Who pays for the returned shipping costs? :
we pay shipping on returned items
Is there a restocking fee? If so, how much?:
Does this store offer refunds, store credit, and/or exchanges? :
How much time does the customer have to make a return?:
How long does it take to process a refund?:
Is an authorization number (RMA, RA, etc.) required before customer can return product?:
What steps are necessary for a customer to make a return?:
Send product in original packaging to; Black Dog Sports Memories
Attn: Returns
27 Cleo Cir
Rochester, NH 03868
