Do you want to return your House of CB purchase? When something doesn’t fit or isn’t what you expected, it might be frustrating. That is why understanding the House of CB return policy is critical.
We’ll go over everything you need to know about returning things to the House of CB, including their policies and procedures, in this article. So, let’s get started and get you the information you need to make your return as easy as possible.
House of CB Return Policy
Are you concerned about returning something you bought from House of CB? Not to worry, House of CB’s return policy is intended to make your purchasing experience as stress-free as possible. We have you covered if you need to return an item due to sizing concerns or simply change your mind.
Overview
House of CB, owned by Sirens Design Limited, is a UK-based online business that sells dresses, shirts, bottoms, and other clothing items. They ship to nations such as the United Kingdom, the United States, Australia, Canada, France, Germany, and Spain. Our return policy applies to all merchandise, including sale items, but does not apply to pants due to hygiene concerns.
Returns and Refunds
They recognize that things don’t always go as planned, therefore they provide a 14-day return policy from the day of receipt. All things must be unworn, unwashed, and in their original packaging. Log in to your account, choose the order number, and follow the instructions to begin a return. They will complete your refund within seven business days of receiving your returned item. Please keep in mind that refunds do not include the original shipping cost and that return shipping is the responsibility of the purchaser.
Sizing
They understand that sizing can be difficult, therefore they provide a size chart to assist you in finding your ideal fit. If you’re still unsure, please contact our customer support staff.
Returns and Refunds
Shopping online has its advantages, but things don’t always go as planned, and you may need to return or exchange an item. House of CB understands that products may not fit or that you may change your mind regarding a purchase. That is why they have a simple return and refund policy to ensure that your buying experience is as stress-free as possible.
Eligibility
Items must be unused, unworn, with original tags and packaging, and free of markings or damage to be eligible for a return or exchange. Items must be returned in the same condition as they were received; otherwise, refunds and exchanges are not possible. Returns must be delivered within 14 days after receipt.
Process
Please follow these simple steps if you need to return or exchange an item:
- To begin the return procedure, please contact our customer care staff within 14 days of receiving your item.
- Return the item to us in its original packing, including all tags.
- When they receive the item, they will verify it to ensure that it complies with our return policy.
- If the item satisfies our requirements, your refund or exchange will be processed within 2-3 working days.
Refunds will be sent in the original mode of payment, and depending on your bank’s processing schedule, it may take up to 10 business days to complete the refund. If the item is on sale, the refund will be issued as in-store credit; otherwise, it can be returned for exchange.
Conclusion
Understanding the House of CB return policy is essential for a seamless shopping experience. By familiarizing yourself with the terms and conditions outlined by the brand, you can ensure that your expectations align with their guidelines for returns. Whether you’re seeking a refund, exchange, or store credit, being aware of the specific requirements and time frames will enable you to navigate the process effortlessly. Remember to review the return policy on the official House of CB website or contact their customer service for any clarifications, ultimately contributing to a more satisfying and stress-free shopping journey with House of CB.
FAQs
What is the House of CB’s return policy?
House of CB’s return policy allows customers to return unworn, unwashed, and undamaged items within 14 days of receiving their order. All original tags must be affixed to the merchandise.
Can I return a sale item to House of CB?
Yes, House of CB accepts returns for sale items. However, the same conditions apply – the item must be in its original condition with tags attached, and the return should be initiated within 14 days of receiving the order.
How do I initiate a return with House of CB?
To initiate a return, visit the House of CB website and log in to your account. Go to the “Order History” section, select the order containing the item you want to return and follow the instructions to request a return authorization. Once approved, you can ship the item back.
Is there a restocking fee for returns at House of CB?
House of CB may charge a restocking fee for returns, which will be deducted from the refund amount. It’s advisable to review the return policy on their official website for specific details on restocking fees and other relevant information.
What is the timeframe for receiving a refund from House of CB after returning an item?
Once House of CB receives the returned item and verifies its condition, they typically process refunds within a few business days. However, depending on your payment method and bank institution, the actual time it takes for the refund to appear in your account may vary.