Dick’s is a well-known company that sells sports equipment, apparel, and footwear. Dick can be relied on without hesitation. Still, Dick’s is always available to assist you if you have any problems.
To keep customers happy, they have a good return policy. We will go over the Dicks Return Policy in great detail. However, Dicks Return Policy ensures that their customers’ discontent is never a source of concern for them. Products that customers do not like after purchasing them can be returned to the store.
What Is Dicks Return Policy?
Dick’s offers an excellent return policy to its consumers. It allows clients to return any product within 60 days of purchase if they do not like it. To improve customer service, the term has been extended to 90 days during COVID-19.
You can return the products either by mail or in-store if you follow the terms and conditions of Dick’s Sporting Goods’ return policy. It has a different policy if you return the merchandise to Dick’s Sporting Goods Warehouse within 30 days.
Dicks Return Policy for Online Purchase
You have the option of returning your online purchase by mail or in-store. If you want to return an item by mail, choose mail in return and enter your order number and billing zip code to generate a return label.
To return your online item in-store, choose in-store return and provide your order number and billing zip code. You will be sent a barcode as evidence of purchase.
Dicks Return Policy for In-Store Purchases
You can return your in-store purchase at any open Dick’s Sporting Goods location or via contactless curbside return. You must bring verifiable evidence of purchase.
Remember to bring the credit card or gift card you used to make the purchase. If you cannot show legitimate evidence of purchase, you will only be given store credit.
You must provide identification while returning the merchandise. It is not possible to return in-store purchases by mail.
Which forms of identification are accepted by Dicks Return Policy?
- Only unused, undamaged, and unworn items will be accepted for return.
- If you received a damaged or defective product, you have the option to swap it.
Dicks Return Policy Exclusions & Restriction
- You are not permitted to return things such as
| Hunting Bows | Firearms |
| Crossbows | Ammunition |
| Primers | Items that require Gasoline or fuel |
| Airbeds | Custom and special order items |
| Gift Cards | Yeezy Shoes |
| Topps Trading Cards | Collectibles and Memorabilia |
- If you wish to return rhapsody things, you must send them back via mail. They do not accept returns in-store for certain items.
- You will not be able to return things that have been opened, such as football helmets, air beds, electronic scooters and cycles, face covers, ice rinks, and portable lavatories.
- They will not accept secondhand baseball and softball bats.
- Bikes are not returnable.
- Yeezy shoes are not returnable or exchangeable.
- Except for reconditioned products, you have 30 days to return any opened Hyperice or Theragun product.
- Pre-owned, demo, Nike adapt sneakers, and refurbished items are all returnable within seven days of purchase.
- Electronics must be returned in their original packaging, including all company manuals, parts, and accessories.
- The manufacturer’s warranty or return policy will be followed when returning a few items.
How can I Track My Dick’s Return?
- With your order number and billing zip code, you may trace your return. You must enter the information into their Track My Return area.
- You can also use the tracking number included on your return label to track your return. You must enter it on the shipping carrier’s website.
Can I Return the Damaged Items to Dicks?
Yes, you can return the damaged items to Dick’s online or in-store within 90 days after purchase.
Dicks Return Policy without Receipt
- If you want to return a product online without a receipt, put your order confirmation number and billing Zip code in exchange for an online purchase area.
- If you wish to return an online purchase in-store but don’t have a receipt, show them the order confirmation email as proof of purchase.
- If you made a purchase in-store and misplaced your receipt, you can contact customer care to obtain a duplicate of the transaction if possible.
- Returns without a receipt, on the other hand, will only result in store credit.
Conclusion
Dick’s Sporting Goods maintains a customer-centric approach with a well-defined return policy. The company’s commitment to customer satisfaction is evident through its flexible and transparent return process. Shoppers can feel confident in their purchases, knowing that Dick’s Sporting Goods stands behind the quality of their products and provides a hassle-free return experience. As always, customers should familiarize themselves with the specific details of the return policy to ensure a smooth and satisfactory transaction. Whether exchanging or returning items, Dick’s Sporting Goods aims to make the process as straightforward as possible, reinforcing their dedication to enhancing the overall shopping experience for their valued customers.
FAQs
What is Dick’s return policy?
Dick’s Sporting Goods offers a return policy that allows customers to return most items within 60 days of purchase. The item must be in its original condition, with all tags attached, and come with the original receipt or packing slip.
Can I return online purchases to a physical Dick’s Sporting Goods store?
Yes, you can return online purchases to any Dick’s Sporting Goods store within the specified return period. Simply bring the item, along with the packing slip or receipt, to the store, and the staff will assist you with the return process.
Are there any items that are not eligible for return at Dick’s Sporting Goods?
Certain items, such as customized or personalized products, gift cards, and underwear, may not be eligible for return. Additionally, specific restrictions may apply to returns of firearms and ammunition. It’s recommended to check the detailed return policy on the Dick’s Sporting Goods website for a comprehensive list of non-returnable items.
What if I don’t have the original receipt or packing slip for my purchase?
While having the original receipt or packing slip is preferable, Dick’s Sporting Goods may accept returns without them in some cases. However, the refund will typically be processed in the form of a merchandise credit at the current selling price of the item.
How long does it take to process a return at Dick’s Sporting Goods?
Once your return is received, Dick’s Sporting Goods aims to process it promptly. Refunds are usually issued within a few business days after the return is processed. The exact time may vary depending on the payment method used for the original purchase. Customers can track the status of their return through the online account or by contacting Dick’s Sporting Goods customer service.