Fleet Feet Return Policy: New and Used Shoes 2024

If you’re looking for a Fleet Feet return policy, you’ve come to the correct spot. This post will teach you how to return shoes to Fleet Feet for a complete refund. Fleet Feet is one of the world’s leading shoe-selling platforms. Fleet Feet opened its first location in 1972. This brand now has roughly 170 sites worldwide.

The Fleet Feet used shoe return policy is also available in the paragraph below. Rather than diminishing the function of retail in many places, Fleet Feet continues to expand in premium countries such as the United States, United Kingdom, Canada, and Australia. Customers are very important to our brand. As a result, if you are dissatisfied with your purchase, you can easily return it to Fleet Feet.

Fleet Feet’s return policy is straightforward and straightforward. You have 60 days from the date of delivery to return the shoes to Fleet Feet. If your return is accepted, Fleet Feet will refund you using the original payment method.  Only the Happy Fit Guarantee allows for a complete refund after a return. Please continue reading for more information.

What Is Fleet Feet Return Policy?

Fleet Feet prioritizes customer satisfaction. If you bought something from a Fleet Feet store or online, you have 60 days to return it. According to the Happy Fit Guarantee, if your return is accepted, Fleet Feet will issue you a refund.  

Let’s take a look at Fleet Feet’s return policy further down.

  • Customers have 60 days from the ship date to return unwanted items.
  • To begin your return, you must complete a return form (available below).
  • Provide proof of purchase, such as the original order slip.
  • If you want to send items back to JackRabbit.com, please go here.
  • All things must be in their original condition, with all labels attached.
  • Fleet Feet accepts returns on gently worn shoes and sale goods.

Because your satisfaction is important to Fleet Feet, they provide a 60-day return policy. Within 5 to 7 business days, your return will be processed. The return process, however, may be delayed due to the high volume of requests and inquiries. Following that, you will be refunded using the same payment method. Continue reading to begin your return procedure.

How Do I Return My FleetFeet.com Order?

There are two ways to return an order purchased from Fleetfeet.com. Returns on Fleet Feet online orders are free of charge. Fleet Feet does not accept exchanges for items purchased online. Return unwanted products to Fleet Feet for a full refund in this case. After that, purchase a new item of your choice. You have two alternatives when it comes to Fleet Feet online returns.

1st Option: Return Via Fleet Feet Store

Yes, things purchased online can be returned to a Fleet Feet shop. To begin the return procedure, follow the steps outlined below.

  • Find the nearest Fleet Feet location here.
  • Give the sales associate your packing list or order number.
  • The reimbursement will be processed within 5 to 7 working days of receiving your return.
  • It may also be determined by your credit card company or bank.
  • Fleet Feet will refund you using the same payment method you used.

You can return your purchases to the Fleet Feet store by following the instructions outlined above. Read on for another option for mailing the products back to Fleet Feet.

2nd Option: Return Online Order By Mail

Customers can also send undesirable things back by mail. You will need your order number and the email address used to place the order for this option.

You can return something to Fleet Feet by following the instructions below.

  • The “Return Form” must first be completed.
  • Then choose whether to return “Entire order” or “Partial order.”
  • Select the “Reason for Your Return” option.
  • Then, input your “Order number & Email” and click the “Submit” button.

Pack your things and include a copy of the packing list that came with your order. You can also clearly write your order on the return shipment label. Then, apply the Fleet Feet return label on the outside of the package. If prior shipping label(s) were there, be careful to remove them.

Now, take the package to the nearest USPS, Walgreens, or FedEx outlet and drop it off. We recommend that you note down your tracking number for future reference. If you send your order from several locations, Fleet Feet will require more time to process your return. Normally, it takes 5 to 7 business days to process your return.

However, it may take a little longer around holidays or when there are a lot of requests. The return window for Fleet Feet will be open for 60 days from the ship date. Fleet Feet will send you an email once your return has been accepted. After that, you will be able to claim your refund.

Fleet Feet Store Return Policy

If you bought something from a Fleet Feet shop, you can only return it there. Items purchased in-store cannot be mailed back to Fleet Feet.

  • The products must be in their original packaging.
  • Items can be returned for a refund within sixty days of purchase.
  • For in-store purchases, an exchange option is available.
  • When visiting the store, bring the original order slip with you.

Returns without an order receipt or items that have been opened and damaged will not be accepted by Fleet Feet. Once your return is approved, you will receive a refund or the option to swap the item for another item of the same price.


Fleet Feet’s return policy plays a crucial role in fostering customer satisfaction and confidence. With its customer-friendly approach, the company demonstrates a commitment to ensuring that customers are content with their purchases. The clear and transparent return policy provides customers with peace of mind, knowing that their needs are valued. Whether it’s for a product exchange or a refund, Fleet Feet’s return policy reflects a customer-centric approach that contributes to the overall positive shopping experience. As customers, being aware of and understanding the return policy enhances the trust in Fleet Feet as a brand that prioritizes customer satisfaction and stands behind the quality of its products.


What is Fleet Feet’s return policy?

Fleet Feet’s return policy allows customers to return items within a specified period after the purchase date. Details regarding the timeframe and conditions for returns can be found on Fleet Feet’s official website or by contacting their customer service.

How long do I have to return a product to Fleet Feet?

The duration within which you can return a product to Fleet Feet may vary depending on the type of item and the reason for the return. Check Fleet Feet’s return policy for specific information on the timeframe for returns.

Can I return worn or used shoes to Fleet Feet?

Fleet Feet typically has a satisfaction guarantee that allows customers to return worn or used shoes within a reasonable period, provided they meet certain criteria. Refer to Fleet Feet’s return policy for details on the condition of items eligible for return.

What is Fleet Feet’s process for returning online purchases?

To return an item purchased online from Fleet Feet, customers usually need to follow a specific process outlined in the return policy. This often involves filling out a return form, obtaining a return authorization, and shipping the item back to Fleet Feet. Detailed instructions can be found on their website.

Are there any items excluded from Fleet Feet’s return policy?

Fleet Feet may have certain items or categories that are non-returnable or have specific conditions for return. It’s essential to review Fleet Feet’s return policy to identify any exclusions or special considerations for specific products before making a purchase.


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