Who pays for the returned shipping costs? :
Is there a restocking fee? If so, how much?:
Yes, there is a 20 % restocking fee.
Does this store offer refunds, store credit, and/or exchanges? :
Yes, we offer refunds minus the restocking fee.
How much time does the customer have to make a return?:
20 days from the date the product shipped.
How long does it take to process a refund?:
30 days once we recieve the product in a returnable state.
Is an authorization number (RMA, RA, etc.) required before customer can return product?:
What steps are necessary for a customer to make a return?:
Please contact:
Christenberry Systems
222 Derby Street
Pekin, IL 61554
(309) 353-7871
csaco@christenberry-systems.com