not returnable for hygienic concerns if the hygiene seal has been removed or tampered with.

Refunds Made Easy

Your refund will be sent to the original payment method once your return has been received and examined. You’ll also receive an email confirmation when it’s completed. Unless your entire transaction was faulty or inaccurate, the refund does not include any delivery charges.

Keep in mind that certain banks may take some time to process the refund, so don’t be alarmed if you don’t receive it immediately. It typically takes 3-5 business days, but depending on your bank, it could take up to 10 business days.

Exceptional Customer Service

Missguided is committed to making your buying experience as pleasant as possible. If you have any issues or questions about returning an item, their customer care team is available to assist you and answer your questions.


Understanding the Missguided return policy is crucial for a hassle-free and satisfying shopping experience. By familiarizing yourself with the terms and conditions, you empower yourself to make informed decisions about your purchases. Whether you need to initiate a return, exchange an item, or seek a refund, adhering to the guidelines outlined in the return policy ensures a smoother process. Keep in mind that staying informed and following the specified procedures will contribute to a positive customer experience with Missguided, allowing you to shop confidently and enjoy the latest fashion trends.


What is Missguided’s return policy?

Missguided’s return policy allows customers to return items within a specified timeframe. The details, such as the duration for returns and conditions for eligible items, can be found on the official website.

How do I initiate a return with Missguided?

To initiate a return, visit the Missguided website and navigate to the “Returns” section. Follow the provided instructions, which may include filling out a returns form, selecting a return method, and obtaining a return label.

What is the timeframe for returning items to Missguided?

The return timeframe is a crucial aspect of the policy. Generally, customers need to return items within a specific number of days from the date of receiving the order. This information can usually be found in the return policy section on the official website.

Are there any items that cannot be returned to Missguided?

Some items may be non-returnable or subject to additional restrictions. Common examples include lingerie, swimwear, and items marked as final sale. Refer to the return policy for a comprehensive list of non-returnable items.

How long does it take for Missguided to process returns and issue refunds?

The processing time for returns and refunds can vary. Typically, once Missguided receives the returned items, it may take a few business days to inspect and process the return. The refund is then issued through the original payment method.


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