Lacoste Return Policy: Exploring the Sophistication in Lacoste’s Returns

If you want to return Lacoste goods, consult our Lacoste return policy guide. If you are dissatisfied with your order or something has gone wrong, it would be advantageous for you to complete your return as soon as possible.

Here is our guide to guiding you through the many scenarios of making a return and how to get a complete refund, as well as information on products that are not returnable.

What is Lacoste’s Return Policy?

Lacoste allows customers to return items within 30 days of purchase. This allows clients to save money on things that may be damaged or receive the incorrect product.

Customers should keep in mind that they can only return an item if it is unworn and in its original condition. You must also take care to preserve the packaging material.

Return Period 30 Days
Return Method Online & In-Store
Contact Number 800-452-2678
Official Website Lacoste


Can I Return My Gift to Lacoste?

You can only return gifts to Lacoste if they were sent from Only unworn merchandise is eligible for return under Lacoste’s return policy. Fill out the return application completely and securely, then pack your return products in a sturdy box.

Will Lacoste Accept My Return Without Receipt?

Lacoste does not accept returns without a purchase invoice. When returning goods, you must have the original purchase invoice with you.

For further information, call Lacoste customer service at 800-452-2678 from 9 a.m. to 11 p.m., Monday through Friday.

How Can I Return My Lacoste Order?

Keeping in mind the Lacoste return policy, a consumer can return an item via mail or in person. When issuing a return, have a valid proof of purchase with you at all times.

Lacoste online returns

Returning your goods online is the most convenient option. Keep in mind, however, that online returns are only available for orders purchased online.  To ensure a smooth return, follow these steps.

  • Fill out the return slip that came with the box.
  • Pack everything you received in its original packaging.
  • Place the return slip on the exterior of the box.
  • Send your package to the return slip’s address.

Lacoste In-store returns

There is a 30-day return policy, however you must provide the original invoice and the item in its original condition. To begin the return process, bring the item(s) and delivery slip with payment proof to the store.

The quickest way to return products is to visit the store. You can return your item to your nearest Lacoste store using the Lacoste return policy.

  • Check the product(s) validity to check if a return is possible.
  • You must bring your order to the Lacoste shop in its entirety, including all original packing and tags.
  • Include the original evidence of payment when requesting your refund.

Lacoste Return Policy Exception

Even though Lacoste’s return policy accepts the majority of its items, there are a few exceptions and qualifying criteria. Determine whether your things fit under this category. If it does, returning your goods will be tough.

  • Returns are not permitted for fragrances.
  • Shoes with a worn-in, discolored sole.
  • Items that are customized or personalized.
  • Items for sale.
  • Items that have been used or are damaged.

What Can I Not Return at Lacoste?

Examine this list to see if your things fall under this category. These items will be declined by Lacoste because they cannot be returned.

  • Customized Items
  • Underwear
  • Fragrances


The Lacoste return policy underscores the brand’s commitment to customer satisfaction by providing a transparent and user-friendly process for returns. With a reasonable timeframe for returns, clear guidelines on eligible items, and multiple options for initiating the return process, Lacoste demonstrates its dedication to ensuring a positive shopping experience for its customers. By prioritizing customer convenience and offering solutions for both online and in-store returns, Lacoste reinforces its reputation as a customer-centric brand. Whether customers need to exchange items, seek refunds, or resolve issues, the Lacoste return policy reflects the brand’s emphasis on building trust and fostering long-lasting relationships with its valued customers.


What is Lacoste’s return policy?

Lacoste’s return policy allows customers to return unworn and unused items within a specified period from the date of purchase. TItems must be returned in their original condition, with all tags and packaging intact.

How long do I have to return an item to Lacoste?

Typically, Lacoste provides a specific timeframe for returns, often within 30 days of the purchase date. It’s essential to check the exact duration on their official website or contact customer service for accurate information.

Can I return an item bought online to a Lacoste physical store?

Lacoste often allows customers to return online purchases to their physical stores. However, it’s crucial to verify this information, as policies may vary. Check the official website or contact customer support for guidance on returning items to a store.

What items are non-returnable at Lacoste?

Some items may be non-returnable, such as personalized or customized products. Additionally, items without their original tags or packaging may not be eligible for return. It’s recommended to review the specific list of non-returnable items on Lacoste’s official website.

How do I initiate a return with Lacoste?

To start a return with Lacoste, visit their official website and navigate to the “Returns” or “Customer Service” section. Follow the provided instructions, which may include filling out a return form and obtaining a return authorization. If unsure, contacting Lacoste’s customer support for step-by-step guidance is advisable.


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