Lands End Return Policy: Simplifying Your Returns for a Seamless Shopping Journey

Lands End may be the ideal spot to shop for your entire family due to its extensive collection for all age groups. There is a large selection of clothing and accessories available. When ordering in quantity, it is easy to find oneself in a scenario where the item does not fit or is not as planned. To help you out of this dilemma, we’ve created a straightforward Lands End return policy guide that will save you both time and money. 

What is Lands End Return Policy?

Customers have 90 days to exchange or return merchandise for a full refund under Lands End’s return policy. This return period begins on the day of purchase. Proof of purchase is required for a return to your original tender. You may also return after 90 days, but you will only be eligible for item credit. Let’s go on to the return procedure.

Return Period 90 days
Return Method 1. In-store

2. Online

Contact Number 1-800-963-4816
Official Website Lands End

Is There Any Charge For Lands End Returns?

Regardless of where you purchase, in-store returns are entirely free. Using their Easy Returns label for online returns will deduct $6.95 from your refund. You can avoid paying this fee if you prefer to receive merchandise credit rather than a refund.

Can I Return My in-store Purchase By Mail?

Yes, Lands End accepts postal returns for in-store purchases. In this scenario, however, they will refund you via Lands End merchandise credit.

How To Return A Lands End Purchase?

You can return your Lands End products in two ways. You can either return the products in person or ship them back to them. Both choices are available for in-store and online purchases, according to Lands End’s return policy. Let’s go into the specifics.

In-store Returns

To find a Lands End store near you and its operating hours, use the store locator.

  • Bring your item to the store with you, along with proof of purchase. This could be your store receipt, gift receipt, or packing slip (if you purchased something online).
  • The store colleague will assist you with the return process.
  • You have the option of requesting a refund to your original form of payment (which may take 5-8 days) or an immediate return in the form of store item credit.

Returns By Mail

You must return the things to their facility by mail. You can return using your preferred shipper or the Easy return label given on your packing slip. To make a return utilizing their return label, simply follow these simple instructions.

  • Pack the products securely with the packing slip and adhere to the return label on the exterior. 
  • Use the US Postal Service to return the merchandise.

How Do I Mail My Store Purchase Back?

To return your Lands End store purchase by mail, call 1-800-963-4816 or email [email protected], and they will send you a return label. 

  • Pack everything, including the original receipt and the Return form. Send your shipment to Lands’ End Returns, 2 Lands’ End Lane Dodgeville, WI 53595 USA. 
  • Keep in mind that Lands End’s return policy will withhold $6.95 from your refund to cover the cost of their Easy Return Label. 
  • On the back of your packing slip, tick the box for merchandise credit and include your email address under “returns within 90 days.” If you can’t find your packing slip, you can use the Lands End return form. 
  • Return the items using their simple returns label. They will waive the return shipping price and provide your merchandise credit to the email address you provided.

Lands End Return Policy Without Receipt

In-store transactions require your original receipt or gift receipt for a refund to your original tender. Lands End also covers non-receipt refunds as follows. They will refund you in the form of merchandise credit if you do not have a receipt. If you can’t find your online purchase’s packing slip, simply download their Return form and you’re set to go. Other companies, such as H&M and Nordstrom, also accept returns without a receipt.


The “Lands’ End return policy” serves as a customer-centric approach that prioritizes satisfaction and convenience. The company’s commitment to providing a hassle-free return process reflects its dedication to building trust with customers. With a transparent and accommodating policy, Lands’ End not only ensures that customers can confidently make purchases but also reinforces its reputation for reliability in the retail industry. By placing customer experience at the forefront, Lands’ End demonstrates a commitment to fostering long-lasting relationships with its clientele, ultimately contributing to the brand’s success and positive standing in the market.


What is Lands’ End’s return policy?

Lands’ End offers a “Guaranteed. Customers can return any item at any time if they are dissatisfied with their purchase under the “Period.®” return policy. The company stands behind the quality of its products and strives to ensure customer satisfaction.

How do I initiate a return with Lands’ End?

To initiate a return, you can visit the Lands’ End website and log in to your account. Navigate to the “Order History” section, select the item you want to return and follow the provided instructions. Alternatively, you can contact Lands’ End customer service for assistance.

Is there a time limit for returns at Lands’ End?

Lands’ End has a generous return policy with no specific time limit. Customers can return items at any time if they are not completely satisfied. This policy reflects the company’s commitment to customer satisfaction and confidence in the quality of its products.

Can I return personalized or monogrammed items to Lands’ End?

Lands’ End accepts returns on personalized or monogrammed items if there is a defect in the product or if it does not meet the customer’s expectations. However, non-defective personalized items may not be eligible for return. It’s recommended to check the specific details of personalized item returns on the Lands’ End website.

What is Lands’ End exchange policy?

Lands’ End does not offer direct exchanges. If you want to exchange an item for a different size, color, or style, the company recommends placing a new order for the desired item and returning the original purchase for a refund. This process ensures a quicker turnaround for receiving the replacement item.


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