The Gift Spout

Submitted by GiftSpout on Fri, 06/06/2008 - 22:08.
Online Store Information
Give a description of this online store:
Retail sales of variety of gifts, home & garden decor, clothes, personal items for family, him, her, kids, friends and that special someone.
What is the store's web address?:
http://www.giftspout.com
Is this your online store?:
Yes, this is my store
Return Policy Specifics
Who pays for the returned shipping costs? :
Customer unless due to Gift Spout error or delivery breakage
Is there a restocking fee? If so, how much?:
10 %
Does this store offer refunds, store credit, and/or exchanges? :
Yes
How much time does the customer have to make a return?:
30 days from invoice date
How long does it take to process a refund?:
30 Days
Is an authorization number (RMA, RA, etc.) required before customer can return product?:
Yes
What steps are necessary for a customer to make a return?:
Contact Customer Service to receive an authorization number and to explain reason for exchange/refund
Return Policy
Describe Return Policy:

You may return most undamaged items purchased at The Gift Spout within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 30 days of receiving the returned item.

Where is the return policy?:
http://www.giftspout.com

Vote Result

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Score: 9.0, Votes: 1
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Return Policy Agreement

Return Policy Agreement - returnpolicies.net

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