Ashley Stewart Return Policy: Stress-Free Return Guide

Can I return internet purchases to an Ashley Stewart store?

Items purchased in our retail stores cannot be returned to and must be returned to any Ashley Stewart store in your area. If you want to return an online purchase to a store, please bring a copy of your invoice with you to ensure you get the correct refund.

What is Ashley Furniture’s return policy?

If it was damaged during shipping and you want to return it, contact Ashley Furniture customer service within 72 hours after arrival. If you follow their return instructions, you can expect a reimbursement as soon as the goods arrive at the company’s warehouse.

How long does it take for Ashley to provide a refund?

If you return an item online or in-store, the refund may take up to 7-10 business days to be refunded to your source of payment. Ashley will refund you in the form of the original payment; if you paid with a credit card, you will receive a credit card refund.

What forms of payment does Ashley Stewart accept?

We accept the Ashley Stewart Credit Card, Ashley Stewart gift cards, Visa, MasterCard, Discover, American Express, Apple Pay, Afterpay, and PayPal, as well as the Ashley Stewart Credit Card. Personal checks, money orders, cash, and cash-on-delivery (C.O.D.) are not accepted.

What’s the return policy for Ashley Stewart?

We will gladly accept unworn products with tags intact for an exchange or a full refund of the purchase price in the original form of payment within 30 days of the date of purchase.

Can I return an unopened item without a receipt?

If you don’t have a receipt, try to return the item within 30 days, and the company may be able to locate your purchase in its system if you use a debit or credit card. You must produce identification when returning anything without a receipt.

How do I contact Ashley Stewart customer service?

Contact Customer Service at (844) 327-4539. Customer Service may be able to make price modifications after the order has shipped.

Can you return something worn?

Returning a worn item that is damaged is one of your legislative rights under the Consumer Rights Act (applicable for anything purchased after October 2015). If your item is broken but you don’t have a receipt, you still have the right to a repair, refund, or replacement under the Consumer Rights Act.

What should you do if you want to return something but don’t have a receipt?

If you don’t have proof of purchase or you’ve over the store’s time limit, claim that the item you want to return was a gift…How to Return a Purchase Without a ReceiptThe credit card you used to make the purchase.A bank statement indicating the exact date of purchase.The original container.

Can a store refuse to give a refund?

There is no federal law in the United States that requires merchants to accept returns. Sellers must give a repair, exchange, or refund if a product is damaged. Furthermore, under the FTC’s “cooling off” rule, you can cancel some orders and receive a full refund within three days of purchase.


Ashley Stewart’s return policy is designed to provide customers with a seamless and satisfactory shopping experience. By offering a reasonable timeframe for returns, clear guidelines on eligible items, and multiple options for return methods, Ashley Stewart demonstrates its commitment to customer satisfaction. The user-friendly approach to handling returns ensures that customers feel confident and supported throughout the process, fostering a positive relationship between the brand and its clientele. Ultimately, Ashley Stewart’s return policy reflects its dedication to ensuring customer happiness and maintaining a transparent and fair exchange process.


What is Ashley Stewart’s return policy?

Customers can return qualifying items to Ashley Stewart within 30 days of the purchase date. The things must be in their original condition, complete with tags.

How do I initiate a return with Ashley Stewart?

To initiate a return, visit the Ashley Stewart website and log in to your account. Navigate to the order history section, select the order containing the items you want to return and follow the provided instructions.

Can I return internet purchases to an Ashley Stewart store?

Yes, Ashley Stewart allows customers to return online purchases to a physical store within the 30-day return window. Make sure to bring the original packing slip and the credit card used for the purchase.

What items are not eligible for return at Ashley Stewart?

Some items, such as final sale items, lingerie, and accessories like earrings, are not eligible for return. Additionally, any item marked as “non-returnable” on the product page cannot be returned.

How long does it take to process a return with Ashley Stewart?

Once Ashley Stewart receives the returned items, it typically takes 7-10 business days to process the return and issue a refund. The refund will be credited to the original form of payment used during the purchase.


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