Fingerhut Return Policy: Your Guide to Seamless Product Returns and Exchanges

Fingerhut Return Policy, like most Return Policies, is a collection of rules focused only on resolving customer return queries. Sometimes we buy something from a particular brand and then regret our decision. Then we become concerned about what we should do next.

You can easily return your goods and exchange them for a refund or a replacement product. There are no hidden fees with this brand. Fingerhut is a well-known American corporation founded in 1948 by William Fingerhut and his brother Manny. Its headquarters are in Saint Cloud, Minnesota, in the United States. Let us now examine the Fingerhut Return Policy.

What is the Fingerhut Return Policy?

Fingerhut makes every effort to serve its customers with the best services available. If you are dissatisfied with your purchase, you have 60 days from the date of purchase to return it. Customers will be responsible for the cost of return postage, barring damaged or faulty merchandise.

You must return the entire item in its original packing. A partial refund will not be accepted. Face masks, hand sanitizer, clearance sales, and customized products are final sales and non-returnable, according to the Fingerhut Return Policy.

Fingerhut accepts returns for the following products within 30 days of purchase: 

  • Computers, televisions, tablets (and other internet-connected gadgets), camcorders, digital cameras, video game systems, drones, air conditioners, air purifiers, heaters, generators, air mattresses, and seasonal decorations are all examples of electronic devices.
  • Only defective or broken cell phones can be returned, and swaps are for the same product.
  • Music, films, video games, and software must be returned unopened with the factory seal intact, and exchanges are only permitted for identical items.

How do I return products/items to Fingerhut?

If you want to return products or things to Fingerhut, you must do so within 60 days of receiving the merchandise.

The following are the actions you must take to return your product: 

  • First, complete the packing slip return form. The shipping label must then be clipped off the bottom of the form. 
  • The return form and the item to be returned must then be placed in a box. 
  • The shipping label must then be attached to the exterior box. It is necessary to remove any old labels or bar codes. 
  • The package must then be shipped. Keep the tracking number until your reimbursement arrives.

Fingerhut Return Policy for Damaged or Defective Products

If you have an item that is damaged or defective, you must return it using the prepaid return label included with your delivery.

If you have misplaced the packing slip or return label, go into your account and navigate to My Orders. Then, go to the returns center, select your order or goods, and then click the print return label button. They will create a return label as well as a packing slip. You will be able to return your purchase for no cost. 

When will I get my refund from Fingerhut?

Fingerhut will issue you a refund within 15 days of receiving your return shipment. 

How many Days does Fingerhut take for product exchange?

Product exchange takes 15 days at Fingerhut. They will send you an email as soon as your exchange order is placed. 

Fingerhut Return Policy without original return label

If you have misplaced the original return label, log into your account and navigate to the My Orders section. Then you must select the Returns Center.

Then you must choose the order and the products to be returned. Then you must press the Print Label Button. After that, you will receive a printed copy of your return label and packing slip.

The product should then be shipped to the following address:

6250 Ridgewood Road St. Cloud, 

MN 56303


Understanding the Fingerhut return policy is crucial for customers seeking a hassle-free and transparent shopping experience. Fingerhut’s return policy is designed to accommodate various situations, providing customers with the flexibility they need to return or exchange items. The policy typically outlines the conditions for returns, such as time frames, product eligibility, and the process for initiating a return. By familiarizing themselves with these terms, customers can make informed decisions and ensure a smooth return process if the need arises. Ultimately, Fingerhut’s commitment to customer satisfaction is reflected in its return policy, reinforcing its dedication to providing a positive and reliable shopping experience for all.


What is Fingerhut’s return policy?

Fingerhut offers a flexible return policy that allows customers to return most items within 30 days of delivery for a refund or exchange. However, certain products may have specific return guidelines, so it’s advisable to review the return policy on the Fingerhut website for detailed information.

How do I initiate a return with Fingerhut?

To initiate a return with Fingerhut, log in to your account on the Fingerhut website and go to the “Order History” section. Locate the order containing the item you want to return and follow the provided instructions. You can also contact Fingerhut’s customer service for assistance in initiating the return process.

Are there any items that cannot be returned to Fingerhut?

While most items are eligible for return, certain products such as personalized or customized items may not be returnable. Additionally, opened software, music, and video games may not be eligible for return. It’s recommended to check the specific return guidelines for each product category on the Fingerhut website.

What should I do if I receive a damaged or defective item from Fingerhut?

If you receive a damaged or defective item from Fingerhut, contact their customer service immediately. They will provide instructions on how to return the item and may offer a replacement or refund, depending on the situation. It’s important to inspect items upon delivery and report any issues promptly.

Is there a return fee associated with Fingerhut returns?

Fingerhut may charge a return shipping fee for certain returns. The return shipping fee, if applicable, will be deducted from your refund. It’s advisable to review the return policy on the Fingerhut website or contact their customer service to understand any potential fees associated with the return of specific items.


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