6 PM Return Policy: The Stylish Unveiling of 6 PM’s Return Policy

6 pm Return Policy—Don’t Let Your Return Time Run Out!

6 pm is Zappos’ cheap retail branch, offering top-brand garments and accessories at steep prices. Everyone enjoys a good deal until their ordered item falls short of their quality or other expectations.

If you don’t want to be stuck with an undesirable item, you must understand the 6 pm return policy. We’ll teach you all you need to know and show you how to use our cool AI product to make the return procedure a breeze.

How Does the 6 pm Return Policy Work?

6 pm welcomes returns for 30 days after the date of purchase. The following requirements must be met by the object:

  • It must be unworn and in pristine condition. All 6 pm product includes a security tag. This tag must be present and in excellent working order.
  • It must be returned to its original container. 
  • Every parcel contains a barcode, which allows 6 pm to cross-check and match things to their original order.

If you want to return an incorrect, defective, or damaged item, contact 6 pm’s customer service first. If the 30-day return deadline has passed but you still want to return your goods, you can contact customer service. Exchanges are not covered by the 6 pm return policy.

Use the methods in this table to contact 6 pm’s Customer Loyalty team:

Contact Method Instructions
Phone Call customer service at 1-888-676-2660. Available service hours are 6 a.m.–8 p.m. PST, every day
Live chat Start a chat with a representative from the Customer Loyalty team. To begin, take the following steps:

  • Fill in your name
  • Provide your email
  • Type in your question
Email Send customer service a message at [email protected] from the email associated with your 6 pm account for a quick response


6 pm Return Policy—The Return Process

This return process is only available to customers whose orders are still inside the 30-day return period. You must first have a 6 pm account.

Follow the steps below:

  • Access your 6 pm account.
  • Locate and select the order number connected with the item(s) you wish to return.
  • Select the item(s) from the order that you want to return and click Items that have been checked must be returned.
  • Select Submit. Return from the drop-down menu that asks why you’re returning the item.
  • Navigate to the Your return has been confirmed area and select Print Return Label.

Following the printing of your return shipping label, follow these steps to prepare your box for return:

  • Place your things in their original packaging and then into a shipping box or one provided by 6 p.m.
  • Remove any additional shipping labels, slips, or markings from the shipping box.
  • Seal the box with clear packing tape and attach your return label.
  • Drop the box off at a UPS, FedEx, or USPS location near you.

If you return the incorrect item, there is a good probability that 6 pm will not be able to send it back to you. You can notify the Customer Loyalty staff at 6 pm, and they will set an alert on your account. You should also call the shipping company from which you attempted to reclaim the product.


Understanding and adhering to a “6 pm return policy” is crucial for both customers and businesses alike. This time frame serves as a reasonable window for customers to evaluate their purchases and facilitates a smoother return process. For businesses, it helps manage inventory, streamline operations, and uphold customer satisfaction. Clear communication and transparency regarding the return policy are essential to foster trust and positive customer experiences. Ultimately, a well-defined and customer-friendly return policy at 6 pm contributes to a harmonious relationship between consumers and retailers, ensuring a fair and convenient shopping experience for everyone involved.


What is the 6 pm return policy?

The 6 pm return policy allows customers to return purchased items within a specific time frame. It is essential to understand the terms and conditions associated with the policy to ensure a smooth return process.

How long do I have to initiate a return under the 6 pm return policy?

The duration for initiating a return under the 6 pm return policy may vary. Check the specific details provided by 6 pm for the product you purchased. Typically, there is a set number of days within which returns must be initiated from the date of purchase.

What items are eligible for return under the 6 pm return policy?

Not all products may be eligible for return. The 6 pm return policy may have restrictions on certain items such as final sale or clearance items. It is important to review the policy to understand which products can be returned and under what conditions.

What is the process for returning an item under the 6 pm return policy?

Familiarize yourself with the step-by-step process for returning items. This may include obtaining a return authorization, packaging the item appropriately, and shipping it back within the specified timeframe. Understanding the process ensures a hassle-free return experience.

Are there any exceptions or conditions to the 6 pm return policy?

It’s crucial to be aware of any exceptions or specific conditions outlined in the 6 pm return policy. Some products or circumstances may have different rules or restrictions. Checking for these exceptions beforehand will help you make informed decisions when making a return.


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